• Miles Kimball

Miles Kimball

Overview

Miles Kimball has a rating of 1.28 stars from 118 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Miles Kimball most frequently mention customer service, credit card, and post office problems. Miles Kimball ranks 154th among Personalized Gifts sites.

  • Service
    20
  • Value
    18
  • Shipping
    17
  • Returns
    10
  • Quality
    10

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have tried to check the tracking number given by miles kimball and all I get is an error message.
  • Never have I ever dealt with such horrible customer service.
How would you rate Miles Kimball?
Top Positive Review

“Bad company”

Lisa H.
9/25/22

Miles Kimball has just stolen 7k from my sister! She placed an order and they wiped her bank account out!

Top Critical Review

“False Information”

Nicole N.
12/13/23

I ordered 2 simple Santa Letters for my grandkids on 11/28, In a confirmation email it gives a status, & tracking. Mine says "shipped" over 2wks passed, was told by CS, Santa letters are mailed in batches, and mine hasn't even left the building! WTF? I was told it was "Shipped", never will I do a simple order from them again when there are numerous companies out there that make sure Santa letters are on time! And will give truthful shipping status!

Reviews (118)

Rating

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Reviews that mention popular keywords

miles kimball (34) customer service (39)
Thumbnail of user ilenes15
2 reviews
1 helpful vote
January 4th, 2020

I've purchased engraved ornaments from Miles Kimball in the past and they were very nice. This time, the brass ornament itself was cute, but the engraving quite disappointing. Not only is the lettering faint (can barely see it), but it's crooked. Don't think I'll be ordering from them again.

Thumbnail of user marilynm136
2 reviews
7 helpful votes
September 15th, 2018

I ordered a table cloth, they sent the wrong size, I waited to long to return it, I was out of luck.

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Company Representative

Thumbnail of user chrism832
Chris M.
Typically does not respond to reviews

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