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Thumbnail of user roseb409
1 review
0 helpful votes
July 12th, 2021

I recently ordered a new pricing gun... the store brand. It is a 1 liner. I was surprised at how small the labels are for this gun but the print on the label once made is very nice. My staff is very happy with it as well. We plan on ordering a second one soon. The price compared to monarch is much less to one we purchased several years ago.

Products used:
Pricing gun, labels, jhook brackets, grid brackets

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Thumbnail of user heatherb5
1 review
2 helpful votes
April 4th, 2011

I ordered a fire from this company on the 14th March 2011 and the company took my money and I am still waiting for the fire. They have given me an order number and they claim the goods were dispatched on the 22nd March with xdp Bradford but when I phoned XPD they said I would need to contact online fires. The phone number on their website is always on answer machine and the company have now stopped answering my emails. Please do not buy from this website.

Thumbnail of user ba4589
1 review
1 helpful vote
July 18th, 2014

Same with me. Ordered a screen over 6 weeks ago... took my money but now no delivery and wont return calls or emails!

Thumbnail of user kristofk
1 review
0 helpful votes
March 20th, 2014

Scam - they're selling software that you need key number to run. I bought the software several years ago and since I changed computers I needed new key but they never responded

Thumbnail of user path71
10 reviews
18 helpful votes
January 2nd, 2017

We bought a Thelin Pellet Stove (Parlour 3000) from the factory outside of Carson City, Nevada. According to them it was a special order because we chose a certain color and trim that they offered. When we got it home we found that the surround was not on correctly and the safety button for the auger had to be engaged manually since the hopper top was too tight to slide over it. We were also having problems with the pellet feed channel not allowing pellets to feed evenly into the burn pot (a design flaw) and there were several other major design flaws causing problems. We took the stove back to the factory but the owner said there would be about a $1,200 restocking fee (the stove cost about $3,700). He also accused us of lying about a couple of things and insulted our intelligence. Also, the technical support consists of one person who doesn't seem to know that much and doesn't return phone calls. If you are interested in reading a more specific review of the stove and its flaws, please go to: http://www.pellet-stove-review.com/free-standing-pellet-stove/thelin-co-inc-parlour-3000-pellet-

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