I ordered a fire from this company on the 14th March 2011 and the company took my money and I am still waiting for the fire. They have given me an order number and they claim the goods were dispatched on the 22nd March with xdp Bradford but when I phoned XPD they said I would need to contact online fires. The phone number on their website is always on answer machine and the company have now stopped answering my emails. Please do not buy from this website.