• MetroStyle

Overview

MetroStyle has a rating of 1.8 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. MetroStyle ranks 1313th among Women's Clothing sites.

  • Service
    2
How would you rate MetroStyle?
Top Positive Review

“Best kept secret”

p J.
10/4/18

A couple of years back I ordered a dress just to see how the quality was. What a nice suprise! Being a very tall woman it is to difficult to find dressed long enough and the clothing in great quality. Plus they have great bargains... I got an all wool ankle length winter coat for $79.00 which had earlier in the season been twice that much. Love love love this catalog.

Top Critical Review

“New ownership won't honor gift cards + credits!”

mlee o.
8/7/20

My $126 merch credit is garbage according to the new owners of Metrostyle. Is that even legal? I will be finding out. BOYCOTT METROSTYLE - not fair at all and no warning given at all.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user mleeo
1 review
1 helpful vote
August 7th, 2020

My $126 merch credit is garbage according to the new owners of Metrostyle. Is that even legal? I will be finding out. BOYCOTT METROSTYLE - not fair at all and no warning given at all.

Thumbnail of user joyp64
1 review
2 helpful votes
August 5th, 2019

Needed to return an item that wasn't represented well in the on-line website description. Metrostyle kept my $12.99 S&H fee AND charged me $7.50 to return the item, losing over $20.00 on the transaction... and it was THEIR FAULT in the first place! Additionally, my credit took nearly a month to be credited to my card! Very, very poor customer service! This was my first and LAST shopping experience with Metrostyle!

Thumbnail of user shellyb120
1 review
2 helpful votes
November 5th, 2019

I ordered a 43.00 dress. It was too big. I paid $7.50 to return to for a smaller size. I got it back and it was the same size that I had returned. Called them and they said a smaller size was not in stock so I have to keep the bigger size! What the heck? Will NEVER order from them again. Be careful or you too will throw money away!

Thumbnail of user laurele10
1 review
2 helpful votes
April 3rd, 2019

I received a catalog in the mail and was interested in a "new" item. When I searched for it on their web site I couldn't find it, so I called them to order it. I was told the item was no longer available. How can a new item be no longer available? Bait and switch much, Metrostyle?!

Thumbnail of user janiced93
3 reviews
5 helpful votes
June 14th, 2019

I use to buy all my jeans from Metrostyle, now the products have gone downhill ever since they have been buying the products at these 3rd word countries. Nothing fits according to size,. Please start buying from USA again.

Thumbnail of user leslief30
1 review
3 helpful votes
February 28th, 2017

I returned an item that I didn't receive credit for and was told it was being sent back to me - 5 months ago! Even filed a complaint with the Better Business Bureau that did nothing when MetroStyle didn't respond. Don't waste your time or money!

Thumbnail of user judys20
39 reviews
109 helpful votes
February 5th, 2017

FOR THE LAST TEN YEARS ALL I'VE ORDERED IS LEGGINGS AND CAPRIS... TOPS/JACKETS/DRESSES ARE AWFUL WITH LOUD COLORS AND MOTIFS GOOD ONLY IF YOU FLAG PLANES DOWN AT OUR LOCAL AIRPORT! MY MOM PURCHASED SEVERAL LEATHER JACKETS THEY WERE HARD AND TERRIBLY MADE. SO WERE THE SHOES! 7 YEARS AGO WE PURCHASED BOOTS HERE. THEY WERE GREAT IN WIDE SIZES. SADLY THE SELECTION OF SHOES/BOOTS IS GONE DOWNHILL ALSO!

Thumbnail of user tamarad12
4 reviews
10 helpful votes
July 18th, 2016

JUST DON'T #metrostyle #customerserviceSUCKS

SIgned up to place an order; order did not show on my account so I called to see why. Was told that I wasn't signed in when I ordered. Knew that was wrong but SHAMARA told me she would fix it. Little did I know that meant DELETING MY WHOLE ACCOUNT!

So called again, got SHAMARA again, this time she told me there was nothing they could do about the online account and to send an email.

Just don't.

Tip for consumers:
JUST DON'T #metrostyle #customerserviceSUCKS

Service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

metrostyle is your unique clothing store for stylish & trendy clothes online. Get noticed in beautiful colors & prints. Apparel, shoes & more!

How do I know I can trust these reviews about MetroStyle?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MetroStyle?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business