Medicare FAQ Reviews Summary
The company demonstrates a strong reputation for its knowledgeable and attentive customer service, with many clients praising the helpfulness, professionalism, and thoroughness of their agents. Customers frequently highlight the ease of communication and the effectiveness of support in navigating complex insurance options, contributing to high levels of satisfaction. However, there are occasional mentions of initial challenges in accessing information or navigating the enrollment process. Overall, the company's commitment to responsive service and customer education stands out, fostering trust and loyalty among clients despite minor concerns about accessibility.
This summary is generated by AI, based on text from customer reviews
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I requested info on a medicare supplement policy and was contacted my Maxwell Scott immediately. As we discussed the different options he carefully helped me decide which would be better for my situation and budget. He explained everything so clearly and in no time i was able to sign up for a great supplement plan that meets my needs! I will be recommending Maxwell Scott to all of my friends and family. It was so easy! And I am going to rest easier knowing i have this additional coverage.
My husband and I just joined UnitedHealth Care Plan G. Fortunately we have not use it as far as medical issues is concerned. But I do want to stress that the information, processing and customer service has been amazing, so far. Thanks!
Shawn Reed was my agent and explained everything concisely and was very helpful! Would recommend this agent to everyone looking for Health Insurance.
Ackon was so helpful with going on Medicare. Got me all set up made sure I had the best plan for my. Very pleasant to talk to
Great Service... Nice people. I was pretty stressed trying to figure out this insurance and got great help from Elite.
I was doing research online on Medicare Supplement/Advantage plans and I called Elite Insurance Partners pursuant to an ad on the internet. I dialed the number and Bianca picked up the call. I found someone that was extremely knowledgeable about all of the ins and outs of Medicare Insurance. There was no "hard sell"... just the facts about all of the choices that were available. Bianca was also willing to spend whatever time was necessary for me to understand what I needed to know. A real "breath of fresh air." Wish I had someone like her to help me solve all of my problems!
Each representative has been helpful and made me feel confident about this major decision. It is nice to not have to worry. And, if I do have a concern, someone is waitig.
My experience with Elite was great. My agent was exceptionally helpful and assisted me in making my decisions regarding Medicare. I would recommend Elite to anyone who seeks advice regarding Medicare.
Sam Glatch is an expert On Medicare. He took me through the entire process professionally., from deciding which programs to choose, to which carrier to use, and then got me signed up for all the programs.
I always get a quick response when I have a question.
Excellent service, informative and personalized. On the money with follow up!
My husband and I received a very thorough and clear explanation from Samuel of our options. He made sure we understood what he shared. He patiently walked me through the decision making process but not once did he pressure me. Same with my husband. I'm very pleased with your compny's assistance so far!
I tried a lot of those online Medicare suggestion sites. All of them tried to sell their most profitable Advantage plan. I'm all in favor of profits, but I was looking for the best plan for me to have the rest of my life. In a short time after finding Elite, I had the plan for me all signed up. The new account team kept me informed and now my plan is all setup and I have my card. Thanks!
Good customer service with good follow up. Competitive proposals.
The agent who worked with me, Joseph Medina, could not have been more helpful; always available to answer questions and well informed. One year in I have had an excellent experience!
Very helpful and knowledgeable
Every year my husband and I have questions about medicare supplemental insurance and Part D insurance. We have received THE BEST recommendations and assistance from EIP. Everyone on the staff has been courteous, answers all our questions and is very prompt in returning emails and phone calls. Wouldn't use any other company to handle our insurance needs. Susan and Randy
The folks at Elite were very helpful, efficient and courteous. They 'held my hand' through the whole Medicare signup process, my first experience as I turn 65 in 2 months.
Always helpful and informative
Information presented well; all questions answered; plans and differences explained
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members