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MDGReviews 5,387

3.7

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MDG Reviews Summary

MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.

service
277
value
263
shipping
251
returns
142
quality
235
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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MDG has been awesome! They gave me the chance to get the things I needed/wanted without a huge payment. Thanks to MDG I was able to get a laptop for school. Overall an excellent experience!

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

We are truly grateful to you for choosing us as your service provider and giving us the opportunity to grow. None of our achievements would have been possible without you and your support.

Canada
1 review
1 helpful vote
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Good company to deal with
May 17, 2019

This company is very thorough. They were easy to deal with and very professional. I would certainly recommend this company to family and friends!

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much. It is our goal that you are always happy with what you bought from us. We're here for you anytime.

Germany
1 review
0 helpful votes
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I had to open the box and set up the tv they just DROPPED it off i could have DROPPED the tv doing it by myself very dissatisfied with the delivery

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback.
Our standard delivery is a curbside delivery, the driver will not bring the unit into your home but we have some upgrades available like removal of packaging or setup of your item(s). We're sorry if you're not informed about the additional services available and if this left you with a negative experience. If you have additional questions or concerns please give us a call at 1-800-906-0976 ext 352.

Illinois
1 review
0 helpful votes
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Communication
May 17, 2019

I ordered a living room set and the take 3 weeks to get and I call and they give me a different phone because I have to schedule the delivery but when I call the give other phone number after that I had to call 3 different agencies so is not good

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. We're sorry if this left you with a negative experience but it takes 7-10 business days to receive the order after the verification process is completed and our agents provided you with the number so that you can schedule the delivery with CEVA.

New York
1 review
0 helpful votes
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Customer Service
May 17, 2019

Customer Service with MDG is awesome. I would definitely recommend this company to others. Service is flawless and products are good. Plan to use them again in the future.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Canada
1 review
0 helpful votes
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Process takes to long
May 17, 2019

It was ok I guess staff very friendly, but the process takes way to long.The website needs work I had to get a new password every time I went the site, it would not take my old password.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.
We will check our site, and if there is anything to be fixed.

California
1 review
0 helpful votes
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Totally dissappointed.
May 17, 2019

I felt totally put off by my experience with your company. Nobody had answers to my concerns, information was not taken down correctly. Just not a good experience.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review. It looks like you've cancelled the previous account.
If you want to proceed again, you need to reapply in 3-6 months. If you have additional questions or concerns please give us a call at 1-800-906-0976 ext 352.

Virginia
1 review
0 helpful votes
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I love MDG!
May 17, 2019

So far i had a great experience with MDG. I think its a great site. I have told friends of mines all about it.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Awesome service
May 17, 2019

Product was shipped quick unfortunately when it arrive it had been damage. Mdg quickly sent out a replacement product.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your review, we appreciate the feedback.

Canada
1 review
0 helpful votes
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I had a great experience with you guys my only one concern would be the delivery of the TV using same day courier service I didn't get my TV till 8:30 at night the following day was supposed to be on a Thursday I got it on Friday other than that perfect.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you. We're listening to your needs and we will try to improve that part as well.

New York
1 review
0 helpful votes
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This company is great
May 16, 2019

Highly recommended great experience good people just all around awsome fast shipping oh yah TV is so a0wsome thank you guys

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

You pay the balance down every month on a payment plan that is customized to you. We offer an open loan so you can increase payments, make extra payments or pay it in full anytime without penalty.

Canada
1 review
0 helpful votes
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TV purchase
May 16, 2019

Great service very easy to deal with. Very fast and easy process especially for returning customers.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback, we hope everything continues to run smoothly for you.

Canada
1 review
0 helpful votes
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Change method of shipping
May 16, 2019

I love my bed/bedframe and the two free pillows. However, the UPS shipping method was extremely off putting. The employee delivering refused to come to my home, and because i was at work, my parents had to go to town to meet him in order to pick up my bed, where he continued to be extremely rude, and rough not only on my purchases, but on my parents vehicle. To the point that we were worried about damages. I don't think ill order from MDG again just because id rather not deal with another UPS worker delivery. Unless you change your method of delivery.

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. We're sorry if this left you with a negative experience. If your order is damaged during the transport please give us a call at 1-800-906-0976 ext 352.
Additionally, we’re attending to your needs and listening carefully to your feedback and providing the best service, to grow and improve. We will try to improve our delivery services.

Michigan
1 review
1 helpful vote
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Awesome
May 16, 2019

Very easy very pleasant experience using the site and customer service will keep using customer service was very helpful will my needs and questions

Date of experience: May 16, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much for your review. We work really hard to offer the best services in the best possible environment.

Texas
1 review
1 helpful vote
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Thank
May 16, 2019

Thank you very much i love you all you are awesome to shop with to buy from I appreciate you all and I'm always getting my things on time and I like ordering from you so thanks again

Date of experience: May 15, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Connecticut
1 review
0 helpful votes
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Very happy with everything
May 15, 2019

I have purchased several items I needed and wanted was very pleased with everything! Love the drone! Very easy to fly!

Date of experience: May 14, 2019
Ivana V. — MDG Rep
over a year old

Thanks for the feedback. We're happy to hear that you had a great experience.

Massachusetts
1 review
0 helpful votes
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My experience with MDG was excellent. Customer service exceeded my expectations and so did the product

Date of experience: May 14, 2019
Ivana V. — MDG Rep
over a year old

Thank you very much for your loyalty. We are very honored to have a customer like you. We're here for you anytime.

New Mexico
1 review
0 helpful votes
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MDG help me with my credit and I bought a Great 58 inch Smart TV from them it was so Easy. I will tell my friends, and others. Thank You MDG. I will be back. Oh the payments were low and the Items they sale are Great.

Date of experience: May 13, 2019
Ivana V. — MDG Rep
over a year old

Thank you for your feedback. We appreciate your business and looking forward to serving any additional needs in the future.

Canada
1 review
0 helpful votes
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Never again
May 15, 2019

First off my TV was dropped on delivery second I had no idea it was 29% interest rate my TV that it says is 2500 turns out to be 4200. I've had it for 6 months and have had 2 problems with it now it won't turn on I paid for extended warranty but instead of sending a new TV I've gotta wait for someone to come pick it up take it away to be fixed I might have it back with in 2 months never again will I buy anything from mdg again the worst experience i've had with a company that I'm paying double the amount the TV cost

Date of experience: May 13, 2019
Ivana V. — MDG Rep
over a year old

Hello Sean, thanks for the feedback. Please keep in mind that because you are financing, there is interest to be considered. It’s an open loan so you can increase payments, or make additional payments that will straight to your principal balance and help lower your balance faster. The faster the balance decreases the less interest you pay. In regard to issues that you have with TV, a message has been sent to the appropriate department and one of the agents will be in touch with you to follow up.

Canada
1 review
1 helpful vote
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Great service and selection
May 13, 2019

I must say when I first saw an ad for MDG I was skeptical about applying because I have bad credit. But after talking with the reps and them describing what takes place and everything with the application it was actually really easy. It's so easy that I had ordered multiple things from them and shipping time is roughly a week. Do I recommend MDG for getting a great deal in awesome bundles? Absolutely!

Date of experience: May 11, 2019
Ivana V. — MDG Rep
over a year old

Thank you so much! Our goal is to make shopping affordable for everyone. We’re listening carefully to your feedback and providing the best service, to grow and improve.

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE