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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Great times. No issues and great customer service. Enjoying my new television right now and never would have found this on a payment plan anywhere else
My experience buying this gaming laptop through MDG was great. They have a unique verification process of ordering and shipping to ensure it is fact you making the order. Shipping was surprisingly fast. However, they did NOT disguise that I was being sent a laptop. The box was not covered in any means. The laptop seems to be running very well. It is fast and there does not seem to be any issues so far. I would recommend this laptop and MDG to others who are looking for a rent-to-own option on electronics, ect. Thank you!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Still don't know how... but they approved me, even with my bad credit.
Awesome team. Everyone there that I talked with, was super helpful and nice.
Product was shipped when they said and item delivered was what they promised.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
They were more than willing to help with my orders and was very polite! Fast shipping and excellent customer service!
Thank you for your feedback, we are happy to hear you had a great experience.
Super easy! Would recommend to anyone! Very helpfully staff and process was very easy and streamlined
Thank you for your review, we appreciate the feedback.
Good overall but slow delivery service. Sameday sucks. Takes too long to receive items and didnt receive a tracking number or address to find out where it is.
I am confused on how MDG is handling my business. I was granted a $2500 credit limit and I ordered a PS4 Pro and everything is fine with it. While I was waiting for shipping I lost my entourage credit limit and now it states I'm denied Credit from MDG and MDG has ran my credit twice as hard inquiries and dropped my credit score.
How can I be granted a $2500 credit limit and then make a purchase and have my remaining credit taken away and my credit ran again all within a few days?
I was never told that my credit would be taken away, I only discovered this after my item had shipped.
This should be made aware to consumers before they make a first purchase.
Thank you for your review.
Your current order was invoiced on September 24th. Once a new order is invoiced, you must wait 6 months before proceeding with a new purchase to allow a payment history to be built with your financing. You should see the credit availability return on the file around March, and it will be the remaining credit that you did not use + any additional credit that has been built up during that time as you make your payments. Since this was just invoiced, you can still contact Customer Service at 1-800-906-0976 x 352 to see if it is possible to add something to this order if you would have liked to finance more items, so long as it is done within 30 days from now. As for the inquiries, if you attempted to reapply for more credit it would then in turn require another inquiry. In the future, you need not reapply, as when credit is aailable to you to use, it's shown on your online account and you are given an option to shop and order without creating a new application.
They are a little extreme the way it is setup it took a few days but was please with the flexibility and price thanks mdg
Thank you for your feedback, we hope everything continues to run smoothly for you.
I love everything about MDG it was a wonderful experience never had before an experience I will share with others
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Hi, It was perfect! The employe of MDG are very nice, and I get my stock very fast! Everything works perfectly
Thank you for your feedback, we are happy to hear you had a great experience.
From the time I saw the advertisement from MDG to my purchasing my laptop I receive very friendly and very helpful service from Maria to the guys in the verification department. I look forward to purchasing another item from MDG. Also the monthly payments are very affordable.
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
I love my new laptop, am challenging myself as not completely computer savy. Hopefully will help me in ideas to come.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Really impressed with the quality of my couches especially since I was nervous because I hadn't even sat on them. Best decision ever! Thanks Mdg for making my living room complete
Delivery window of 9am to 2pm on a Saturday. I pass on overtime for the morning to get the delivery. I wake up at 9am and while brushing my teeth miss the call. It was 9:01am from a private number. Gone. I receive a call at 11am and assured I will get my delivery. Nothing, I pass on overtime for the afternoon waiting for my items. Now I am rescheduled for a window of 9am-3pm and informed that there was system issues on Saturday. I again have now passed on overtime for tomorrow hoping to get my items.
Thank you for your review. A Customer Service ticket ( 2282288) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I had a great experience with MDG. Their level of service is outstanding. They were able to help me with any questions or concerns I had.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
I am as treated very well but I could have bought a house faster. They kept asking for more and more things rather then just ask for everything at once. The process was frustrating and long.
Wonderful and fast! I am very impressed with how fast and professional MDG is. My Christmas shopping is done. Will be using them for my needs. They put customer service first!
Thank you for your review, we are delighted to hear.
Could have told me i wasnt getting it yet. I was told I was getting sound bar last. I got it first. Just dissatisfied with the coustomer service part. I do like the product i was goven though.
Thank you for your review. A Customer Service ticket ( 2304619) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
But not happy with the computer,, its slow and very out dated,, its been doing updates for allmost a week after getting it, so this means it has been sitting in a warhouse for a year, my old cell phone works better atleast i can watch videos on it,,
Thank you for your review. A Customer Service ticket ( 2372853) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Wonderful helpful staff and very resalable payments the order was quick and easy and payments are easy and convenient to the consumer
Thank you so much for the great review. We appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.