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MDG Reviews Summary
MDG has a rating of 3.7 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 3rd among Electronics sites.
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Thought it was a fast easier process to get the computer I can't afford to just put out money to buy it without payments.
I am not pleased at all. Ordered a tv and ps4 bundle 2 controllers a charging bar and a game. I received empty boxes and caked immediately. The gentleman i spoke to said he is doing a claim. Then i email email email and no answers. I call get hung up on. Thiswas my son's birthday present and he got to open an empty box. Wth. And no answers. Very unprofessional.
Thank you for your review.
As per the notes on file, a lost package investigation was opened on September 27th and it normally takes 1-8 business days to receive a resolution. Once we get the claim update, we will be able to proceed to the next step. A Customer Service ticket ( 2378094) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Everything went smoothly from approval for loan. Made a single down payment and set up a weekly payment plan. Two weeks later I have my new TV set up and life is good. I see a lot of negative reviews based on interest and overpaying for what your buying. But obviously if you need an item and have to finance it your gonna pay more. So far an A+ in my book
Thank you for your review, we are delighted to hear.
I love my laptop, it is very nice. I plan on purchasing other items. I love the easy financing. I will recommend to others..
Thank you for your review, we are delighted to hear.
I got my ps4 with extra controller and charging dock. It is a great product and great service from the company. The only problem I had was the 20% off code didn't work because it was for another country
Thank you for your feedback, we hope everything continues to run smoothly for you.
The delivery men was very gentle and my package was save and good and i will use the same companie again for sure
Thank you for your review, we appreciate the feedback.
La seul raison pourquoi il n'a pas 5 étoile c'est à cause de la livraison. Le gars était seul alors il a fallu que je rentre mon divan cher moi seul et aussi il ne fesait vraiment pas attention. J'ai pas aimer le livreur
Merci pour votre avis.
My order was on delay for a long time and my agent didn't even update me of what is happening with my order. She will only give me updates if I will shoot an email first. The Finance department even deducted a large amount in my bank account without letting me know and I even end up paying a fee due to insufficient funding. In the end, they told me that the item I ordered was already out of stock. Isn't that great? I ended up ordering another item that I preferably don't like. So whatever happened, it sucks!
Thank you for your review. A Customer Service ticket (2344881) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Order paid, processed, and received in less than a week in great condition. Thank you Roger! Repeat customer!
Thank you for your review, we are delighted to hear.
I will go this way again the service was fast and delivery was early and the recliners are really comfortable
Thank you for your feedback, we hope everything continues to run smoothly for you.
I still have not received my tv! I received the sound bar and blue ray dvd. I called to see what is going on with the tv and were told it's being delivered by another company!
Thank you for your review. A Customer Service ticket (2378678) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352.
Your order was shipped on September 25th and it normally takes 4-9 business day. As this is a large TV, Ceva will contact you to arrange a delivery date. As per the tracking number, they contacted you on September 29th and was unable to speak to you.
I would advise you to contact CEVA at 1-844-215-0640 or you can use this link to schedule a delivery date http://homedelivery.cevalogistics.com/Home.aspx
Great customer service. Order went through as expected. Received what I ordered. Product works 100% Will buy from again. Have bought from in the past.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
Very nice set a little firm but i'm sure they will soften some in time. The tables I ordered are really nice as well.
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Bob was awesome and made my experience better. I needed a laptop for my school and I got it with you guys even if other places rejected me. Thank you
Thank you for your review, we appreciate the feedback.
I was very satasfied with everything the people were polite and helpful vrry friendly the delivery time was fast
Thank you for your feedback, we are happy to hear you had a great experience.
Parcels were delivered super quick and great quality on the mrrchandise. Systems are just like I remember playing and screens are great.
Thank you for your review, we are delighted to hear.
I would rate it 5 star but its too early to tell. But so far its prettt good. Customer service are pretty awesome
Thank you for your feedback, we hope everything continues to run smoothly for you.
Was very happy order was here faster then 7-10 days it only took 3 days to make it here I will definitely do business with MDG again very Satisfied with the product also
Everything was explained properly and promptly to me when there were delays. Great service. The follow up was appreciated as well. Thank you.
I could not believe how affordable the payments were. Thank you MDG for helping me when others would not.
Thank you very much for your review. We work really hard to offer the best services in the best possible environment.
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, we are happy to hear you had a great experience.