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Texas
1 review
0 helpful votes
Follow John K.
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I went to McDonald's tonight to order a quarter pounder and a quarter pounder with cheese meal. The quarter pounder was to have ketchup mustard and pickles only. There were no changes to the quarter pounder with cheese meal. The first time, and the quarter pounder came out with cheese. Took it back in and the second came out with pickles ketchup mustard and onions. By the time I got a third my fries were too cold to eat. Didn't realize But my medium Dr Pepper was actually a medium Coke until I had already left McDonald's. It makes me wonder why we try to keep the country intact when the youth of today or to freaking stupid to possibly hold it together when it's their turn. They can't even put together a damn sandwich.

Date of experience: August 28, 2022
Philippines
1 review
0 helpful votes
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For me, it may be counterproductive to say that Mcdonalds is the most fastest delivery service ever, knowing that i have cheap and fast food. But I must say, the customer service on the other line is very helpful and should be given a wonderful applause, not only they guranteed my order would come in 20 minutes, that if it wasn't given by the 20 minute time, they would give me a special promo! Looking back, I used to hate this franchise and all the other fast foods, but that one phone call really furrowed my eyebrows backward and forward and made me really rethink some stuff! 5/5 recommend, changed my life.

Date of experience: July 12, 2023
Canada
1 review
0 helpful votes
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Pickles
July 23, 2023

Dear McDonald's. When someone asks for extra extra pickles you should assume they really like pickles, and every time I ask for 2x extra pickles I always only get one. It makes the burger super dry, so please please can you guys start actually adding more than one pickle. Thank you

Date of experience: July 23, 2023
Indiana
6 reviews
12 helpful votes
Follow Blaine L.
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Sausage McMuffin & 1 hashbrown. About as simple as it gets, yet my bag has just the poorly constructed McMuffin and no hashbrown. A rare occurrence? Nope. Happens half the time. I think I need to hold up the line while I check my bag and take apart my sandwich to make sure they included all the food.

Date of experience: August 10, 2022
Florida
6 reviews
14 helpful votes
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The best
April 19, 2022

It is the best fast food place around my local area and around the world. I would 100% recommend McDonalds to all those who want some good fast food it is some of the best. There is nothing really bad to say about Mcdonalds other then its unhealthy but that's all fast food.

Date of experience: April 19, 2022
Oregon
1 review
0 helpful votes
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I tried to order two breakfast sandwiches the sausage McMuffin and the ham and egg McMuffin. In addition I ordered four hash browns. My location in Portland Oregon wanted $17 Plus for that. No orange juice no coffee. I was so frustrated I left there hungry. I went to Wendy's and they had really good breakfast sandwiches and spuds that included an orange juice for each order. The order was under $14. It was much more filling and me and my friend didn't have heartburn after we ate it. Shame on you McDonald's I'm done with you for ever. You used to have good fries and now they suck that was my last good Vestige to your restaurant.

Date of experience: August 10, 2023
West Virginia
22 reviews
15 helpful votes
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Poor Communications!
March 19, 2018

My father and I visited the Bridgeport WV McDonalds store on Main Street. My father went to the front counter asking for toilet paper. He asked 5 different employees including the manager on-duty. Not one of the 5 employees would respond to him verbally. They acted like he was speaking a foreign language. I asked the young man who served our drinks about getting toilet paper for my father. He jumped back away from the counter and just stood without saying one word. What is the Problem!

Date of experience: March 19, 2018
Florida
1 review
0 helpful votes
Follow Mike S.
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The burgers the chicken sandwich the fish fillet r dry like they sit under the light for hours. The employees just don't care! And the price's r much higher for the poor food quality food u pay for! Didn't even get receipts that.

Date of experience: September 10, 2022
North Dakota
4 reviews
8 helpful votes
Follow Stewart H.
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This review is for McDonalds chicken nuggets only. When I cut a nugget open I see what appears to be ground-up chicken, guts, bone, skin... not solid chicken breast. The good news is you can get solid breast chicken nuggets at Walmart. Just solid breast chicken! Enjoy!

Stewart C. Hagerman

Member: American Mensa

Date of experience: August 8, 2017
Hungary
3 reviews
1 helpful vote
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I like McDonald's
June 27, 2022

I really like McDonald's, I go there for breakfast or lunch, or take it home for dinner. The prices are nice and affordable. The staff is friendly and treats customers well. The food is delicious and always fresh.

Date of experience: June 27, 2022
Utah
69 reviews
100 helpful votes
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I only give them a 2 star and not a 1 because some of the food is good like the salads, parfaits, drinks etc. I only go there if there is nothing else around. And most of the time their employees need to learn good customer service skills. And when you are paying most of the time that employee is taking an order at the same time. So yeah I do have an issue with McDonald's food and service.

Date of experience: June 25, 2019
Utah
1 review
1 helpful vote
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…Just EW
October 13, 2021

OK so I know some people like this because it has " good pricing" but they would have to PAY ME to eat there again. First of all I want to say… what the heck is that chicken made of? Terribleness? Queasyness? I don't know all I know is it's not chicken. Also literally every single time I go there I have at least three hairs in my meal! I cannot stand that place! Never ever go there! They have terrible customer service and they almost never give you refunds and always give you the wrong meal! I haven't gone there for like at least two years when I went last week! Hurl. I would explain but then we would have a new outbreak called "why is everyone throwing up?" All you should know is NEVER go there EVER!

Date of experience: October 13, 2021
Ohio
2 reviews
1 helpful vote
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Get it together
December 21, 2022

The McDonald's in northern lights is sorry. They rush to make your food, then you get it and everything is wrong. They need to slow down and take their time because it's ridiculous that almost every time you go to that location they get your order wrong.

Date of experience: December 21, 2022
Florida
1 review
0 helpful votes
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Customer service is awful terrible experience every time tve same restaurant. At the servi car they don't answer to people today i was there alone someone else came after me and took their order and i say hello hello and the lady responded hello nothing else Wow

Date of experience: June 12, 2022
Texas
4 reviews
33 helpful votes
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I want to thank McDonald's for having large handicap bathrooms for people in wheelchairs. Some Wheelchairs are bigger than others and I no longer worry if I will be able to get into the bathroom and up next to the toilet the way I need to when in McDonald's. The only problem is the grab bars are actually in the way when I try to lift the arm of the wheelchair up so that I can slide over onto the seat I can't without hitting the grab bar so I have to move my wheelchair up which makes it harder for me to transfer. Thank you for giving wheelchair users and others a safe place to go.;-)

Date of experience: August 10, 2017
Pennsylvania
3 reviews
0 helpful votes
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Dirty & filthy
July 7, 2022

The McDonald's in Norristown Pa on main St down the street from the court house. As much money as McDonald's has been getting over the decades you would think they hire better people to be the face of their restaurants, it embarrassing as human. To walk into this facility an have homeless & drug addicts laying all over the floors, the smell of urine an feces, no one wants to smell while thinking to order there food! Not to mention the customer service, you better not expect that at all! It's so sad that this company Continues to hire people with no integrity or people skills at all!

Date of experience: July 7, 2022
North Carolina
2 reviews
0 helpful votes
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The clown.
January 13, 2023

So i was just getting back from a long day of work and i wanted to get some micky d's to make me feel better and so i walked into the store and ordered my food and sat down to wait because thankfully that government made virus is no longer roaming and after a few minutes this clown came from the back and came up to me. "Hey there friend, do you want a free cheeseburger?' he asked me that in a sultry sus tone and because i like free stuff i said yeah. And then he told me to follow him so i decided to and he brought me outside into his van.
Anyway, I gave this review a one because they forgot my large fry and the cheeseburger that was promised didnt have cheeeese.

Date of experience: January 13, 2023
Texas
2 reviews
0 helpful votes
Follow De T.
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I realize businesses are going up in price because of the economy but these places like McDonald's need to remember that there are so many places to get a hamburger and the price won't break the bank.
They are now asking for 3 dollars for a hash brown, tea is 2 dollars, big breakfast has skyrocketed. These prices are ridiculous and eventually McDonald's will LOSE business because of it.

Date of experience: February 7, 2024
Austria
1 review
0 helpful votes
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OK for junk food
July 13, 2019

Chips are almost always cold and soggy. Fish burger is always tasty but staff NEVER put the fish, cheese and sauce in the middle of the bun. Like why is only the corner of my fish in the bun? Even when it's empty and I'm the only person in the shop, you can't assemble a burger properly.

Date of experience: July 11, 2019
Florida
1 review
0 helpful votes
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This McDonald's on ******* Seminole Blvd largo, FL *******. The employee do not know how to talk to customers at the window very disrespectful I will not come back. To much attitude in the morning like they do not want to be there. They need to learn customers service skills because they do not have none. They get a " zero from me "

Date of experience: July 27, 2022

Overview

McDonald's has a rating of 1.6 stars from 540 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 319th among Restaurants sites.

service
235
value
223
shipping
113
returns
122
quality
205
+64