Blaine L.

We don't use the touch screens because of germs and they are stupid to navigate and make even a simple order, so we order at the counter. That girl at the counter could care less about providing some sense of welcome for us. We really felt like we were such a bother to make a food order at the counter. When we did get our food the tacos were broken and half full. This is NOT the way a food chain should be run.

Sausage McMuffin & 1 hashbrown. About as simple as it gets, yet my bag has just the poorly constructed McMuffin and no hashbrown. A rare occurrence? Nope. Happens half the time. I think I need to hold up the line while I check my bag and take apart my sandwich to make sure they included all the food.

Enterprise said they would top off the tank at $ 3.90 per gallon vs $ 4.05 for local prices. I drove 81 miles and returned with 3/4 tank. When I got the final bill I was charged $ 81.89 for fuel! I called the location where I rented the vehicle and was told that I paid for a full tank and they get to keep any gas left in it!

So the advertisement photos look so good, but the product is a major rip off. The thickness of this "so called" quilt is about like a light couch blanket you can get from Walmart for about 20 bucks. The colors are not as bright so I suspect they "push" their photos color saturation. I have attached a photo of ours. It is basically a printed cloth sew onto another grey piece of cloth. I don't think there is any real filling, just sewn areas that mimic a quilt. We ordered a king size and it does not even cover the top of our mattress. I also have a complaint about the 20 or so bogus emails they send saying they are working on it in different stages then of course near the end they have a "fake" delay saying they are going over the quality of the piece when in fact they are just stalling. This thing was shipped in a plastic bag that fit into our mail box. About the size of a bag of socks.

If I could have selected zero stars I would have. I have now completed two complaint letters via land mail which included photos and have received absolutely no response after several months. We attempted to watch the Olympics, the Tour De France, World Cup Soccer and Racing events. Any pictures that have motion will consistently break up into large tiles on Spectrum's DVR. We paid good money on a top of the line Samsung HDTV but Spectrum can't deliver a signal that is not compressed to an extent where it does not break up all the time. If you are watching a National Park video with beautiful aerial camera work it will look like a stuttering jerky series of frames. We have had it with their ridiculous prices and poor product. Customer service is a zero. VHS would be better.

Both set top box remotes failed with multiple bad keys. I called support and after wasting 5 minutes getting through the menu tree and automated feedback I finally speak to a human. Deb says she can mail the remotes "right away" and takes all my information again. Two weeks later... nothing. I have had to call back and discover nothing was placed in my account notes and thus nothing was ever sent!