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Georgia
1 review
2 helpful votes
Follow Alec K.
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So the food is always good I love it alot but its really unhealthy. And they are capitalizing on this new year 2024 by taking away good deals and raising their prices more. The rewards system they used to have used to be good but they took away any good deal they used to have. And the rewards system even after paying 45 dollars there is just not that great. Maybe the large frappe' deal is ok, but I remember back in the day you stamp out 5 frappe's and you get one free. Now its 45 bucks or 45 bucks to just get a little sandwich. The prices here in kentucky are not as inflated as tennessee and oh my gosh they are so more inflated in TN. Do better as an establishment/ business. Stop your inflation! Heck I dont even see promotions for Ronald Mcdonald's house anymore. Probably don't care for the kids much anymore either. What a sad joke and we all know your establishment got a big covid check and tax right off. Make the rich richer and the poor more poor. No wonder there is such low reviews on here for Mcdonald's. Dont forget people WE CAN STILL BOYCOTT.

Date of experience: January 14, 2024
New Mexico
1 review
0 helpful votes
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If you like burnt over peppered burgers this mcdonalds is for you. Went there with husband to try out the new restaurant thinking it would be great as we overall like mcdonalds. Boy were we wrong. Ordered the 2 cheeseburger combos for both of us. We got them in a good time, but the burgers were very dry, very burnt, and very over peppered. I tried 3 of the 4 we got as I couldn't eat the first one because it was too peppery, the second also had too much pepper and it was too burnt. The third I tried was so burnt you couldn't even eat it. When my husband asked the manager about the pepper he said that all mcdonalds have pepper on their burgers. He never said would you like me to remake that for you. You remember the nasty burgers they fed you in school? Imagine that being worse. You could tell the meat was completely fake and it tasted fake. They were definitely not made fresh. I asked for extra Ketchup and was given 3 small packets which lets be honest there was not enough Ketchup in this world to help that burger out. My husband's straw fell on the ground and the manager expected him to pick it up and use it, insisting there was nothing wrong with it. Overall a terrible experience we will not be back.

Date of experience: July 28, 2023
Florida
1 review
3 helpful votes
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Girl needs a vacay
October 31, 2021

Girl taking our order obviously needs a vacay or a job working with dead people or farm animals cause she doesn't know how to converse politely with humans.

Date of experience: October 31, 2021
Kentucky
1 review
0 helpful votes
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When receiving my order I ask if everything is in the bag and always the answer is yes. But when I get home there are missing items or wrong items and never any ketchup.

Date of experience: December 1, 2022
Tennessee
1 review
0 helpful votes
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Wrong Order
August 6, 2021

We tell them the Order right and then they bring it out Wrong when we're about to Leave and I don't know why they get are Order wrong if we literally tell them it right (not being a Karen or anything)

Date of experience: August 6, 2021
Germany
2 reviews
0 helpful votes
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So, okay good, why do I like McDonalds? Well, the very first point is that you can find a McDonalds restaurant in like every place. The Second point id that the food tastes very tasty.

Date of experience: May 19, 2019
Florida
1 review
0 helpful votes
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"bri", at McDonald's at 3001 N. Atlantic Ave, in Daytona Beach! Wins this award and title hands down! Stop at this store daily! Today My wife orders UNSWEETENED tea... gets. SWEETENED, But "BRI" still tells her that her tea IS UNSWEETENED. Unbelievable! After getting a second tea that is STILL SWEETENED we pull up to wait on a tea to brew! Finally we have an UNSWEETENED tea! This employee doesn't know how to or doesn't care to know how to talk to people! A... LIABILITY to this store NOT an asset!

Date of experience: February 3, 2022
Czechia
5 reviews
1 helpful vote
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I still love it!
August 3, 2023

Our favorite family place when i was young, lots of happy memories from this place. I wish the food was as good as it was back then. But i still come here now and then.

Date of experience: August 3, 2023
Texas
1 review
1 helpful vote
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On May 8,2023 at 82nd and slide McDonald's restaurant employee spreading fakse rumors.she is a Spanish manager with tattoos. Is really disrespectful and rude daily

Date of experience: May 8, 2023
Belgium
2 reviews
1 helpful vote
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It was bad
March 25, 2020

Today I ordered food from a mcdonalds restaurant. On arrival the food was literally hidious. The fries were soak up in my coke which have spilled in the bag along with the burgers inside etc.

Date of experience: March 25, 2020
California
7 reviews
3 helpful votes
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McDonald's CRAZY NIECE
January 6, 2023

Today i went to mcdonald with my niece Sharlot Whitney White for her 6th birthday. We were having a grat time and were heading to mcdonalds. We were gonna order her favorite BTS meal. She nearly Pooped her Pants when she saw the purple BTS logo on the mcdonalds bag. Please dont collab eith BTS again because my niece cant handle it and i cant take another day of babysitting her when all she can talk about is her Kim Nam Joon Photocard. I cant believe how outrageous my niece is when it comes to Kpop boys. GROW UP!

Date of experience: January 6, 2023
Ohio
1 review
0 helpful votes
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Horrible. Dining room closed waited 10 minutes in drive through line and another 10 minutes for the food. Food was Luke warm and not very good.
Again horrible.

Date of experience: October 7, 2022
Pennsylvania
2 reviews
0 helpful votes
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Wouldn't serve us
December 2, 2023

Doors were closed at 10. Didn't have a vehicle so we're going to walk through and order at drive through and they were rude and turned our business away. Legit customers with legit order.

Date of experience: December 2, 2023
Florida
1 review
1 helpful vote
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GIVE ME MY SANDWICH!
March 18, 2015

You took away the chicken club sandwich at my local McDonald's. It was my favorite. I will also note that you took off many of the burgers. My family is also not pleased. Not cool guys. So not cool.

Date of experience: March 18, 2015
Florida
1 review
1 helpful vote
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Disrespectful Manager
November 10, 2023

I am outraged by the way I was treated by the manager at McDonald's store number 2725 in Hallandale Beach, FL. Rude, negative, and unwilling to help anyone. I politely asked for 5 minutes of his time to explain something that had happened in the store, and he immediately responded, "No problem, I'll take 5 minutes from another customer to help you." What is wrong with this guy? I explained to him that I sought assistance from an employee on how to proceed because I had placed an order through the app at another store and didn't know if I could cancel it or how to place the order correctly. This employee told me it wasn't her job to help me. That's why I called the manager. I explained this to him, and he asked me back, "Are you unhappy because you placed the wrong order?" I said, "No, I just want to know how to cancel your order." He replied, "You can't. Anything else?" What kind of service is this? I want you to take action. I will speak out about this and spread this case to the whole world. It's unacceptable to be disrespected at McDonald's. Never again. I swear I will consult with my lawyer to see if I can take any legal action. I promise you that I won't rest until this issue is resolved. I will also check with Channel 7 News.

Date of experience: November 10, 2023
Canada
1 review
0 helpful votes
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Health conscious
May 5, 2022

When is McDonalds going to get with the times and provide healthier food options, like wraps and vegetarian food choices. And give people vegetarian breakfast choices!

Date of experience: May 5, 2022
GB
1 review
0 helpful votes
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Kinga
March 23, 2024

Esmeralda was so friendly she did ask if we need any help and she did smile
We are if we can have any sos ate went and get for us.

Date of experience: March 21, 2024
Kansas
1 review
0 helpful votes
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Terrible experience
February 27, 2023

I just got home with my food from McDonald's and the chicken Pattie had no meat i couldn't even take a bite of it I literally couldn't pull a bite off with my teeth it shouldn't ever been given to ANYONE AT ANYTIME EVER! The guy at the window threw my food out at me didn't say a word also the fries were cold and soggy disgusting I paid $14 for absolute trash!

Date of experience: February 27, 2023
Nevada
1 review
0 helpful votes
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Tiny fish sandwich.
June 28, 2023

The fish sandwich has shrunk drastically but the price has gone up. Literally $1 per bite and it wasn't even fresh. Not even close to being worth the price. Total rip off!

Date of experience: June 28, 2023
Georgia
16 reviews
11 helpful votes
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Very Satisfied!
July 16, 2018

Whenever I go to McDonald's, I usually order the same thing to the point they remember it! Every once in a while I'll change it up but I've never had my order wrong or cold!

Date of experience: July 16, 2018

Overview

McDonald's has a rating of 1.6 stars from 543 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 320th among Restaurants sites.

service
235
value
223
shipping
113
returns
122
quality
205
+64