Received faulty iphone 5C and returned by tracking number as advised by Chris after Julie did not respond to my emails. After still no sign of refund or replacement mobile and 3 weeks had passed only option left was to open a dispute with paypal. In the end, I've got to wait 30 days for the money to reach my account and out of pocket the return postage, Very poor communications yet it says contact them and they will reply in 1 hour pffft more like when they can be bothered. I have purchased a brand new iphone 5C and although it costs £100 more it will have a years warranty and I can spread the costs over 3 months at no extra cost. Wish I had done this in the beginning!
They say it was delivered, I say I did not receive it. They say ask your neighbors. My mail is delivered to a community box. However, I had my mail on hold for two weeks. So, where is my package? Never again.
Hi Julie,
As promised, i am leaving a positive review and i want to thank you for all your help in arranging the iphone 4s to be delivered within 2 days for my fathers birthday.
He wouldn't have been impressed if it hadn't arrive in time for his birthday. Anyway, he barely knows how to use the phone so my 12 year old stepson spent the day showing him how to operate it but god bless him he's not really figuring it out. He just turned 73. Wow he's old. Lol but the main thing is he knows how to answer it if he hears it ringing so we can always keep in contact with him. I turned the ringer up to the maximum!
I will definitely shop on your website again.
Thanks
Liz
Pleasant and delightful. A pleasure to buy from. Thank you very much.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members