Massive Holiday

Had a terrible experience - booked the package for Gujarat tour, though skeptical of some poor reviews, thought the company is honest. Sales team is good and had explained all my requirements and paid advance, but once the Booking team gets involved, they only focus on Money but provide no answer about any service / package queries. Provided unacceptable driver who goes only by map without any idea of the sighseing place, gave a 2* hotel different than agreed hotel name which is 3*. When asked, no response but they demand balance amount and threaten on the road to pay without which they ask driver not to proceed. We had to abondon this package and did on our own that is far better. Only purpose of writing the review is to inform the fellow travellers to AVOID this company or if you still want to go ahead, ensure you pay limited advance as they break their promise. You can check the language they use in responses to get a taste of their mindset.

This is one of the worst service availing the Kashi package and they cheated without giving amenities as per the plan and also did not provide the proper transportation as per the plan
Our entire tour went on with arguing with these agency staffs even after paying complete payment initially itself If there is an option to give -ve star then I will. Please never book a package from this company. They are very unprofessional He is very greedy. He threatened that if we call him at the hotel, he will cancel the services. Despite that he took full amount and on top of it spoke extremely rudely which pained me a lot. He is pure fraud non loyal business man I could understand but he was rude and disrespectful

Thank you very much for planning a tremendous package for us.
We enjoyed a lot. Everything went as per your plannings and that was something which most other tour companies fail to offer.
Once again thank you very much on behalf of our whole group

Don't go near this company, they talk very sweetly until they get your money. We engaged them last year for Gujarat trip, just two of us and budget was not a constraint. They are just commission agents getting kickback from hotels and car owners, and their 'guides' are none other than the drivers. Inspite of charging extra for driver's boarding and lodging, he slept in the car and it was stinking every morning. Rooms were lowest possible category and Kutch resort was an abandoned place in dirty condition in middle of nowhere. Book directly with top hotels if you have the money, and avoid these people. They hide behind internet and never come face to face for meetings and although they are based in Delhi they will never reveal their address etc.

Very costly and was not organised effectively. Not all the places were covered as per the given iternery. Given Vehicles condition was really bad. Not recommended at all. Better explore other agents than Massive Holiday.

It was a wonderful experience for us. All your arrangements were up to the mark.
All hotels and transportation arrangements were excellent Thanks for your support and prompt response.
The driver just was very cooperative and punctual. Thanks to Mr. Pradeep for all your assistance for our safe tour of Gujarat

Hi, we are 14 people, we have taken trip to Uttarakhand trough Massive holiday with a package deal. It was memorable Uttarakhand trip planned by Pradeep Singh Gurjar. And our driver was very friendly and know the routes properly. We enjoyed the trip through out. All members are really happy and next groups trip arrange by only Massive holiday. I would surely recommend to my friends and family, Thanks again Massive holiday and Pradeep Jii.

We have travelled quite extensively but the service provided by Massive Holidays is certainly the worst. The rooms were unclean, the kitchens unhygienic, the bedsheets unwashed. We were four, booked a package for 7 nights and 8 days. The worst hotels were Mussoorie and Nainital.

Worst coordination. If you wish to have a peaceful holiday, please don't choose Massive Holidays. Travel agents never responded after you make the full payment.

Massive holiday is biggest fraud if I say them thief or cheater that's not enough. We have booked super deluxe package, these worst fellow changes 4/4 hotels offered and giving excuses that hotel are expensive now due to weekend, booked are 3rd class one. And then start giving cancel threats at end time when u say same back to them. Then say, " ab nahi ho sakta" policy hai. Booking agent don't receive call, no watsapp reply.
Then person called name * wil start, he is one of worst professional of hospitality industry, even I surprised who hired/took him in this industry He don't know how to talk and talk nonsense. He must listen his own recorded call. Such fellow should be kicked off from hospitality business. Else wrong assumption will set into people's mind about travel agencies.
There is much about massive holiday and *

*Personal information redacted by admin

Worst travel company I have ever booked a package from. If there is an option to give -ve star then I will. Please never book a package from this company. They are very unprofessional. * does not know how to talk to the customer. He mentioned 5-6 hotels in iternary mail but after taking booking amount he refused to book hotel from list and gave us substandard hotel and also asked for extra money. He is very greedy. He threatened that if we call him at the hotel, he will cancel the services. * was also very unprofessional, he said "itne mein to itna he milega". Travel consultant * remained silent throughout the trip. She routed us to call with *

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The itinerary was very well planned to cover and give a very good experience of entire Italy. The tours offered were also great. Hotels were nice and located near to train stations. The cab drivers were also good as they reached to pick up well before the time. In all the travel agent provided a good package with continuous timely assistance also whenever required. Looking forward to book further holidays through them also. Well Done.

This was our first and last trip from massiveholiday. The service and staff was so bad. Sujit sales guy never picks phone once amount is paid to them and booking person * was not at all professional. When complained about service he said 20k k trip mei aisi hi service milegi from massiveholiday as its not makemytrip kind of company. Poor arrangement in puri. Will never recommend to anyone.

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The diligent team of massive holidays makes your holidays hassle-free and memorable. They offer great deals and services of accommodation and Transportation.

We the group of 11 families of 29 members visited through your massive holiday tour package. The accommodation very nice. First day the entire trip was good including two mini buses with condition and polite drivers. On the second day one of the mini buses changed with new driver. The same bus was not in condition and the driver also arrogant. Except that everything was good. They picked up from station and droppedus at station in time.
Regards
G PRAKASA RAO

We visited uttrakhnad last week of May, Ms Divya gave us very good hotels and cab driver was very polite and helpful. Thanks to all Massive Holiday Team for memorable tour.