• MarkaVIP

Overview

MarkaVIP has a rating of 3.34 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MarkaVIP most frequently mention customer service, online shopping, and good quality. MarkaVIP ranks 3rd among Social Shopping sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
2
See all photos

What reviewers want you to know

Positive highlights

  • I have bought several times from MARKA-VIP, they have best delivery time, best price & very good.
  • My favorite shopping website, every thing is perfect; the service, the items, the website layout, & the application.

Critical highlights

  • Worst customer service Don't ever try to order from this online app.
How would you rate MarkaVIP?
Top Positive Review

“Just the change I was asking for”

Ray J.
4/5/16

Have been a customer here for years. Recent changes made me lose interest as of late, but I was extremely surprised when I visited to look for a special gift for my wife. The website made drastic improvements to the product lines and website usability. Not only that, but delivery time has improved as well. I had to find a good hiding place because the gift arrived so early! Well done and I def recommend this site to others.

Top Critical Review

“Fake Gucci bag”

Ayesha J.
10/4/22

I bought my first Gucci hobo bag from Markvip in 2015. Nw when I try to sell it they said itz fake! I donno I feel very upset! Y h have to sell fake Gucci bags n trustable site and y itz allowed n uae! Can't contact them because company already shutdown? And wer did the poor customers go! Big cheater!

Reviews (73)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) delivery time (3) shopping website (3)
Thumbnail of user ayeshaj15
1 review
0 helpful votes
October 4th, 2022

I bought my first Gucci hobo bag from Markvip in 2015. Nw when I try to sell it they said itz fake!
I donno I feel very upset! Y h have to sell fake Gucci bags n trustable site and y itz allowed n uae! Can't contact them because company already shutdown? And wer did the poor customers go! Big cheater!

Thumbnail of user sandin20
1 review
1 helpful vote
May 19th, 2020

Buyer be very aware that this is a con site. I ordered and paid for a coat and it never arrived after 2 months I sent three emails but received no reply. My advice is, no matter how tempted you may be... shoo else where
Sandi
Australua

Thumbnail of user vickya11
1 review
1 helpful vote
April 5th, 2016

There are some very nice in season luxury product at good prices, and it's easier than going to the mall!

Thumbnail of user alin76
1 review
0 helpful votes
September 21st, 2019

My wife bought a Coach bag, and when she received it she realized that its fake, this was back june 2019, and since then she requested a return and refund... until now no reply...

VERY BAD SERVICE!, DONT EVER SHOP THERE!

Tip for consumers:
NEVER SHOP THERE!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mostafay
1 review
5 helpful votes
January 1st, 2019

Worst customer service Don't ever try to order from this online app. They will send you a different order and they will not fix their mistake!

Thumbnail of user michl13
1 review
0 helpful votes
November 30th, 2020

I bought products and they wanted to get my card details over the phone. They asked for my card number and the CVV number. By then I had already paid and the money had already been paid through the app. I have been trying to get a refund since the 17th November. They say they are busy with my request but my money has not been returned.

Thumbnail of user shalimari
1 review
18 helpful votes
December 21st, 2018

I ordered two expensive watches, and it took 2weeks to arrive, which is fine but when i got the items i realize there isnt any warranty along with it, and it came wrapped with cling plastic with no tag. Although the whole box and manual were quite authentic but the watch hands were loose and not working well. That is not a quality of an authentic expensive watches. (MK and Burberry watches)Worse is the return process which is even more inconvenient! After all the disappointments, you will have to personally ship back the items to them at your OWN expense. I hope this helps to aware customers.

Thumbnail of user jheni
1 review
1 helpful vote
December 6th, 2016

Since the location of my work is quite far from the city, this online shop became very much helpful for me. I bought most of my clothes from them, though sometimes I got disappointed from of the sizes since it is depend on the material and structure of the dress and ended up of giving it away. Apart from this I have no more issues... the quality is fair enough for the price of the dresses. Happy Customer so far =)

Thumbnail of user reemk3
1 review
10 helpful votes
March 16th, 2019

The watch i bought is fake! And i am beeging for the money to be sent to my bank account or paypal. But no one is replying back! Very bad service! Dont ever shop there!

Thumbnail of user claired38
1 review
9 helpful votes
April 1st, 2017

I have worth SAR300 credit in my account but I wonder why MARKAVIP won't let me click on anything I would like to order, and I also notice that their website and phone app is not that updated all the time. Products are getting fewer. I tried to send them message a few month ago asking if there is a problem I didn't get any reply which is very odd because they usually respond in less than 24hrs.
If they won't let me order for my store credit equivalent, it's like MarkaVIP isn't just an online shop but an online thief! You are bad!

Thumbnail of user halimaa1
3 reviews
9 helpful votes
July 29th, 2013

Good and reliable web site not one of the cheapest online shopping but I found
All their products are authentic and brand new and genuine as advertised with full
Warranty.The choice is big and they warned you in advance it will take four weeks
To arrive your orders. I have been shopping with them brand products for nearly a
Year and so far I have no issue or complain with them and I got same feed back from
Other customers. Totally Recommending the website.

Thumbnail of user ollaa
1 review
2 helpful votes
February 19th, 2017

I ordered stuff from the UK, from China and they arrived faster from Markavip, where they are claiming that they are the leading online shopping! They're horrible and now they changed their policy and never notified anyone! The return in 3 days! Seriously, it takes you over a month to deliver!
Never buying from them again.
Guys try Namshi.com, they're cheaper and deliver very fast

Tip for consumers:
Guys try Namshi.com, they're cheaper and deliver very fast and have a wide collection

Service
Value
Shipping
Returns
Quality
Thumbnail of user moe94
2 reviews
11 helpful votes
May 16th, 2017

MarkaVIP is shutting down i guess, no response anywhere on their website or social media. Look for another online store i have recently bought from this store www.marosiamart.com and they seem to be fine!

Thumbnail of user sallys98
1 review
7 helpful votes
October 14th, 2017

They closed and not even a sigle email. I lost my money and no one even answer. How do u think ppl will trust u again. The worst company ever

Thumbnail of user tfifham
1 review
5 helpful votes
April 17th, 2017

Do not buy from them. I had a very bad experience and now give up on claiming my refund as they are not responding.

Thumbnail of user hebas2
5 reviews
13 helpful votes
December 18th, 2017

I was one of marka vip big fan previous and was one of the premium customer but it suddenly closed
Now its open again with an application quit similar to JollyChic and with products only comes from few unknown names so disappointing

Thumbnail of user zeeshann1
1 review
5 helpful votes
September 15th, 2015

I ordered a watch in August and received it in September and surprisingly the watch had a broken time needle. I called and asked them that before delivery you didn't even check the item. They took item back after 3 days. After that no reply from markavip. I say better spend extra money and buy item from market. Atleast if you find any issue you can get it replaced. This website is unreliable I would not recommend to anyone. Save your money people.

Thumbnail of user danielam8
1 review
3 helpful votes
October 23rd, 2016

Have ordered many weeks ago still not received my items :( ordered same from London got in 4 days. Not a happy customer at all.

Thumbnail of user rohiths1
1 review
3 helpful votes
June 24th, 2016

They were very good on the deliveries earlier but not anymore.
I had placed an order for shoe and after confirmation that the order will be delivered was cancelled. Subsequently 2 alternate orders were placed and both were cancelled. If their supplier donot have in stock why does Markavip display the product on their onlineshop and when not available puts the customers into a lot of inconvenience. I have now placed for an alternate shoe order and lets see how long it takes for them to deliver or even this will be cancelled. Really their staff seems to be very inefficient.

Thumbnail of user ishraqm
1 review
1 helpful vote
December 16th, 2016

I've ordered couples of time from them, but this is will be my last time. Thier shipment take so long to be packed and shipped. Their system is too basic. I've changed my contacts and i should call them many times so they understand that iv'e changed my contact number. And that caused a delay and cancel my shipment cause they was stupid enough to call me on my old contacts.

Thumbnail of user amanya1
1 review
2 helpful votes
December 27th, 2016

I've bought 3 items. Two of then delivered after 26 days. The third one delivered after 28 day. When i open the last item i found that it is a different thing not what i ordered. I'll not order any thing from them. I'll unsubscribe.

Service
Value
Shipping
Returns
Quality
Thumbnail of user babies
1 review
1 helpful vote
June 20th, 2016

Leak service on delivery
My first and last order with markavip
The item estimated to be deliver with in 7 days the fact 2week passed already no news

Thumbnail of user linat6
3 reviews
9 helpful votes
November 19th, 2016

Fake stuff and in the site they say that everything is authentic.No way it is. I could buy much better clothes from the souq market.And the shoes "Janiko" brand- i wore them just once for 2hrs and their fake suede material has been falling ever since. I couldn't wear them even after a week czthey already looked like i've gone to war or smth. N they costed me Drh350.

Don't get smitten by the 5* stars comments-just look at the date they have been all posted -5th of April. For sure is MarkaVip's staff.

Fake quality, thats all

Thumbnail of user henryv4
1 review
1 helpful vote
April 10th, 2015

"POOR EXPERIENCE WITH MARKA VIP! They will take your order. They will tell you that the order is confirmed and that it will take one month to deliver. Then after one month, they will cancel the order for no reason. You will now have to write to them as to why the order has been cancelled. They will now tell you that as the items were out of stock, order was cancelled. When you mention about refund, you will receive a response that you are in queue for a response. So beware, I am still to get a refund. Seriously!"

Service
Value
Shipping
Thumbnail of user valeriyam
1 review
2 helpful votes
July 1st, 2015

I ordered few items and delivery was scheduled for Monday that i waited the whole day no one called me or ether came. Next day I call myself and i ve been told an excuse that driver had a problem even though no one ever informed me so i wasted my day in waitings. My order cost while i ordered was 276 AED and when driver came it was 392 AED on what driver said you better pay this amount as he doesnt know why there is a difference! People who is working so unprofessional. I spoke to Mr. Salim over the phone and asked manager to contact me as I'm very upset, do you think any one ever contacted me...?!

Service
Value
Shipping
Returns
Quality

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From the business

We are the Middle East? ۪s leading online shopping hub. We believe in always delivering an array of high quality products at competitive prices. Our customers, employees and partners are the pillars of our success and we always strive to ensure our cust...

Company Representative

Thumbnail of user alaaa6
MarkaVIP R.

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