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Google MapsReviews 34

3.2

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Google Maps Reviews Summary

The overall reputation of Google Maps is characterized by a strong appreciation for its reliability, comprehensive navigation features, and integration with other Google services, making it a favored tool for users seeking efficient travel solutions. However, concerns persist regarding the accuracy of map edits, automated review processes, and occasional censorship of user-generated content, leading to frustration among some customers. While many users express satisfaction with the app’s functionality and user interface, issues such as battery drain during navigation and inaccuracies in walking directions indicate areas for potential improvement in customer support and service reliability.

This summary is generated by AI, based on text from customer reviews

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Latvia
1 review
0 helpful votes
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Useless garbage
February 14, 2025

Google Maps is useless, miserable, excuse of a software infected by corpo-rot. Editing map to update or and places and points of interest is almost impossible. Your edits will be rejected for no reason at all by their automated edit review systems that are full of flaws.

Spotted a police station point in the middle of a street, know for sure that there aren't any police station nearby and want to remove it? Too bad, Google thinks you're wrong and rejects your edit with some weird, ambiguous excuse text with makes no flipping sense.

Spotted a duplicate of point that's supposed to resemble a construction project happening at the location and want to remove it? I'm sorry, but Google will say that you're wrong and the duplicate point Google loves so much will not be removed.

Also, in a case when you would submit a new point and Google actually approved it, watch out because it can disappear at any time from the map data because someone thought that it does not exist there and Google actually approved their removal submission for some reason. And you don't know who that was because there is no edit history available. At least for an average user like me.

Just use OpenStreetMap instead. It isn't perfect but it is much better in many other ways.

Date of experience: February 14, 2025
California
18 reviews
10 helpful votes
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Write a negative review on something that pays Google for top square icon on Maps,... & they can & will delete your review.
Not censorship, just image building control.

Date of experience: June 26, 2024
Armenia
28 reviews
1 helpful vote
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Google Maps has become my trusted companion for navigating the world, whether I'm exploring a new city or finding my way around familiar streets. The platform's accurate and reliable navigation, real-time traffic updates, and comprehensive mapping data make it easy to reach my destination safely and efficiently. I appreciate the convenience of Google Maps' features, such as offline maps, Street View, and voice-guided navigation, which enhance the overall experience and make exploring new places a breeze. Moreover, the integration with other Google services, such as Google Search and Google Calendar, adds another layer of convenience and functionality. With Google Maps, the world is at my fingertips, and I'm grateful for the freedom and confidence it brings to my travels.

Date of experience: April 22, 2024
California
2 reviews
0 helpful votes
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I am going to have the whole world, asking for art and creativity from my own experiences. I love anything creative and I have a talent for the kinda thing that you can not get anywhere else.

I'm asking for a individual or group to get involved with me to help out with management and marketing for my brand.

I have no problem with splitting the profit.

Date of experience: December 15, 2023
GB
2 reviews
0 helpful votes
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Princess
February 27, 2023

Hello I'm coming to help my family members are working with me today I need help to find a new world and not any people alone?
God

Date of experience: February 26, 2023
Italy
36 reviews
3 helpful votes
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Utile soprattutto per trovare la propria posizione, che viene segnalata con un pallino blu sulla mappa. Per poter fare ciò necessita che siano attivi i processi PendingIntentCallbackService (com. Google. Android. Location. Internal. PendingIntentCallbackService), GoogleLocationService (com. Google. Android. Location. Internal. Server. GoogleLocationService) e GoogleLocationManagerService (com. Google. Android. Location. Internal. GoogleLocationManagerService) dei Google play services e che sia attivo il GPS. Metto peró 3 stelle perché spesso le recensioni a una stella vengono oscurate senza che sia nemmeno comunicato il perché (probabilmente le recensioni negative sono segnalate e quindi oscurate)

Date of experience: January 12, 2022
RU
5 reviews
0 helpful votes
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When I need to find something i always use google maps, because it's intuitive clear for me and it's easy to navigate on maps actually. Moreover, if I'm going somewhere, for example, restaurant, I check the reviews and working hours in order to understand when to go. Actually, such services are pretty useful, nevertheless google maps seems to me the most useful in this case. I can check here everything I want, even if I would like to visit another country, I can check what places to visit first and what prices are there.

Date of experience: December 9, 2021
India
1 review
0 helpful votes
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Fake escort service
June 21, 2021

Fake escorts service all $#*! mc people fake call and deal spam this website all are fake girl dealer and owner

Date of experience: June 21, 2021
Malaysia
4 reviews
2 helpful votes
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I like Google Map. It's very easy to use. I use it to travel to a certain address that I not familiar. It's also useful for me because I can estimate a distance between two locations, very good tool if you want to do a travelling planning. I also will notice the timing need to travel my destination. Cool feature. Thank you.

Date of experience: November 8, 2020
India
9 reviews
7 helpful votes
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Best map for navigation
September 15, 2020

Whenever i go to new place first i search it on google. It provides direction to the place from wherever you are and you can always save it offline in case of network issue.

Date of experience: September 15, 2020
China
2 reviews
1 helpful vote
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Always useful
November 7, 2019

Whenever I went to other countries, it always help me a lot, thanks google, Useful maps, You didn't get me lose in japan or france.

Date of experience: November 5, 2019
Utah
69 reviews
100 helpful votes
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Love Google Maps
June 26, 2019

I use Google Maps all the time. It is very helpful with directions to a location and telling you how many miles and how long time wise to where you are going leaving from any location. I have made several maps for information in my state like cemeteries, cold cases and plan to make a few more. There are plenty that others have made and are very helpful having information about a particular subject in one location on a map so you can plan a route from that map if you so desire.

Date of experience: June 25, 2019
Florida
76 reviews
124 helpful votes
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Always up to date
August 8, 2018

I use this way more then any other "maps" website or app because google maps is always up to date with knew things. I personally travel a lot so google maps really helps me out.

Date of experience: August 8, 2018
Viet Nam
2 reviews
4 helpful votes
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It helps to find any location to reach, very easy to use, give companies' information, helps to know the right route to home. Best ever app.

Date of experience: July 23, 2018
Uruguay
39 reviews
47 helpful votes
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Es un excelente buscador
January 22, 2018

GOOGLE MAP ES EL BUSCADOR POR EXCELENCIA. MARCA LOS LUGARES HISTORICOS, FARMACIA, GASOLINERAS, IGLESIAS, TE UBICA SIN LUGAR A DUDAS AL LUGAR DONDE UNO SE DIRIGE. ESTARIA BUENO ALGUNA QUE OTRA ACTUALIZACION DE VEZ EN CUANDO PERO ES EXCELENTE

Date of experience: January 20, 2018
Georgia
8 reviews
17 helpful votes
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Need this to live
January 11, 2018

If it weren't for Google Maps, we'd all be lost, all the time, and paper maps would still be a thing. Thank you for this Google, please keep it going better and better, so here's your Google Maps review!

Date of experience: January 10, 2018
California
54 reviews
222 helpful votes
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Google Map It
December 5, 2017

Are you looking for a gasoline station or a restaurant? Have you been curious about a place you want to visit? Google Maps has reviews from mostly real people who write about their experiences about a company or a place to visit. If you had a good or a bad experience at a store, this is a good place to tell about it.
Google Maps does have its problems. They censor things sometimes with no clear reason.

Date of experience: December 5, 2017
New Jersey
2 reviews
1 helpful vote
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Accurate but old
October 9, 2017

Maps are fine however GPS is not always right. Many time I have been directed out of my way using up costly time. Driven into gravel pits. Been lost in the back roads. That shouldn't happen.

Date of experience: October 9, 2017
GB
2 reviews
0 helpful votes
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I listed my business there and they set up a street-view for it pointing at my neighbour's shed! What the heck? At least they didn't mix up the address... I tried calling them but their lines are always busy.

Date of experience: July 28, 2017
Canada
15 reviews
18 helpful votes
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I love google maps. It not only gives you directions but you can see the surrounding area to get a better idea of what is around

Date of experience: April 20, 2017