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Manscaped

How would you rate Manscaped?
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Illinois
1 review
0 helpful votes
Follow Jimmy R.
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So happy I made the investment into manscape! I felt like I found the holy grail! Thabk you manscape for the awesome product!

Date of experience: June 3, 2021
Michigan
1 review
0 helpful votes
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Amazing product
September 24, 2020

The Crop Preserver is an amazing product with amazing results, my balls and I thank manscaped for the experience!

Date of experience: September 24, 2020
Canada
1 review
1 helpful vote
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Fraude
July 18, 2023

N'achetez pas là! J'ai acheté quelques produits il y a de cela environ 3 mois et j'ai maintenant découvert qu'ils me chargeaient les mêmes produits et ce, sans mon consentement à chaque 3 mois environ et apparemment je ne suis pas la seule! C'est du vol et de la fraude. C'est désolant de voir qu'il y a encore des compagnies de nos jours qui pratiquent cela!

Date of experience: July 18, 2023
Alaska
1 review
0 helpful votes
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Great trimmer
March 22, 2021

Love the hole package. The best trimmer I've bought! Would recommend it to everyone. A must have!

Date of experience: March 22, 2021
Massachusetts
1 review
0 helpful votes
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Love
May 5, 2022

I buy this and I so happy I Love is perfect easy to used and safe I going to order two more for my sons 100 percent recommend

Date of experience: May 5, 2022
California
2 reviews
0 helpful votes
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Awesome!
June 20, 2021

Fast shipping and awesome experience! This company is the best when it comes to grooming! The best!

Date of experience: June 19, 2021
California
1 review
0 helpful votes
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I love it
January 26, 2022

I love the Manscaped Shampoo and Conditioner, it makes me feel cool and refreshed each time I step out of the shower.

Date of experience: January 26, 2022
Netherlands
1 review
0 helpful votes
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I live in the Netherlands. Before actually making a purchase I checked the FAQ to make sure I would not have to pay additional custom duties. The FAQ is seen below.

Q: Where do you ship from?
A: Currently, we are shipping orders from within the UK. You will receive tracking information via email once your order ships.

Q: Where do you ship within Greater Europe?
A: (...) For shipments with destinations in France, Italy, Czech Republic, Poland, Spain, the Netherlands, Ireland, Germany, Belgium and Slovakia, duties and taxes will be included in the final price at check out and your order will be shipped DDP (Delivered Duty Paid). Upon delivery, you will not be required to pay any additional fees.

When I went to pick up my package, I was forced to pay €40.29 of customs clearance costs to be able to take my order home, where it also mentions clearly that the country of origin is China. My total order was €104, it's unbelievable I had to pay additional 40%, I would have never purchased this in the first place!

Contacting the customer support is useless, either seems they have automatic bots to reply to customers or they are just stupid and they don't read the emails nor check the order details.

Their first reply is:
"For shipments with destinations in Denmark, Portugal, Sweden, Cyprus, Luxembourg, Finland, Romania, Malta, Lithuania, Austria, Hungary, Slovenia, Estonia, Bulgaria, Latvia, Croatia, and Greece, orders are currently shipped DAP (Delivery at Place). As such, your order may have incurred duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.

To stay compliant with VAT rules after BREXIT, starting from January 1st, 2021, all shipments dispatched from our UK warehouse will be charged with 0% UK VAT. You are still responsible to pay for any customs duty (if applicable)."

Let's iterate again that I live in the Netherlands!

Their second reply is:
"As such, your order may have incurred duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office."

Conclusion, don't trust these guys and if you are anywhere outside the UK I would advise you not to buy this or be aware of additional %40 on top of your total order amount.

Date of experience: April 2, 2021
David W. Manscaped Rep
over a year old

Hi Pedro,

We just sent you a message on TrustPilot as well.

Please send me an email directly at shawn@manscaped.com, and I will work to ensure we find a resolution for you.

-MANSCAPED Team

New York
1 review
0 helpful votes
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Awesome Product
January 6, 2021

What an awesome product! So easy to use and clean. I am so happy and pleased with the results
Great

Date of experience: January 5, 2021
New Mexico
1 review
0 helpful votes
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Wonderful
February 1, 2021

The product smelled great. My husband loved it. Great. Wonderful. Happy customer. Wow. Amazing...

Date of experience: January 31, 2021
Illinois
1 review
0 helpful votes
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Manscaped products
July 1, 2021

Manscaped products rock from the mowers trimmers and ball deodorant and also Cologne get you some!

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
Follow Ted B.
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The Manscraped products are a gimmick, period. There are other electric trimmers out there that will do an equal or better job, and those trimmers have been on the market forever. Manscraped uses witty wording and talks about "balls" and how their product takes care of your "balls," and that wording is what draws people in. In reality, the trimmer itself is under powered and it will most certainly cut you if you don't pull your skin tight (you have to pull your skin tight with ANY trimmer, including the Manscraped "lawn mower"). Where they get you is, you have to purchase new ceramic blades for the "lawn mower" whereas other trimmers have stainless blades that last for years if cared for properly. On their own website they say they want your full satisfaction, yet if you open the package and use it, you can't return it no matter how bad it sucks. How can you know if you are satisfied with the product if you don't use it? Does leaving it in the package, untouched, allow you to somehow magically determine if this product is better than others out there? Nope. Once you try it, you own it. And as for the ball conditioner and cologne, try taking a bath more than once every few days and your balls won't stink. It's all a gimmick and what's more, the devices are not any different than other trimmers out there. They will cut you if you don't pull your skin tight, just like any other trimmer. Well, I guess getting nicked up with a ceramic blade (that you have to replace) might make some idiots out there feel more like a man than those who use actual quality trimmers that do a better job and have more power. Whatever. Do not buy into this scam people. Not even the underwear are original, there are others out there that are better. I regret buying into this scam and have learned a valuable lesson from it... if it looks and sounds like a gimmick, it's probably a gimmick. Don't make the same mistake I made.

P.S. In response to the Manscraped rep, I took a screen shot of their return policy... right off of the Manscraped website. I highlighted the best part, but you should read the first 3 sentences to get the maximum LOLs out of it. Given that policy, I'm pretty sure I'm stuck with this junky $#*! trimmer. Sent a message about my dead "weed whacker" and so far no reply. I don't expect one, either.

Date of experience: October 12, 2020
David W. Manscaped Rep
over a year old

Hi Ted,

I am sorry to hear that you weren't impressed with our products. I am not sure where you got the information about returning products. We allow for a 30-day money back guarantee on all our products. Opened or not.

Please send me an email directly at ceckstrum@manscaped.com and I will work to get this settled.

-MANSCAPED Team

New Jersey
1 review
0 helpful votes
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MANSCAPED WORKS!
Tell your friends. Great products, deliver great results, manscaped are the real deal...

Date of experience: March 10, 2022
Washington
1 review
0 helpful votes
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Love
April 2, 2021

My Husband Loves All His New Tools For Just Him & His Body Best Money Spent i recommend All Wifes Get For Mate If They Dont Get One There Self

Date of experience: April 1, 2021
North Carolina
1 review
0 helpful votes
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GREAT Package!
March 5, 2021

Hey I ordered this and it came exactly like it was advertised...! All the lotions and all the items are very helpful. Thank you!

Date of experience: March 4, 2021
Ohio
1 review
0 helpful votes
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Great stuff!
March 4, 2021

I tried the package deal and was impressed. Love the ball toner, deodorant, and ball wipes. Will buy again!

Date of experience: March 4, 2021
South Carolina
1 review
0 helpful votes
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SCAM
February 21, 2025

I ordered this for a gift at Christmas and today my account was charged again for 21.39 without my consent I did not subscribe to any subscription and I will never order from this company again because of this is a big scam and if my money is not put back immediately, my bank will be contacted

Date of experience: February 21, 2025
Malta
1 review
1 helpful vote
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Lmfaooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Date of experience: December 7, 2020
David W. Manscaped Rep
over a year old

Hi Mark,

I am sorry to hear that you have had issues with billing.

Please send me an email directly at ceckstrum@manscaped.com and I will work to help get this resolved.

-MANSCAPED Team

Overview

Manscaped has a rating of 2.7 stars from 866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Manscaped most frequently mention credit card, phone number and bank account. Manscaped ranks 2nd among Shaving sites.

service
400
value
414
shipping
409
returns
196
quality
407
This company does not typically respond to reviews
+108