Works exactly as advertised. Easy to use and arrived quickly. Great customer service. Highly recommend.
Pretty upset with trying to even GET my order. I ordered the Performance Package on October 25th, received a shipping notice October 28th. Waited 4 weeks and no order. Contacted both Manscaped and DHL - Manscaped said they would ship another, and when I heard back from DHL, turns out they never received the package to ship...
November 24th I received an email from UPS stating that a shipping label had been produced. Today, December 3rd - UPS still has not received the parcel to ship out from Manscaped, and still no response from the Manscaped team... (and trust me, i've sent many, many messages and emails). I ordered this very early as a gift for my husbands birthday on December 1st, as with the shipping times being delayed, I didn't want to risk anything.
So almost 6 weeks from my original order date and NOTHING. If my husband didn't want this razor so badly, I'd cancel my damn order and get a refund. Absolutely terribly run business. I sincerely hope the Manscaped team does some re-vamping to their management and shipping otherwise good luck staying in business.
Love this tool and the built in light comes in handy. Myself and my husband ues it. Easy to clean too.
Manscape has great products. I really enjoy using their products. I can wait to see what they come out with next.
I was very impressed with Manscaped and their products. Ordered it as a gift to my boyfriend and he loves it!
I got manscape for Christmas used it and it cut the heck out of my fellas blood all over the place not happy at all
Manscaped provides a very wide range of men's hygiene products! I absolutely love Manscaped products! Will definitely recommend to others
Tried some of Manscsped products. Very happy. They are a great company with great products. I will be ordering more.
It's an amazing experience using a high quality product like manscape it gave me an orgasim I got hard because of the high quality
I love all the products I've purchased from Manscape. Bodywash smells great. The lawnmower is awesome
Glad I ordered Manscaped, I wear glasses and Manscaped made it easy for people like me to shave. Thanks
I ordered manscaped 3.0 trimmer package from them 4/17 then 2 days later ordered the plow. Shipping times are not shown. When you contact them for an estimate they tell you 1-2 days processing then 5-7 shipping. After 10 days of no confirmation you reach out again To be told well there's an influx of orders ( which is their standard response check any order from January to now on bbb complaints page) then once it ships 2-3 weeks later it then gets "lost" in the mail. Shipping goes from being delivered today to running late to in transit at a city an hour away from you on the same day. You contact them again hoping they will help you find this package they mailed to you that you have already paid for and contact usps for you, only to be told to wait 3 days and after 3 days it will be considered "lost" and they will reach out and figure out what's going on. So you wait the 3 days and then contact them again only to get no reply. You try again the next day to get a response from them to just wait on the package to arrive after they have already told you to contact them and they would find out what's going on. Then they proceed to almost accuse you. Saying do you know something from the usps that we don't? Like no seriously? I was following their advice to contact them in their timeline only to be passed to someone who has no idea about what's going on or been said. I then responded to that email explaining the situation again only to not hear from them again. My package is still not here and IVE HAD TO REACH OUT TO THE USPS MY SELF to try to find where it may be. The next place will be my credit card company and the bbb. Seriously the worst customer service I've ever experienced anywhere. You have to reach out to them multiple times to get a response. Buyer beware. Buy from someone else who will assist you and take the time to take care of you. I've tried to attach the emails as proof of my experience as a picture speaks more than words itself
Hi Matt,
We are so sorry to hear about the frustration that our delayed shipping has caused you. COVID-19 has caused us significant shipping delays.
Please send me a note directly at ceckstrum@manscaped.com and I will work to ensure this gets resolved.
-MANSCAPED Team
I got my order in a reasonable time. The Shears are a great help with my nail care. I work with my hands alot and this kit comes in handy
Love Manscaped! The products are easy to use and show up quickly. They do what they say they'll do. Great Products!
Cut me on the first use! I do not recommend this product to anyone, they say no knicks or cuts but it cut me on the very first use.
Hi Craig,
Thank you for sharing your experience with us. Be sure to keep the blade module parallel to the skin, pulling the skin taught to create a flat surface and trim against the grain.
Also, ensure that the device is also charged fully before use (typically 5-8 hours needed for a full charge).
If you are still having issues, please reach out to us at support@manscaped.com.
-MANSCAPED Team
Manscape is a great product. I would definitely recommend this product! High quality and thought out in this product.
I have ordered numerous products from Manscape and have enjoyed them all! I will definitely keep ordering my product needs from Manscape!
I was looking for a good manscaping shaver, and I found a great shaver. It fits perfectly in my hand and is rather quiet. I love it.
Manacaped has exceptional products and exceptional customer service. I have loved everything I have bought from them.
Mike
Answer: It takes some time because of covid. Don't worry it will come.
Answer: If u contact MANSCAPED on Instagram or Facebook they will get back to you within minutes.
Answer: Just be patient. Order will come. Sometimes it takes longer due to various couriers and country's it needs to go through. Mine came faster then expected. Ordered September 1st, received it on September 13th
Answer: An email will be sent with tracking info. Then you'll be able to track it
Manscaped has a rating of 2.7 stars from 866 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Manscaped most frequently mention credit card, phone number and bank account. Manscaped ranks 2nd among Shaving sites.
Hi Dayna,
I am sorry to hear that you have had issues with receiving your products.
Can you send me an email at ceckstrum@manscaped.com and I will work to get this resolved.
-MANSCAPED Team