Mano Mano

Bargain price for the fold up paddling pool, much cheaper than amazon. Seamless ordering, very fast delivery. I just don't understand all the reviews saying people are still waiting on their refunds from this company months down the line. Pay with PayPal and if you have proof and are dissatisfied report to paypal and get your money back. Simples!

Very pleased with our new hall light. Great service came before the planned date. I also saved money on the item from other company's

I am a 69 years young woman. The instructions were superb for this Item. I built it myself in 1 hour 35 minutes. Superb Item.

Put my order in. Received said order, and had it built. In less than a week. You could not ask for better. I love it.

Ordered the hugh wicker baskets when they arrived I was really impressed, couldn't fault the items, I only had a problem with delivery. Royal mail. But I'm impressed with the items. Yes ile be buying from them again.

Very happy with my order. Wanted a replacement like for like bathroom cabinet. Saw the same one online with various retailers for £59.99 and then saw it via ManoMano for £39.99 (inc delivery). Ordered it and then panicked as the confirmation email took quite a few hours to come through but in the meantime I had read some worrying reviews on Trustpilot. I even rang my credit card company to say I was worried it was a scam (also because the cabinet was £20 less than everywhere else I could find it I thought maybe it was too good to be true). The credit card company said as the transaction was still pending they couldn't do anything until it was going through their system. In the meantime I got the confirmation email but I was still dubious.

The order went through on the 9th January and the expected delivery date was 20th to the 23rd January (which I thought was quite a long time). In fact it arrived maybe 6/7 days after I ordered it. It was all fine and it looks nice in my bathroom.

Claire has been great and answered every question I asked.
Superb service

Very friendly and helpful

Claire at ManoMano addressed my queries both promptly and accurately.
Will certainly use them again. Excellent service.

I ordered a gazebo which was delivered within the timescale as stated. However, there was a defect with the framework. I informed the team dealing with defective items on the Monday and received a replacement frame on the Friday morning. Thank you Archie and well done manomano!

Having an online chat with Claire about my order I found Claire very friendly, polite, and very helpful, make sure she gets a well done,

Thank you Claire for arranging a sample of Victoria carpets first impressions to be sent to our house. It arrived in a couple of days.

Although the feedback was negative I decided to take a risk and was pleasantly surprised. I purchased a P5100SPE which was ordered on the Saturday and arrived on the following Monday!

The mower arrived in good order with the exception of the electric start outer cable which had been crimped in a small area however this does not seem detrimental to its function.

All In all I'm very pleased with the mower. It seems a very well built product, requires a little bit of assembly which I felt was easy to do ( any problems see U Tube video)

I'm looking forward to the rain stopping so I can use it.

I ordered Decking Stain, not only was it half the Price of local shops, the service was faultless, from the time of ordering the Paint on the Sunday, to a prompt delivery on Tuesday midday, with me being updated often when my delivery should arrive, I am absolutely Impressed with the whole service, and the goods that I received, I paid more than double last year for the same product, Thank you to all the Staff Involved great work

I had problems with a shower screen that wouldn't fit; not ManoMano's fault, just something of a misunderstanding. They were always on hand to respond to my emails and chased the supplier for me (since ManoMano don't actually supply stuff, they just source it) and resolved it favourably and promptly with a full refund. I couldn't have asked more from them in sorting this out. Wouldn't hesitate to recommend or use them again.

I used this company for the first time a few days ago, i was looking for an einhall petrol hedge trimmer. This company was the cheapest on line but it wasn't the only reason i choose them the level of customer service is fantastic i ordered the hedge trimmer and was advised it would be delivered in approx two days at the ridiculously cheap price of £3.99. I received regular updates from the company telling me at every stage where my order was... then on the morning of intended delivery i received a text telling me it would be delivered within a one hour window which it promptly did it has been an absolute pleasure to deal with a new company who set such high standards for their customers. I will have no hesitation in using Manomano in the future for any of my diy needs.

Many thanks Claire for a helpful and prompt service and for guiding me in the right direction. X

Had a small problem that was sorted out very fast and efficiently by personal contact which is great

My initial query was answered within 5 minutes the matter was resolved within a day. It was a query about how an item worked.
Very pleased with the service.

Claire was really helpful in finding out the technical information from the manufacturers that was not included in the online product description.

Claire was very patient and professional. One on my best consumer service experience.

Very impressed with customer service (Sarah). Speedy, polite and to the point

Excellent service and a special mention about Claire who helped me when the courier got my order wrong