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Although the feedback was negative I decided to take a risk and was pleasantly surprised. I purchased a P5100SPE which was ordered on the Saturday and arrived on the following Monday!
The mower arrived in good order with the exception of the electric start outer cable which had been crimped in a small area however this does not seem detrimental to its function.
All In all I'm very pleased with the mower. It seems a very well built product, requires a little bit of assembly which I felt was easy to do ( any problems see U Tube video)
I'm looking forward to the rain stopping so I can use it.
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Very pleased with our new hall light. Great service came before the planned date. I also saved...
Hello Keith,
Thank you so much for taking the time to write a review of your experience with ManoMano.
I am sorry to hear of the issues with the electric start cable of your product. If you wish to note this to the seller to see if a replacement part could be sent to you, this can be done via the following steps:
1. Log into your ManoMano.co.uk customer account with your email address and password.
2. Go to "My Account" and then "My Orders", then look for the heading "Online support".
3. Choose the subject "Order" then "Problem with an item" followed by "Defective item received".
4. Write your message and click on "Browse" to attach a couple of photos displaying the faults for reference and click "Send".
Once your message has been sent, the seller should get back to you directly within 24-48 working hours. That reply will probably be sent by email so please keep an eye on your inbox as well as your spam/junk folders. If you do not hear from the seller after this time please let me know.
Despite this issue, I am very pleased to hear that you were satisfied with the delivery service and your product received.
We look forward to seeing you again soon on ManoMano.co.uk.
Best wishes,
Alex