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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Mainly Urns did an exceptional job with the quality and delivery time of the plaque. I placed the order kind of late, but they were able to turn it around and deliver in time for my Father's services.
I had two Urns delivered sooner than expected, they were packed together, the packaging was great each urn Vault was double boxed with an insert around the shrink wrapped and plastic bagged urns. The Urns looked really nice and the engraving was exactly what I wanted. Thank You Mainly Urns.
The process of shopping, ordering, and receiving my urn was easy and stress free. The urn is beautiful and the engraving looks very nice.
Great experience fast service it's beautiful great customer service emails
This is the third order I have had for a medallion nameplate. I have had three cats cremated and use these medallion nameplates as chains around the top of their urns. Delivery is always fast and the products were always excellent. The only adjustment I had to make was in the length of the chain. Very easy to do. Thank you Mainely Urns for making a difficult experience bearable.
Mainly Urns did a great job for us…& Kevin goes "the extra mile"!
I called and spoke to Kevin Aponte.
He was great help. Professional.
Never doing this before he was so nice.
Caring.
I can't believe there isn't a service at a time like this.
Especially with funeral home
My order was packaged really well, The box was beautiful and so was the engraving.
Can't say anymore, It was prefect.
Seemless and quite helpful… they verified everything twice and I received stone within 10 days of initial order. Thank you so much - it is EXACTLY what I asked for. My mother would be so happy
This stone was Bigger and Better than I expected, Service was great, and once the design was approved, I received it in record time... Thank you Mainely Urns for the great service...
I was looking for an urn that was passable thru the airport screening. And thru the internet i found Mainlyurns website. I did not do any other browsing anymore as I immediately saw what I was looking for. And the price was right. So I ordered the item and a week of waiting the shipment arrived. Although they told me it may take longer but they did their best to ship it to me sooner as possible. So I could say I'm a very satisfied customer and I could 100% refer the website to my friends too. Thank you Mainlyurns for the help.
Perfect, exactly what I needed at this difficult time. Lots of check ins by their staff to ensure things were proceeding as expected.
5 stars
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members