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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
This summary is generated by AI, based on text from customer reviews
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Ordered 2 for my dogs. Worst part is when you have to actually use the casket.
I received my order within a few days, and it's exactly like the picture! Beautiful, I love it. I was hesitant about ordering online but the prices at the funeral home were so expensive that I decided to take the risk, and I am glad that I did! Thank you so much!
I will definitely use them again.
The website was very user friendly. The emails were clear and not bothersome along the way.
Beautiful piece to remember my girl with.
I have never had a problem with any of my orders from Mainely Urns.
Ordering was easy and process was good. Nice followup by company with regards to confirming order, confirming engraving text and design, and finally shipping/tracking. Overall excellent experience.
I can't say enough good things about this company!
I ordered this kinda last minute after an unexpected death. This urn came super fast and it's put together very well.
All of my dealings with Mainly Urns were great! The Navy engraved urn was perfect. My sister could not have been more pleased!
I easily purchased through their website. His urn arrived quickly, was packaged with great care, and I couldn't be more pleased.
The urn is absolutely gorgeous. We did notice a small bubble under his picture which looks like maybe the picture is a sticker that air got trapped under? But regardless it's still exactly what we wanted and we are very pleased and will absolutely use this company in the future should the need arise.
Your company took care of my order as if it were the only order for that day, especially with what was happening at that time when terrible things were happening. So, thank you so very much.
I ordered my dog's urn late on a Friday night, knowing it wouldn't be processed until the following Monday. My big boy was my very best friend and we both knew he was close to crossing the Rainbow Bridge, and we stayed together until his passing Saturday morning. I was surprised that the service was so quick and delivery was just 2 days after I received his ashes. The urn was just what I needed for my Newfie and it seems like the quality is fine. I have 2 other dogs and will use your company again when needed. Hopefully not too soon. Thank You So Much!
Product arrived in excellent condition and on time.
Very nice product and fast shipping. Unfortunately, I had to go through this with my 18 Year old Cat.
Easy to order and customer service was great! I was informed what was going on every step of the way
It came within a reasonable time, was provided a mockup of the engraved words beforehand. Had no issues. Reasonable price for quality of item.
Great layout, I sent in two pictures and the design was great
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members