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Mainely UrnsReviews 1,676

4.5

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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433 reviews

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Michigan
1 review
0 helpful votes
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Great customer service
November 27, 2023

Came exactly as ordered, timely response and quick delivery.

Date of experience: November 27, 2023
Minnesota
0 reviews
0 helpful votes
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Very easy to order. Perfect results!
November 27, 2023

Easy to order. Proofs were sent. The quality is great. Delivery was on time.

Date of experience: November 27, 2023
Colorado
1 review
0 helpful votes
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Customer Service
November 27, 2023

Cassy was an amazing associate to work with at the company. She would call me ever other day to keep me updated with the shipment process. They are a very amazing company

Date of experience: November 27, 2023
Nebraska
1 review
0 helpful votes
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Thank you so much
November 26, 2023

It's beautiful and perfect. I'm glad my daughter will have somewhere to put her daddy. Thank you.

Date of experience: November 26, 2023
Indiana
1 review
0 helpful votes
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Great job
November 26, 2023

We were very happy with the product and the fast delivery, very polite customer service

Date of experience: November 26, 2023
New York
1 review
0 helpful votes
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Stunning
November 26, 2023

Kevin Aponte was my designer and I pray for him everyday. He did the design of my stone for my beloved Carrie and everyone at the Pet Cemetery as well as everyone I have showed it to are all blown away by your work! I have referred hundreds of people to you and the MSPCA will also now refer all of their clients who use the Hillside Acres Farm Pet Cemetery to you. Thank you and please give Kevin a raise

Date of experience: November 26, 2023
Louisiana
1 review
0 helpful votes
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Military Headstone
November 25, 2023

So easy to order. They work with you to make sure everything would be correct.

Date of experience: November 25, 2023
Connecticut
1 review
0 helpful votes
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Excellent
November 25, 2023

Wonderful experience with them beautiful urns would highly recommend

Date of experience: November 25, 2023
Ohio
1 review
0 helpful votes
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Great service
November 25, 2023

Mainely Urns was great to work with. They made the customization process of our urn easy and quick. I would use them again.

Date of experience: November 25, 2023
California
1 review
0 helpful votes
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A beautiful on-going remembrance
November 24, 2023

I love these chimes. Whenever they make music I take a moment to honor my fur family member who passed and say hello to them. I always feel them with me and they continue to be a part of my daily routine thanks to these chimes.

Date of experience: November 24, 2023
Hawaii
1 review
0 helpful votes
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Custom military insignia
November 24, 2023

Well done to add custom Army branch and qualification insignia.

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Great
November 24, 2023

Customer service was excellent and was notified of each step in the process. Received it quickly with no complaints

Date of experience: November 24, 2023
Florida
4 reviews
3 helpful votes
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Good communication.
November 24, 2023

Very responsive from start to finish. Quality product.

Date of experience: November 24, 2023
North Carolina
2 reviews
0 helpful votes
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This is a beautiful product
November 23, 2023

Great website, easy to order. The urn was received quickly and in perfect condition, and it was packaged to avoid any damage.

Date of experience: November 23, 2023
California
2 reviews
0 helpful votes
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Absolutely fantastic.
November 20, 2023

Wonderful company. It was a very hard time and they were so compassionate and responsive and I was so so pleased with how beautiful everything was.

Date of experience: November 20, 2023
California
1 review
0 helpful votes
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Urn purchase
November 20, 2023

Good experience. Order received quickly. Happy with order.

Date of experience: November 20, 2023
Pennsylvania
1 review
0 helpful votes
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Beautiful product
November 20, 2023

They look fantastic! Thank you for providing a quality product.

Date of experience: November 20, 2023
New York
1 review
0 helpful votes
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Perfect in so many ways
November 19, 2023

I received the urn well packaged in 7 days. The velvet box was a nice touch but what's inside is truly extraordinary

Date of experience: November 19, 2023
Ohio
1 review
0 helpful votes
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Perfect
November 19, 2023

Responded within a day, great price great quality the picture we sent in is almost identical to what got etched.

Date of experience: November 19, 2023
Texas
1 review
0 helpful votes
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What a caring, compassionate Company
November 18, 2023

Mainly Urns pays attention to every single detail to ensure a happy, satisfied customer experience during a very stressful time.

Date of experience: November 18, 2023

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.