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Mainely UrnsReviews 1,676

4.5

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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433 reviews

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New York
1 review
0 helpful votes
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Very Satisfied
December 3, 2023

It was simple, fit perfectly. Exactly what we needed and received very quickly.

Date of experience: December 3, 2023
Maryland
1 review
0 helpful votes
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Excellent Quality
December 2, 2023

Very professional to work with. Very pleased with the end product.

Date of experience: December 2, 2023
New Jersey
1 review
0 helpful votes
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Perfect
December 2, 2023

Customer service was wonderful. They followed up to make sure we were pleased

Date of experience: December 2, 2023
New York
1 review
0 helpful votes
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Beautiful! Good Quality! Fast!
December 2, 2023

The whole urn arrived intact, undamaged, and fast. Wood color and material is beautiful. The artist picked a good background color for the writings that paired well with the picture. The picture was printed on a board-like sturdy material. It helped a lot because some holy water got between the photo and glass in the ceremony. We were worried that the photo was damaged. The board-like backing of the material allowed us to simply wiped the water off and aired dry. I feel happy that I chose a beautiful urn for my sister. Mainly Urn is far better than the other suppliers.

Date of experience: December 2, 2023
Illinois
2 reviews
0 helpful votes
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Just what I needed.
December 1, 2023

I needed a name for the flag case of my husbands flag.

Date of experience: December 1, 2023
Maine
1 review
0 helpful votes
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Would highly recommend to others and purchase in the future

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Beautiful High Quality Urn
December 1, 2023

Unfortunately, I had to order this for my 17-year-old dog who has passed away. I was extremely nervous to order this urn because there were no reviews but I am so glad I did because the quality is amazing! I also ordered the custom nameplate and everything came out fantastic. One thing to note is that the nameplate ships separately from the Urn so you will need to stick in on yourself. The nameplate comes with an adhesive backing but mine unfortunately didn't sit flush in the dedicated spot on the Urn so I wanted to add some extra support. This was an easy fix with some gorilla glue and patience. I used the gorilla glue for added adhesion and to fill in any air gaps between the nameplate and the stone. Overall, I am extremely happy with this Urn and within one day of ordering, I had the nameplate proofs in my email for me to confirm and everything was shipped and delivered within a week. The staff and customer service at Mainly Urns are truly unmatched and responded to my questions and concerns within hours! Thank you so much for providing me with a quality Urn to remember my beloved dog by!

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Purchased a Mainly Urn
December 8, 2023

Customer service was great. At this time, when you are discussing buying an Urn for your loved one. The customer service rep was caring and wanted you to feel comfortable ordering the urn. The workmanship is truly beautiful.

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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Awesome and thoughtful service
December 1, 2023

Kept me updated every step of the way including a fast shipping which made a tough process much easier thank you

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Timely
November 30, 2023

Arrived at the time they said also communication was awesome with the updates

Date of experience: November 30, 2023
Minnesota
1 review
0 helpful votes
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The Best
November 30, 2023

I hate to say how many times I've used Mainley Urns, only because that means an important family member has moved along. Wesley, Josie, Tookee, Jasmine, Tabitha, Tsarina, Gilbert, and now LJ, are all housed in your urns.

Date of experience: November 30, 2023
Texas
1 review
0 helpful votes
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Thank you!
November 29, 2023

I 100% recommend this company. The pet urn was so beautiful. I can't thank you enough for making this so special to us. Thanks for helping kit all the words and getting with me to confirm.

Date of experience: November 29, 2023
Indiana
1 review
0 helpful votes
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Very thoughtful and helpful
November 29, 2023

Mainely urns were so helpful and understanding about my loss. The urn was perfect and their customer service is excellent.

Date of experience: November 29, 2023
Ohio
1 review
0 helpful votes
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Bag for ashes
December 6, 2023

I thought the order was going to be 4 bags, I only received 1 bag, the largest. I only needed a small bag. The bag is nice and the stitching is well done, just not what I needed as far as size.

Date of experience: November 29, 2023
Louisiana
1 review
0 helpful votes
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The staff were sympathetic and caring.
November 29, 2023

Within days our beautiful, marble urn arrived. We are thoroughly pleased.

Date of experience: November 29, 2023
Tennessee
1 review
0 helpful votes
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Mainely Urns Ammo Can Cremation Urn
November 29, 2023

They were very helpful in getting this Urn to me in plenty of time.

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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A beautiful urn and great service.
November 29, 2023

I like that I was given updates for shipping and creating my urn very well done.

Date of experience: November 29, 2023
New York
1 review
0 helpful votes
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Great product with great service
November 28, 2023

Amazing selection of urns and memorials. Easy online ordering. Prompt delivery. Urn arrived exactly as promised and as described. Highly recommend.

Date of experience: November 28, 2023
Oklahoma
1 review
0 helpful votes
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Great job
November 28, 2023

My grandmother passed unexpectedly, and the funeral home need an Urn within 3 days. Mainly Urns was able to get this beautiful one sent within 2. In tact, careful shipping and boxing. Great updates and customer. The one thing that I wish was that the urn had a sealant with it.

Date of experience: November 28, 2023
Nevada
1 review
0 helpful votes
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Very good experience
November 27, 2023

This is the second urn I've purchased from Mainely Urns, & both times the ordering process has been easy & efficient.

Date of experience: November 27, 2023

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.