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Mainely Urns

How would you rate Mainely Urns?
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Illinois
1 review
0 helpful votes
Follow June F.
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We ordered an urn that we needed on short notice between Christmas and New Year's. Eve. Even with the holidays and a storm that caused a multi-day power outage in Maine, they got it to us on time. Great communication and a beautiful product. I have already highly recommended them to others. Thank you SO much!

Date of experience: January 3, 2024
Illinois
1 review
0 helpful votes
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Great experience
April 4, 2024

The granite stone plaque was beautifully etched and exactly what I wanted. Customer service was quick to answer my questions and the end product shipped out quickly as well. Thank you for such a great experience during a tough time.

Date of experience: March 25, 2024
Massachusetts
1 review
0 helpful votes
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Rossiter urn
November 25, 2022

I dealt with Kevin from Mainely urns and he was an absolute pleasure! He made a very difficult experience so much easier to deal with from the ordering process, to the confirmation of the order, to checking on the delivery. I would highly recommend Kevin and your company. I haven't opened the urn yet as I'm waiting for the funeral home to come on Monday to pick it up and will open it together with them. If there is any issue, I'll reach out to you at that time, but I'm sure everything will be fine. Thank you again. Patti Rossiter

Date of experience: November 25, 2022
New York
1 review
0 helpful votes
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Sky Blue Classic 325
July 25, 2022

First, I would like to say that my experience with customer service was excellent. The delivery process was fast and Mainly Urns provided
Consistent updates. The urn itself is very beautiful. The only reason I gave it a 4 out of 5 is because the bottom edge had two tiny chips in the stone. I don't believe that it will cause any structural issues, I hope not.

Date of experience: July 25, 2022
New Hampshire
1 review
0 helpful votes
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Timely service
May 10, 2022

Unfortunately we have had to use Mainly earns twice in a three month time period. Both times we needed urn plaques quickly. They were understanding and took great care to make sure the orders were correct and arrived on time. Best of all, it was personal service, talking directly to their staff. Many thanks to Mainly Urns.

Date of experience: May 10, 2022
Minnesota
1 review
0 helpful votes
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Exceptional care and service
January 5, 2024

I found Mainely Urns doing a Google search for a nameplate for our recently deceased pet. I was impressed by the selection of pet memorials.
I ordered three products.
Mainely Urns kept me updated to let me know the massive storms had knocked out all communication at their business.
Updated me regularly.
And followed up now to make sure I actually received the product.
So happy during a very sad time.
Thank you for going above and beyond and the exceptional products.
Highly recommend.
Steven Adams

Date of experience: January 5, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent product & company!
July 10, 2024

Ì was impressed with their efficiency. They sent an email showing what the final product would look like. They asked us to proofread and correct any mistakes before they printed the nameplates out. Top notch company!

Date of experience: June 30, 2024
Maryland
3 reviews
0 helpful votes
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Absolutely beautiful
June 13, 2022

The urn came so quickly and it is just beautiful my sister and I want to thank you for the outstanding craftsmanship that you put into this piece. We are both very pleased. I would recommend Mainely Urns to anyone in need of service.

Date of experience: June 13, 2022
Colorado
1 review
0 helpful votes
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Modern-looking urn with a nice finish
September 29, 2022

At a time when many comparable (pet) urns have gone from brass with pewter finish to painted aluminum, this stainless steel option has a nice, brushed and glossy finish. The urn is very-nice and was what were were looking for. It feels higher-quality than aluminum, but not quite as nice as brass.

The engraving is surprisingly small, however - it would be a big improvement if they used larger and more-solid/bold fonts (for the name, especially) and represented the actual sizing, in comparison to the urn, somewhere/somehow during the ordering process.

Date of experience: September 29, 2022
Missouri
1 review
0 helpful votes
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Amazing products, a wonderful company
May 25, 2024

In March 2024, I lost my best friend, Eleanor. I never thought I would struggle so much with it the death of a pet, so she was so much more than that. When she passed, I wanted somewhere special for her to rest. After I ordered the proof arrived quickly and once I gave my approval, it shipped fast, too. The finished product is even more beautiful in person. I highly recommend this company and their products.

Thank you for creating something so beautiful for her!

Date of experience: May 15, 2024
Maine
1 review
0 helpful votes
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Excellent in every way
August 17, 2022

Everyone at Mainely Urns is simply the best! They were caring, kind and very professional from the very first contact until I received the urn. The urn was absolutely perfect in every way, complete with etchings, personal expressions and beautiful lettering. Turn around time was amazing as well. If you are going through a difficult time due to the loss of one of your loved ones, they are definitely the company to select.

Date of experience: August 17, 2022
Texas
1 review
0 helpful votes
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It works
March 7, 2024

I don't know why these items have to be as expensive as they are. So I chose the low end of the price spectrum. It works - but there were other urns I like better, on multiple sites. This was among the most affordable.

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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Wonderful company
July 14, 2024

Amazing job. Very nice. Lost one of our GSD's in 2020. Beautiful urn bought then for him. Lost our other GSD 2 weeks ago. Wanted same urn, they still have it. Online purchase would not allow space for what sentiment we wanted, and I mentioned this in an email. Was contacted by them immediately and they accommodated us. Mainey Urns did an excellent job with our photo and sentiment. Perfect. Would recommend.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Sadly disappointed
October 3, 2022

Urn thrown together, too shiny, cheap and plastic looking. Read fine print for s/h. If returned they deduct s/h of $14.95 even though orders over $100 is advertised as free and you didn't pay s/h. Mainly urns also deducts $8.95 for s/h to return a defective item. So s/h is not free as they advertise. It must be hidden in the cost of the product. Not happy with quality of product or falsifying free shipping and handling claim.
Only positive is They are prompt on getting back to you and seem to be understanding and compassionate. The plate was beautiful but nothing to put it on now.

Date of experience: September 3, 2022
Virginia
1 review
0 helpful votes
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Great service and product
March 8, 2024

I purchased an urn for my cat. Very satisfied with the craftsmanship and quality of the piece. Customer service was also responsive and supportive. They were clearly invested in making sure that I received exactly what was needed.

Date of experience: March 8, 2024
Missouri
1 review
0 helpful votes
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Urn for my sweet baby
January 27, 2024

My 12 yr old German Shepherd passed away January 11th 2024, at 6:46 P.M... I have been devastated since. I chose to have her cremated, and her ashes preserved. I looked around and found Mainely Urns. I designed what I wanted and they created the urn perfectly! I am proud to preserve my baby in this beautiful creation, that Mainely urns quickly and beautifully made for my Angel...Thank You! Jarrett Belfield

Date of experience: January 25, 2024
Pennsylvania
1 review
0 helpful votes
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Great
July 29, 2024

I called and made the order just before the 4th of July holiday. It came promptly and in the time they had stated. I was very satisfied. I would refer to anyone that needed a product from Mainely Urns. My self and my family thought it was beautiful. They emailed and did a follow up to make sure the product was delivered..

Date of experience: July 19, 2024
Ohio
1 review
0 helpful votes
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Excellent experience and product
May 13, 2022

From ordering to receiving, hands down the best company I have purchased from. Simplistic ordering, consistent communication, and a beautiful product. Don't waste your time even looking anywhere else, purchase from this site

Date of experience: May 13, 2022
Minnesota
1 review
0 helpful votes
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Highly recommend.
January 14, 2024

5 star rating to these guys. Very happy with the results! The urn turned out better than we could have asked for! Very thoughtful and helpful. The perfect resting place for our beloved Trixie. Class A service.

Date of experience: January 14, 2024
Nebraska
2 reviews
0 helpful votes
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Love it! Five STARS PLUS!
May 20, 2022

The beautiful urn arrived before my Chihuahua's ashes were even back from the vets. It was exquisitely packed so carefully there was no way it could have gotten damaged in shipping. I absolutely LOVE it! It looks almost exactly like my little Chihuahua and I can paint the details to make it look exactly like her. I am so thankful to this company for their excellent service at a time when I was grieving. Bless you!

Date of experience: May 20, 2022

Overview

Mainely Urns has a rating of 4.4 stars from 1,680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mainely Urns most frequently mention customer service, difficult time and timely manner. Mainely Urns ranks 1st among Funeral sites.

service
10
value
10
shipping
10
returns
3
quality
575

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435 reviews