We ordered an urn that we needed on short notice between Christmas and New Year's. Eve. Even with the holidays and a storm that caused a multi-day power outage in Maine, they got it to us on time. Great communication and a beautiful product. I have already highly recommended them to others. Thank you SO much!
The granite stone plaque was beautifully etched and exactly what I wanted. Customer service was quick to answer my questions and the end product shipped out quickly as well. Thank you for such a great experience during a tough time.
I dealt with Kevin from Mainely urns and he was an absolute pleasure! He made a very difficult experience so much easier to deal with from the ordering process, to the confirmation of the order, to checking on the delivery. I would highly recommend Kevin and your company. I haven't opened the urn yet as I'm waiting for the funeral home to come on Monday to pick it up and will open it together with them. If there is any issue, I'll reach out to you at that time, but I'm sure everything will be fine. Thank you again. Patti Rossiter
First, I would like to say that my experience with customer service was excellent. The delivery process was fast and Mainly Urns provided
Consistent updates. The urn itself is very beautiful. The only reason I gave it a 4 out of 5 is because the bottom edge had two tiny chips in the stone. I don't believe that it will cause any structural issues, I hope not.
Unfortunately we have had to use Mainly earns twice in a three month time period. Both times we needed urn plaques quickly. They were understanding and took great care to make sure the orders were correct and arrived on time. Best of all, it was personal service, talking directly to their staff. Many thanks to Mainly Urns.
I found Mainely Urns doing a Google search for a nameplate for our recently deceased pet. I was impressed by the selection of pet memorials.
I ordered three products.
Mainely Urns kept me updated to let me know the massive storms had knocked out all communication at their business.
Updated me regularly.
And followed up now to make sure I actually received the product.
So happy during a very sad time.
Thank you for going above and beyond and the exceptional products.
Highly recommend.
Steven Adams
Ì was impressed with their efficiency. They sent an email showing what the final product would look like. They asked us to proofread and correct any mistakes before they printed the nameplates out. Top notch company!
The urn came so quickly and it is just beautiful my sister and I want to thank you for the outstanding craftsmanship that you put into this piece. We are both very pleased. I would recommend Mainely Urns to anyone in need of service.
At a time when many comparable (pet) urns have gone from brass with pewter finish to painted aluminum, this stainless steel option has a nice, brushed and glossy finish. The urn is very-nice and was what were were looking for. It feels higher-quality than aluminum, but not quite as nice as brass.
The engraving is surprisingly small, however - it would be a big improvement if they used larger and more-solid/bold fonts (for the name, especially) and represented the actual sizing, in comparison to the urn, somewhere/somehow during the ordering process.
In March 2024, I lost my best friend, Eleanor. I never thought I would struggle so much with it the death of a pet, so she was so much more than that. When she passed, I wanted somewhere special for her to rest. After I ordered the proof arrived quickly and once I gave my approval, it shipped fast, too. The finished product is even more beautiful in person. I highly recommend this company and their products.
Thank you for creating something so beautiful for her!
Everyone at Mainely Urns is simply the best! They were caring, kind and very professional from the very first contact until I received the urn. The urn was absolutely perfect in every way, complete with etchings, personal expressions and beautiful lettering. Turn around time was amazing as well. If you are going through a difficult time due to the loss of one of your loved ones, they are definitely the company to select.
I don't know why these items have to be as expensive as they are. So I chose the low end of the price spectrum. It works - but there were other urns I like better, on multiple sites. This was among the most affordable.
Amazing job. Very nice. Lost one of our GSD's in 2020. Beautiful urn bought then for him. Lost our other GSD 2 weeks ago. Wanted same urn, they still have it. Online purchase would not allow space for what sentiment we wanted, and I mentioned this in an email. Was contacted by them immediately and they accommodated us. Mainey Urns did an excellent job with our photo and sentiment. Perfect. Would recommend.
Urn thrown together, too shiny, cheap and plastic looking. Read fine print for s/h. If returned they deduct s/h of $14.95 even though orders over $100 is advertised as free and you didn't pay s/h. Mainly urns also deducts $8.95 for s/h to return a defective item. So s/h is not free as they advertise. It must be hidden in the cost of the product. Not happy with quality of product or falsifying free shipping and handling claim.
Only positive is They are prompt on getting back to you and seem to be understanding and compassionate. The plate was beautiful but nothing to put it on now.
I purchased an urn for my cat. Very satisfied with the craftsmanship and quality of the piece. Customer service was also responsive and supportive. They were clearly invested in making sure that I received exactly what was needed.
My 12 yr old German Shepherd passed away January 11th 2024, at 6:46 P.M... I have been devastated since. I chose to have her cremated, and her ashes preserved. I looked around and found Mainely Urns. I designed what I wanted and they created the urn perfectly! I am proud to preserve my baby in this beautiful creation, that Mainely urns quickly and beautifully made for my Angel...Thank You! Jarrett Belfield
I called and made the order just before the 4th of July holiday. It came promptly and in the time they had stated. I was very satisfied. I would refer to anyone that needed a product from Mainely Urns. My self and my family thought it was beautiful. They emailed and did a follow up to make sure the product was delivered..
From ordering to receiving, hands down the best company I have purchased from. Simplistic ordering, consistent communication, and a beautiful product. Don't waste your time even looking anywhere else, purchase from this site
5 star rating to these guys. Very happy with the results! The urn turned out better than we could have asked for! Very thoughtful and helpful. The perfect resting place for our beloved Trixie. Class A service.
The beautiful urn arrived before my Chihuahua's ashes were even back from the vets. It was exquisitely packed so carefully there was no way it could have gotten damaged in shipping. I absolutely LOVE it! It looks almost exactly like my little Chihuahua and I can paint the details to make it look exactly like her. I am so thankful to this company for their excellent service at a time when I was grieving. Bless you!
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Mainely Urns has a rating of 4.4 stars from 1,680 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mainely Urns most frequently mention customer service, difficult time and timely manner. Mainely Urns ranks 1st among Funeral sites.