• Luxury Exchange

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Overview

Luxury Exchange has a rating of 1.13 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Luxury Exchange ranks 206th among Handbags sites.

  • Service
    3
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Luxury Exchange?
Top Critical Review

“Luxury exchange”

Sophia M.
1/13/23

This company has no expertise in selling luxury items as they can't even Authenticate them properly. They are not the nicest to deal with either. Very fake attitude and some fake product they are selling. Also some second hand product are so overpriced and if you sell with them, they try to rob you and offer the lowest price possible. They commission is too high. I recommend Vestiaire Collective the French site

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user sophiam435
1 review
0 helpful votes
January 13th, 2023

This company has no expertise in selling luxury items as they can't even Authenticate them properly. They are not the nicest to deal with either. Very fake attitude and some fake product they are selling. Also some second hand product are so overpriced and if you sell with them, they try to rob you and offer the lowest price possible. They commission is too high. I recommend Vestiaire Collective the French site

Tip for consumers:
Avoid by any cost

Products used:
Shoe and bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user marykatew1
1 review
0 helpful votes
September 7th, 2023

Company are Non responsive to emails and exceptionally slow to make payment for items already sold. Very disappointing.

Products used:
Clothing

Service
Value
Thumbnail of user nonniet1
1 review
0 helpful votes
March 7th, 2024

Luxury exchange was a really good company but now very slow to answer emails and impossible to get paid for items sold attitude not the nicest lately either I have bought and sold from this website

Products used:
Shoes bags clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user reginap1
1 review
1 helpful vote
March 5th, 2013

LuxuryExchange does sell legitimate bags and products. They're all really LV, Chanel, Hermes, etc. BUT I've found that you can get better prices on other online sites like eBay etc. Or even if I wait for a sale at Nordstrom or Bloomingdales sometimes I can find a better deal too. So you can try LuxuryExchange but be sure to check around for better prices.

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