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Luxury ExchangeReviews 5

1.1

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Luxury Exchange Reviews Summary

Luxury Exchange has a rating of 1.1 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Luxury Exchange ranks 212th among Handbags sites.

service
4
value
4
shipping
3
returns
3
quality
3
Ireland
1 review
9 helpful votes
Follow Judi M.
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Poor customer service
February 22, 2025

Found they were very annoyed that I returned an item of clothing which did not fit. I was subsequently blocked from following them on Instagram!

Date of experience: February 22, 2025
Ireland
1 review
15 helpful votes
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Luxury exchange was a really good company but now very slow to answer emails and impossible to get paid for items sold attitude not the nicest lately either I have bought and sold from this website

Date of experience: March 7, 2024
Ireland
1 review
10 helpful votes
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Poor experience
September 7, 2023

Company are Non responsive to emails and exceptionally slow to make payment for items already sold. Very disappointing.

Date of experience: September 7, 2023
Ireland
1 review
5 helpful votes
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Luxury exchange
January 13, 2023

This company has no expertise in selling luxury items as they can't even Authenticate them properly. They are not the nicest to deal with either. Very fake attitude and some fake product they are selling. Also some second hand product are so overpriced and if you sell with them, they try to rob you and offer the lowest price possible. They commission is too high. I recommend Vestiaire Collective the French site

Date of experience: January 13, 2023
California
1 review
4 helpful votes
Follow Regina P.
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LuxuryExchange does sell legitimate bags and products. They're all really LV, Chanel, Hermes, etc. BUT I've found that you can get better prices on other online sites like eBay etc. Or even if I wait for a sale at Nordstrom or Bloomingdales sometimes I can find a better deal too. So you can try LuxuryExchange but be sure to check around for better prices.

Date of experience: March 5, 2013