• LUXSB

LUXSB

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Overview

LUXSB has a rating of 3.86 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases. LUXSB ranks 65th among Perfume sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    1
How would you rate LUXSB?
Top Positive Review

“I love Luxsb! Best perfume subscription out there”

leanna m.
4/6/22

I have been with Luxury Scent Box for over 4 years now, and recommend all the way. Excellent customer service anyway I have reached out to them, shipping is good - it takes 7-11 days for me to receive my orders on an average (there was slight delays during lock down of the pandemic which is understandable since every company has this same issue), they have the best fragrance catalog and the fragrance lasts me longer then a month - about 5-6 weeks. I love this brand. Luxsb is seriously one of the best subscriptions I'm subscribed to and Ipsy of course. FYI, I enjoy subscription boxes in general - I have tried many and this one is on top of my list as a must have.

Top Critical Review

“Unhappy customer”

STACY L.
4/5/22

I signed up for LuxSB in early Feb. So far it's April and I haven't received anything yet. I was charged for Feb & March and both selections have been in ready to ship status for a long time. I have cancelled my subscription because this is ridiculous. At this point either send my scents or refund my money so I can e done with this company. I gave them a chance, but no thanks!

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user leannam44
1 review
0 helpful votes
April 6th, 2022

I have been with Luxury Scent Box for over 4 years now, and recommend all the way. Excellent customer service anyway I have reached out to them, shipping is good - it takes 7-11 days for me to receive my orders on an average (there was slight delays during lock down of the pandemic which is understandable since every company has this same issue), they have the best fragrance catalog and the fragrance lasts me longer then a month - about 5-6 weeks. I love this brand. Luxsb is seriously one of the best subscriptions I'm subscribed to and Ipsy of course. FYI, I enjoy subscription boxes in general - I have tried many and this one is on top of my list as a must have.

Tip for consumers:
Easy and user friendly

Products used:
Every fragrance I receive!

Service
Value
Shipping
Quality
Thumbnail of user kaydenw5
Joe D.
1 review
0 helpful votes
October 27th, 2020

I decided to get some gifts from luxsb for my girlfriend and my sister for their birthdays. I know my girl usually buys her perfumes from this place and she usually gets the Balenciaga Paris so I got that for her because I know how much she loves it. I got my sister a perfume as well, the Bvlgari Rose Goldea. I selected this one based on some comments I saw and how beautiful the packaging of it is. Hopefully she'll love it. But Luxsb provided an excellent service and I'm extremely content!

Thumbnail of user abigailm129
Maria B.
1 review
0 helpful votes
November 13th, 2020

For my hubby's birthday, I bought a gift from luxsb. I purchased the Amouage - Interlude Black Iris Man. I have to say that Amouage never has disappointed me and they never will if they continue making amazing fragrances like these. This scent screams manly and I know my husband would absolutely love it!

Thumbnail of user chichik
George W.
1 review
0 helpful votes
September 14th, 2020

Luxsb has some unique fragrances that are hard to find in every fragrance store. I visited their store and I am really happy with the services I received from them. The employees were extremely polite and helped me find the most suitable fragrance for me. They are extremely knowledgable which is pretty awesome.

Thumbnail of user yayleef
Margaret J.
1 review
0 helpful votes
July 18th, 2020

Been a member of them for over 3 years now and I've been subscribed to their perfume subscription. I receive a small perfume monthly for the past 3 years based on what I have choosen for that month in the small spray bottle. This is so much better cuz the monthly subscription is cheaper and I can select any perfume I want as well

Thumbnail of user stacyl575
1 review
4 helpful votes
April 5th, 2022
Verified purchase

I signed up for LuxSB in early Feb. So far it's April and I haven't received anything yet. I was charged for Feb & March and both selections have been in ready to ship status for a long time. I have cancelled my subscription because this is ridiculous. At this point either send my scents or refund my money so I can e done with this company. I gave them a chance, but no thanks!

Tip for consumers:
Use another scent subscription service.

Products used:
Have not received.

Service
Value
Shipping
Thumbnail of user angelam2363
1 review
6 helpful votes
June 9th, 2022

I should have checked reviews before signing up with this company! I signed up last month, still haven't received my perfume, and it's time for this month's scent! I tried emailing, instant messaging, and calling, ALL UNSUCCESSFUL! Tomorrow I'm contacting my bank and the BBB! THIS IS RIDICULOUS!

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