Overview
Luvme Hair has a rating of 4.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
This hair is the truth. I have purchased several times from here and do not have a complaint thus far. They do well after washing, don't tangle and minimal shedding. I did find that the units held a curl better after washing it first. That's about it!
Consumer beware before proceeding to purchase a product from this company! I purchased a wig from them recently. Alas, when I received the wig it was completely different from the picture that was advertised on their website! The shape was completely off and unflattering. I courteously emailed them to get a solution and since then we've been having a back and forth as they're trying to convince me to keep their substandard wig. They've refused to send me their address for a return to date, and are now threatening to deduct shipping costs from my refund. This is simply consumer fraud and false advertising. I've had a horrible customer experience with them. Learn from my pain, and be very careful purchasing products from this company!
Like I mentioned before the hair so far so good I only been wearing this unit for about two days and it feels soft and it's nice and full to my liking. The wig was easy to put on & i recommend this it to anyone especially if this is your first time wearing a wig
You guys never disappoint I have been a member since 2020. I have purchased at least 15 purple boxes. (but who's counting) I have never had a problem or dissatisfied with any wig down to shipping. You guys got me for life thanks for helping me enhance my beauty.
This is my first time wearing and buying a wig. I bought a 14 inch water wave wig and I just love love. When you get your wig, it comes in a purple box with some goodies in there. I will be ordering again. Thank you so much Luvmehair
I'm a sufferer of fake wigs, break out bad, but ever since I've come across your company, I have been thrilled! I can't always buy a lot, but when I can You will always be my go to company for good, human hair wigs. Keep up the good job!
Hi Deborah,
We appreciate you taking the time to send this review. Everyone here at LUVME loves to know that our customers enjoy what we do. We will continue to work hard on this and provide you with quality wigs! Looking forward to seeing you again in the near future. Luvme wishes you all the best.
I've gotten so many units. Each more lovely than the previous. The hair is soft, no excessive shedding, the HD lace blends exquisitely. And the shipping, & customer service are phenomenal. Please keep up the quality of your products & service as it is greatly appreciated.
Luvme Hair always have wigs for everyone in different styles for every occasion. Luvme Hair have grown as a company since I've purchased my wigs from them a few years ago. They always have beautiful wigs!
Dear customer, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
Tried wig on but have not worn it. Live the color live the fit, nice piece.
This company sends unrelyable wigs of bad quality. And does not honor the return of the bad wigs they make. You should expect no refund and difficult trying to get a quality wig from them.
I ordered my wig and it came with a bad spot. I sent photos and they asked me to send the wig back to them in China.
Im still waiting 5 months later for my payment returned or my wig.
Terrible service. Terrible quality. Overall just make sure to complain to the better business and stay clear of this company all together.
I purchased 3 wigs on the Halloween special. I guess it is true what they say you get what you pay for. My weeks look nothing like the website. I am really disappointed in what I received. One of them was too late so I tried to dye it and it did not take. The other $#*! so badly and the front is thick and won't lay flat! The final wig is shedding and is also thick in the front. What do I mean by thick? The band itself is fat and there is no way you can even lay baby hair! So so disappointing
I purchased the summer celebrity curly style hair. This the 1st time I have ordered from Luvme and I will definitely keep ordering more wigs from them. The hair is soft and full. I am an amateur when it comes to figuring out how to install a wig. I believe I did a decent job for a 1st timer. Can't wait to show off my new look!
I've seen the luvme ads a lot and decided to check them out. I never ordered a wig online, so I was skeptical at first. I make sure to check the website is legit, reviews and photos as evidence before purchasing my first wig. After receiving my first wig, I fell in love with it right off the bat and became their loyal customer since. I've been ordering more wigs too. Bought my sister a luvme wig and she loves it!
Dear Fedeline, many thanks to your 5-star review! It overwhelms us so much. We hope you found the most amazing wig for you. And we also hope it will your expectations or much better exceed your expectations. We always want what is best for you.Luvme Hair wishes you happiness every day.
My order came sooner than i expected. Is so soft. Washed it and is still soft with no shedding. A friend makes high quality (expensive) wigs & even she was impressed. Im in love! Thank you Luvme Hair.
Hi Jacqueline, thank you for taking the time to leave us a review, we really appreciate it. Glad to know that your order was delivered in a timely manner and everything turned out well for you. All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction. We will continue to provide you with excellent services and high-quality products. Looking forward to seeing you again soon!
I love the texture and feel of the hair! Looks great and definitely buying more
I received my first unit from luvme hair and was skeptical at first b/c I had previous bad experiences ordering offline, but this one was different. The present was excellent. So excited to see the purple box. The unit was so soft and goes perfectly w/ my face. I received so many compliments when I wore it. Definitely will buy again from them. Reason for not 5 stars was b/c it took a little longer to come.
I never thought a company with so many clients would not have a high level of integrity. I purchased several wigs, and at a discounted price I returned the one that I had experienced major discomfort with, the wig was not altered by any means. When they received the return, they shortened me. I tried to give them the benefit of the doubt and dispute it with them directly, but because of this problem, it made me second-guess any future transactions with any company.
I was Leary or spending so much on a wig, but I'm so glad i did it was thee best wig I ever bought in my life. I will definitely be purchasing more from them. Beautiful wig, free gifts, fast shipping, overall just great quality. So glad I broke down to treat myself to this hair. My order number was Lm******* and it was a full 360 undetectable lace front wig.
I opened the box to examine the wig and was immersed disappointed in the frizzy uneven curl pattern. But what was even worse was that there are visible tracks laid willy nilly, and large gaps in the wig cap. It's awful! The refund process is a joke, they ask for pictures then deduct $20 for shipping. DO NOT BUY THIS HAIR!
Been dealing with luv me on and off for the past few years but it seems the quality of hair has gotten worse. When they say you get what you pay for that's truly not the case when it comes to this company. This is the 3rd wig that I've purchased that turned out like this. This is literally after the first wear. I don't recommend anyone purchasing hair from them because it's a gamble. Sometimes you may get a wig that'll last you about a month and the next you'll get one that won't even last a day. Even after sending proof they'll only offer you about $20-$30 back and that's not even half of your purchase. If you choose to purchase from them just beware because they'll Definitely scam you out of your money.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Danika, thank you so much for taking time to send this. And your continued support is greatly appreciated. We cannot be happier to know that you are satisfied with all the purchases. Customer satisfaction is very important to us and we will keep improving our products and services to bring the best experience to our customers. Looking forward to seeing you again in the near future. Luvme wishes you all the best.