Luvme Hair has a rating of 4.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
They drop ship from China. They hair pictured online is not always what you will get. I contacted customer service by email immediately. They asked for pictures and I sent them. They offered a $60 refund on a $200 + order to just keep them and give them to a friend. Wait... what?! I said no, they sent the wrong item and a damaged unit. I requested a return label, they said "we don't have return labels". They advised me NOT to ship back to original sender (thats how I realized it came from China) and provided an address in CA. They shipping was crazy fast. I ordered on the 4th and it was delivered on the 9th. There was no way I would have thought it was drop shipped. Just be advised that you may not get what you order. Take your chances if you want to.
It's perfect everytime no complaints at all. Little to no shedding, comes in a timely manner. The flat iron I got with my last purchase is great. I love this site this is the only site I will shop at from now on
It arrives less than 2 weeks. The hair is so soft and beautiful. I literally spray water and go... im done! Its so convenient and cute. I can part it several ways and it looks so natural.
You definitely will not be disappointed!
I have bought a total of 8 wigs from luv me hair and so far, I have no complaints. The hair is so soft and easy to install. I often get compliments about people not even knowing that I am wearing a wig!
This is a great product. It's genuine, soft and easy to manage hair. I've never purchased hair based on online reviews before. I usually like to go to the stores in person, take time to try on a piece and then choose. I most definitely recommend Luvme Hair. Satisfaction guaranteed.
The rating is because of the one size cap size, mine is too big.
It took me a while to even decide to order a wig from you but I'm glad I did. I love it. The hair is so soft right out the box and it looks like it is growing out of my scalp. I could not be more happier.
I have not had much confidence since my hair fell out from chemical damage. I was a wig virgin but kept seeing luvme hair on all social media. I finally gave them a go and ordered a wig. Omg I am so I love wig is soft with no shedding and looks super natural.
I've purchased A LOT of units from LuvMe Hair. I love the units I have because they're beginner friendly which are quick and easy styling for everyday. This definitely helps me to really continue switching it up as I like. Thanks again LuvMe Hair for sending great products and keeping great customer service with me through everything in between. They are a real company and fantastic
After watching several videos and not having a wig for years I was excited to get one from luv me unfortunately with just one try on not even wearing it out the clips begin to fall out. The cap and size was way too big more fitted for a giant I really feel took and I'm hurt by that because this is my first time in a long time and you all took $219 from me I will never buy another wig ever from you all ever! I feel like luv me sent me a wig that somebody else had previously sent back it doesn't work for me and is not as simple for me as it seems you do better going to the local Beauty Supply in my opinion... F-
I brought this wig thinking that I was going to get a quality wig considering how much I paid for the damn thing! Anyways back to this review right out the box it smelled horrible. I had to wash it 4 times and conditioned it 5 times and it still have a bad smell to it. Oh my lord the shedding is terrible. A chunk of hair came out the wig when I was brushing it! The wig is not full at all! On the light side! I don't know how they are constructing these wigs but they all are garbage! I am going to be reporting this company to the BBB and there is a class action lawsuit against this company! Shame will not be buying nothing else from this company! You sell garbage!
Hello Paish,
We are really sorry for the unhappy experience. We've been working hard to provide all LUVME customers with better quality products and better customer service.
According to the return policy, we have 30-days fast return service if you do not like it when you receive it. We would take your feedback seriously and would love to improve our products and service in the future.
And we do have chat service on our official website. We would also suggest you can bookmark our official website or please email to us (customercare@luvmehair.com) for help and provide more details.
Thank you and wish you a good day.
Luv Me Hair is the best hair that I have ever purchased in life it's soft it last long and very durable you can have these wigs for a long time my mom has had her wig for 1 year and it still looks new! Invest in you a luv me hair Wig this will be the best choice that you could ever make
I must say I'm beyond impressed with my wig I just received and they sent me the 2in1 flat/curling iron! I've installed it and haven't styled it yet but the hair is flawless! I ordered the 18" lace front body wave, received it in 3 days and can't keep my hands out of my head! I'm definitely ordering MORE!
This company is by far the worst to deal with for returns. I had to have 6 corresponds with them, send pictures of the untouched wigs, which the hair was poor quality. I had to call my C C company to dispute the charges. The hair was shedding in the back, horrible texture, split ends just awful!
I would not recommend this company to anyone. The you tube videos, make it seem that their hair is very nice and silky. It's not, cheap looking and feels like horse hair. Be careful not to order from Luvme Hair!
First time ordering n luv it I just ordered another one lol I'm definitely recommend other people it's hard trying find a good website to buy good Aleksey hair but I found it. It's just like the picture
I was so nervous about purchasing this hair but I regret waiting so long... no smell... no shedding... no harshness when combing or brushing... the lace is amazing it melts with no hesitation. Trust me make your purchase today n do it the LuvnMe way
I purchased a wig on 11/21/19 for $207.06, the money has been debited out of my bank account. However, I am being told by this company that they never received a payment from me. I have all of my documents proving that I paid for a wig. I am leaving negative reviews absolutely any place that I can find to do so until I receive my money back. I don't even want the hair anymore.
I also have an email from luvme hair telling me that I will receive a refund and everything is taken care of and the next day they said they didn't receive my payment.
Hi Laura,
Sorry for the inconvenience caused. We were notified by our bank this payment was abnormal and we didn’t get it. So we have to cancel the order. The money will refund to you by the bank. Hope you kindly understand.
I saw this site on Facebook & was skeptical about ordering. I've always wanted a short wavy wig but other sites showed the picture but sent something totally different. After I received it honey I was in love! Later that week I ordered another. The next week I ordered my aunt one. I'm currently on my third wig & all I can say is I Love LuvMe Hair!
It came as pictured, and a beautiful as expected. I love that it's not too full, not to thick it's just right. I wish the lace could have been tinted more, but overall it's light and it flows. It can be straightened, and the body of it was still perfect.
When I received this wig I was amazed by both the packaging and the wig itself. It came in these purple pouches which were adorable. The wig itself was smooth to the touch and it was versatile. I could wear it in a bun, ponytail, braids, and half up half down hairstyles if I wanted to! It's also what friendly - and the best part is that when you wash it, it goes back to being curly like real hair! I absolutely adore this wig and the company. My items came on time, the presentation was beautiful and the communication was astounding. I can't wait to buy from them again :)
I literally just took it out the pack and put it on and it looks great! It's the 16in Jerry Curl Headband Wig. This is just what I needed for a complete everyday look without having to do too much. Quick and easy! The hair is super soft, and looks really natural like my hair. Shipping was fast and I received a bunch of freebies with my order, Love it!
Answer: No, I order 2 units from this company and both was trash. So Beware...
Answer: This is the only place I trust. There are other companies that have false advertising.
Answer: Hi Sharon, Yes, for our full lace wig, it can be worn in high ponytail.
Dear MsCJA, many thanks for taking time to send this review. We love your smile! We are committed to creating wigs that make customers look and feel the best because switching it up is everything. We are happy to know that you are satisfied with the units as well as our services. As a company aiming to offer the best service to all Luvme Hair customers, we will try best to simplify the process of ordering and customer service. Looking forward to seeing you again soon. Luvme wishes you all the best.