Overview
Luvme Hair has a rating of 4.6 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.
The quality of hair and texture is true as advertised love that you get special gifts along with your first purchase as a way of showing their customers they appreciate and value their business thanks again!
This hair is really soft. No products needed. I was able to wear it straight out the box as shown in the picture. The item was shipped very fast. I will definitely be ordering more hair from this company
I was a bit nervous at first to purchase but I am so happy that I decided to. The process was very simple. The website is user friendly. The shipping was prompt. Everything came packaged nicely and all items included as stated. The shipping was prompt and the hair is lovely. Customer service is to notch! I have no complaints. I will definitely recommend and also make future purchases as well. Thank you for the experience.
This was my first time wearing a wig and I watched so many videos, but actually getting and wearing this unit reassured me I made the right choice. The glue less body wave 20" fits perfectly. Shipping was fast.
This was my first time ordering from this company and was skeptical due to purchases from other companies and the wigs not looking anything like what's advertised on the website. But after reading several reviews I ordered the Summer Celebrity lace-front wig and are completely satisfied. I bleached and colored it to my liking. The hair is soft and with mousses, the curls popped right back after washing it. So far... so good.
The wig was expensive but I feel overall it was worth it.
This was an amazing wig easy to install, didn't even need glue just clip off the lace put on my freeze spray and out the door slaying. Can be worn without freeze spray as well just pull on my head and go.
Fast delivery! I ordered a wig on a Saturday and received it the following Tuesday! Excellent customer service! Amazing goodies included(i love my flat iron) and the wig is absolutely GORGEOUS! No shedding or tangling! I 100% recommend luvme hair!
Omg this wig is the best! It is sooo silky and soft! The look is incredible and I get compliments everywhere I go!
I have been seeing this hair company on IG & Facebook for monthsss and finally decided to give them a try. I'm so happy with my 1st purchase with this hair company! Also, liked my complimentary items, especially the scarf!
This was a great install! The packaging was super cute and the hair had no smell! I Am throughly enjoying my free gifts! I have the wig in 16 inches and I'm so satisfied! The color layout of the wig is so smooth and pretty! It also curls great and holds! I love that it came with combs and band! Great buy will buy again!
I ordered a 10 inch bob 7/2/19. The description had no mention of layers. I received the wig 7/8/19. I cut and tented the lace and installed it. It didn't seem right! To my surprise the back looked like a child cut it! The last layer was longer than the top, giving a mullet appearance. I emailed Stella immediately. I also emailed later that night with pictures. I was offered a partial refund, in which I declined. I did not pay a partial price. And I do not feel like I should have to go through the trouble of sending the wig all the way to Hong Kong. The next email had the same offer but this time I was told to send the wig to a person and an address the wig did not come from. I was also told that I had to pay for the shipping and try to send it usps because they don't have shipping labels! Their customer service is terrible! And you can barely decipher the emails.
I ordered from the vendor on Thursday. The package came o. A timely manner it includes 3 bundles of the Big Curl 24,26, and 28 inches and a 20 inch closure. Of course the first bundle that I looked at was the 28 Inch. I ran my fingers thru the bundle and immediate shedding. I then removed the ties and begin to unravel the bundle there was tangle as well as shedding. I'm disappointed. I paid 211.28 for the hair I haven't even installed and its shedding pretty bad. I will leave images of what I have. Buy at your on risk. I have purchased better quality in a Hair store locally.
I purchased 2 headband wigs and I love them both a straight and a deep wave.the straight is manageable feels like I have a sew in done the deep wave is looks good until it gets tangled then you gotta brush it out but other than that I received lots and lots of compliments
The hair itself is very cheap looking and the U part is way too wide.
When I asked for a refund I was told that I would only get 1/2 my money back AND i had to pay for the return shipping to somewhere in Asia, and wait until they received it (which could take weeks/months) before I'd get the refund.
I decided not to put myself through the additional frustration and just kept the ugly thing.
I now have the most expensive costume wig ever.
I was sceptical at first, but I felt reassured by Luvme Hair and their timely response to my concerns. This was the best thing that I could ever do for my hair and I got a boost in self esteem. It made me look amazing. I will definitely recommend to anyone. It was expensive but it is well worth it for the great quality. The little gifts inside the box are very appreciated. Luvme Hair will make your day and then some. Definitely will be repeat shopper.
Never received my package. It has been going on 2 months and they are still refusing me a refund, even after UPS deemed it a loss and have instructed me that the loss is paid to the sender, who then is responsible for issuing my refund. Instead, they keep re-opening the claim and refuse to refund me money for my lost package. First and last time purchasing from them.
I ordered the summer celebrity style curl wig and I'm not disappointed at all. I love it. I would secondly purchase from them again. My sister fell in love with this unit and is now gonna get her own. The curl pattern is beautiful. Been playing in it since I received it.
The hair is absolutely beautiful! I received my order super fast. Three days. This was my first purchase from the company and I am presently surprised with the quality! I will be ordering my next wig soon. The hair doesn't shed and hold a curl. LOVE IT!
I love the way the hair looks and feels, and amazing quality.The process of shopping online I was a very easy and quick experience. Also delivery was 3 to 5 business days, it arrived in five business days at my front door. Overall had a great experience.
I was skeptical about the hair at first but decided to try it because I needed a new wig and it was more affordable than other sites I'd been looking at. I got the body wave full lace wig and I honestly didn't expect much. Got the hair and had it installed and it's amazing! Even the other stylists in the salon were commenting on how good of a wig it was. The hair is so soft, looks great and I haven't experienced any tangling or shedding. I'll definitely be buying more wigs from them.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tamara,
For resolving your problem, we had emailed you several times and provide solutions for you, but you refused to following our return policy to solve it.
About the refund, you want us refund to you at first, but according to our return policy, you must provide the return tracking number for us then we can start the refund process. Everything is in accordance with the return policy. No one can guarantee that if you will return the items to us after we provide a refund.
We had promised we will full refund to you and will also refund the return postage to you after we receive the return parcel.
Hope you kindly understand, sorry to make you unsatisfied, we will do better in the future.