• Signature HealthCARE

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Signature HealthCARE has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Signature HealthCARE ranks 16th among Senior Housing sites.

How would you rate Signature HealthCARE?
Top Positive Review

“I love it here”

Anna W.
8/10/18

My name is Anna W. And I must say I love it here at Summerfield. Everybody is so nice to me. Love it Love it Love it. Thank you Thank you Thank you

Top Critical Review

“F-F-F-”

Elizabeth G.
4/19/16

If I could give infinite bad stars, I would. Troubles started three years ago, while they were still known as Masters Health Care. First, while my mother Henrianne Willard was still lucid, my mother was unhappy with her power of attorney and wanted to change it, but the nursing home administrator talked us out of going to the bank, and that Marie Ferran, ombudsman, assured me she'd find an unbiased third party power of attorney. None of this ever happened. Also. A number of items were stolen from her room. When I reported them missing, no one cared. I replaced her phone charger three times. There was a woman constantly moaning in the next bed. Both my social worker and I observed scabs and bruises on my mom's arms and neck. I never received answers as to what happened, and we requested a nurse to come, and we waited 30 minutes for that arm injury explanation and never received it. They allowed my brother to take my mother to an undisclosed home in South Carolina without notifying me she was leaving or where she went. I called them for mom's address, they took down my number and said they would call me. Four hours later I call again, and they rudely cut me off and said they weren't going to tell me where mom is, and to ask my estranged brother! There are so many more negative things I could say... Totally useless, unnecessaily rude, low class, only if you hate your family should you send them here!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user annaw178
1 review
0 helpful votes
August 10th, 2018

My name is Anna W. And I must say I love it here at Summerfield. Everybody is so nice to me. Love it Love it Love it. Thank you Thank you Thank you

Thumbnail of user vickib130
1 review
0 helpful votes
August 10th, 2018

I am a 32 year employee of Signature at Summerfield and I love my job. We are not just stakeholders and residents we are family and this is a great place to work and/or to call home.

Thumbnail of user elizabethw75
35 reviews
49 helpful votes
April 19th, 2016

If I could give infinite bad stars, I would. Troubles started three years ago, while they were still known as Masters Health Care. First, while my mother Henrianne Willard was still lucid, my mother was unhappy with her power of attorney and wanted to change it, but the nursing home administrator talked us out of going to the bank, and that Marie Ferran, ombudsman, assured me she'd find an unbiased third party power of attorney. None of this ever happened. Also. A number of items were stolen from her room. When I reported them missing, no one cared. I replaced her phone charger three times. There was a woman constantly moaning in the next bed. Both my social worker and I observed scabs and bruises on my mom's arms and neck. I never received answers as to what happened, and we requested a nurse to come, and we waited 30 minutes for that arm injury explanation and never received it. They allowed my brother to take my mother to an undisclosed home in South Carolina without notifying me she was leaving or where she went. I called them for mom's address, they took down my number and said they would call me. Four hours later I call again, and they rudely cut me off and said they weren't going to tell me where mom is, and to ask my estranged brother! There are so many more negative things I could say... Totally useless, unnecessaily rude, low class, only if you hate your family should you send them here!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Signature HealthCARE?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Signature HealthCARE?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business