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LovelyWholesale
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LovelyWholesaleReviews 1,215

1.9

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LovelyWholesale Reviews Summary

LovelyWholesale has a rating of 1.9 stars from 1,215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LovelyWholesale most frequently mention customer service, tracking number and post office. LovelyWholesale ranks 225th among Wholesale Clothing sites.

service
187
value
187
shipping
193
returns
157
quality
176

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California
1 review
0 helpful votes
Follow Vaishnavi T.
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Review on clothing
November 10, 2020

Although this site takes a long time to deliver items, you still get the products your purchased. But, the quality of the products is not good. In pants, only tall people can wear even the small size. They will also say that returns are allowed but they ARE NOT. They will not let you return anything you bought. All their emails back to me have not been helpful at all. Will not be buying from this website EVER AGAIN

Date of experience: November 10, 2020
Texas
1 review
0 helpful votes
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HORRIBLE
November 9, 2020

DO NOT SHOP WITH THEM... I paid over 200.00 with these people and showed proof it was taken out my account and they still refuse to send my money back or my items... They are rude and very unprofessional I WILL NEVER SHOP with this sorry $#*! company again

Date of experience: November 9, 2020
Missouri
1 review
0 helpful votes
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I order 3 wigs and not one of them are anything like the picture on the website... I gave away money! All Trash... this company is a FRAUD!

Date of experience: November 5, 2020
Tonisha W.
District of Columbia
1 review
0 helpful votes
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More and more
November 5, 2020
Updated review

I love this website and the delivery is not bad The tracking you should be able to get that within a week and once you get your tracking you won't be able to see your information until it's in the USA

Date of experience: November 3, 2020

Pants
October 29, 2020
Previous review

I love these pants so much I even order additional four pair from my friend I love shopping with LovelyWholesale's because the fabric It's fabulous and so far I've been going to them to order mostly everything and I won't stop I will continue shopping with them I just became a VIP customer very excited I just ordered three different orders last week and I just got my tracking number this week so soon as they come I will give you guys some use more reviews from the actual customer that continues to buy multiple products from now.

Date of experience: October 29, 2020
Missouri
2 reviews
0 helpful votes
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Merchandise
November 2, 2020

Some pf the stuff Lovely Wholesale advertise is nice. But when u order it... it doesnt look like what u order! Its very annoying. Then u go thru a lot to send it back. Ive yet to receive a sweatsuit I'd ordered long b4 other merchandise ive already received! I think LW is messy and careless when it comes to sending ur order! Iys been going on 2months and they've yet to send me my merchandise! Ive tried sending an email... but it doesnt go thru. Ive ordered a lot from them... but never ever again!

Date of experience: November 2, 2020
Maryland
1 review
2 helpful votes
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SCAM!
October 29, 2020

I ordered from this company and was sent the item I didn't even purchases. I been dealing with them for over a month telling them they sent me the wrong items. They keep saying send pictures of the items which I did about 10 times. They won't give yoU a return address so you can return the items. I just was a refund or the clothes I ordered and I'm getting the run around for chinese people! DO NOT WAIST YOUR MONEY! ITS A SCAM!

Date of experience: October 29, 2020
Maryland
1 review
1 helpful vote
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Not worth the headache
October 28, 2020

I ordered 117.00 worth outfits. The order has not been updated. You cant talk to a real person, it is coming from china. The status of delivery is not even working. I wish I had looked at reviews before. It is a total rip off. Save yourself the headache and do not order from this place. They dont even have an active customer service. They will never get any of my money again.

Date of experience: October 28, 2020
California
1 review
2 helpful votes
Follow Macylish W.
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So this is my first time ordering from lovely. I ordered in September I made an online order of 20 items... I received a email saying my item was being shipped on the 6th of October. Got a tracking number. A week after I tried to track my order it said no info I check again about 3 days after same thing. On October 20,2020 I received my package. But when I open it, I only received 10 items 10 items was missing... I reached out to lovely still no contact just 1 email that doesn't explain what happen to my missing 10 items or my refund. I reached out 2 more times and still haven't heard from anyone the same email they sent the first I received that same message. I do like the orders I did receive I wanna order more but I'm scared money don't grown on trees I work hard for my money. I just need answers on what happen to my order seems like they answer people on here so maybe I can get a quicker answer.

Date of experience: October 27, 2020
Germany
1 review
0 helpful votes
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Ridiculous
October 27, 2020

I'm missing one Item from my last order hopefully it will be with my next order or return my money for the Item I am missing please because it seems that I can not get anyone to reach out to me about it after it took longer than it supposed to because I paid for 10 to 15 days and it took a month for me to get my package SMH I hope my package this time does not take long again after spending over 200 on this package. I try to give you all businesses but the customer service need to be better than it is. When I reach out to you all through messaging you all would reply back with something that don't even have nothing to do with my? And that drives me crazy. I just hope I get a reply back about my item that was missing and I put in a ticket about this problem. Also I hope my order that I am waiting on do not take a month Please thank you.

Date of experience: October 27, 2020
Pennsylvania
1 review
2 helpful votes
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Never again
October 23, 2020

The customer service sucked... my package took just about two months to arrive. The customer service agent named Janet flat out told me to chill out. I dont play when it comes to my hard earned money... all the material of the items are dead cheap and flimsy not worth the price at all let alone the awful customer service I will never do business here again... I dont recommend this place that all.

Date of experience: October 23, 2020
Texas
2 reviews
0 helpful votes
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THIS COMPANY PROVIDES POOR QUALITY CLOTHES AND DOES NOT GIVE REFUNDS EVEN THOUGH THEY LOST THAT THEY DO ON THEIR SITE! THERE DO NOT RESPOND TO EMAILS, CHAT OR ANYTHING! STAY AWAY FROM THESE SCAMMERS! THEY ARE LITERALLY GIVING PEOPLE CRAP AND KEEPING THE MONEY AND IGNORE ANY REQUESTS FOR REFUNDS AFTER PURCHASE!
ITEMS LOOK LIKE THIS IS WHAT SHE ASKED FOR THIS IS WHAT SHE GOT!

Date of experience: October 20, 2020
Colorado
1 review
1 helpful vote
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Buyer Beware
October 18, 2020

Ordered 4 dresses from this website looked cute in photo but made with very cheap thin material. I could live with that for dresses to wear around the house, but one dress was sent with seams open, wrong size dress in package labeled the right size. Would not send right size, told me to fix the defective dress myself and credit $5 on their site, not back to my card. Took forever to get through to customer service to ask for help and the help was useless. Communications disappear from your account once you open them, so you have no way to follow up. Very disappointed. I would not recommend this site, even though the clothes look really cute.

Date of experience: October 18, 2020
Colorado
1 review
1 helpful vote
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The picture on the website is exactly the body suit my kid wanted for a cosplay thing, and it was supposed to be made in England, for fuller-figured women.

Instead, they sent her a cheap body suit, that didn't look anything like the picture, made in China, for stick figures. It was like squeezing her into full-body Spanx. And the only way I could get the zipper (which was in the back instead of the front) to work was with the help of pliers. And then it was a matter of praying that the seams would hold and she wouldn't pass out.

The first picture is a more accurate picture of what she received. The second and third pictures are what she was supposed to have received. Very different.

+1
Date of experience: October 16, 2020
California
1 review
1 helpful vote
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If I could give them a DON'T EVER ORDER I WOULD this is the absolute worst site I have ever ordered from I mean it's horrible. I am considering taking legal action because I sent almost $1000 and I received 6 items out of 120 items. Customer won't respond or they just keep brushing me off horrible site.

Date of experience: October 15, 2020
Virginia
1 review
0 helpful votes
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Lovelywholesale
October 14, 2020

I placed an order 2 months ago for 1 item a jumpsuit and it never came. I submitted several tickets and inquiries to no avail. I've asked for a refund several times and thier response was to erase my tickets as if it never happened. DO NOT BUY ANYTHING FROM THIS COMPANY LOVELYWHOLESALE.

Date of experience: October 14, 2020
Arizona
1 review
1 helpful vote
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Refuse to give refunds
October 14, 2020

This company will have you jump through hoops to get a refund and still refuse you a refund offered me 6.00 refund on a 50.00 order.

Date of experience: October 14, 2020
Florida
1 review
10 helpful votes
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Full of crap!
October 9, 2020

I thought LovelyWholesale was a good vendor with good clothes until not once was twice I received damaged clothes, I have a boutique, so if I'm paying money, I'm expecting to make money in return. Lovely had sent me damaged clothes twice and basically said screw me. They did not replace them nor did they refund me. I haven't received my whole package, they gave me a bogus tracking number. Now I have to get it refunded through my bank. Horrible vendor DO NOT USE THEM!

Date of experience: October 9, 2020
Nevada
1 review
1 helpful vote
Follow Diemond R.
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I ordered 7 outfits which came to about $160 and also paid extra. Extra I tell you, for faster shipping (which is about 10-15 days) They say they take at least 1-7 days alone to prepare your order (ok, cool) and then that's when shipping starts. Well It's been over 2 months and I still have not recieved anything! Also, Instead of the 1-7 days to prepare my order, it took 11 days and after that they gave me a tracking number which states "shipping label created". After two weeks of being stuck on that, I contacted the mail carrier and lovely wholesale never even gave them them items to ship off yet! Oh and did I forget to mention that the only way you can contact LW is through facebook messenger or email and they dont even respond! Well at least not to me. They're a bad business with horrible customer service! Dont waste your money! I only gave them 1 start because I cant give them a 0.

Date of experience: October 9, 2020
Pennsylvania
1 review
0 helpful votes
Follow Tee K.
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This is not a good wholesale place at all I had a problem with my order and they sent me a mailing address to send my things back and the mailing address wasn't correct. They don't want to give you your money back and I have yet to receive my money back.

Date of experience: October 5, 2020
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Georgia
1 review
3 helpful votes
Follow EVONIE W.
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I had placed an order that took almost a month to come then on top of that I purchased 6 items and only received 4 and out of the 4 item I did get I could only fit 1. Let's just say I purchased a 3xl hooded shirt and it fit my 14 year old that weighs 130lbs. This website is crazy their sizes are wrong and you might not get your whole order, plus the clothes are made cheap

Date of experience: October 2, 2020
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

From the business

We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...


lovelywholesale.com
Founded in 2005
Hong Kong, LONDON, United Kingdom
+403