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LookByFareReviews 2,275

4.0

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that fall in line with our customers' needs and preferences. This means that no matter what sort of a traveler you are, where you're traveling to, or what your travel budget is, you are bound to find the travel products and services that suit your travel requirements. For your next trip, book with us and travel in comfort.


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 4 stars from 2,275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 3rd among Travel Agency sites.

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8,746 reviews
Texas
1 review
2 helpful votes
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I booked my ticket and i got an email with my flight details, when I try to check in on line there was no ticket and u they are telling me that they didn't book that flight even with their email saying it's booked and now I can't visit my love ones, they saying the new ticket they can book me on cost over $2000

Date of experience: May 10, 2022
California
1 review
0 helpful votes
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Greatly appreciated
May 9, 2022

First time traveling on airline going to visit loved ones for grand babies graduation

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Great
June 8, 2022

Wonderful experience working with you guys I will always chose you from this day forward

Date of experience: May 9, 2022
Michigan
1 review
0 helpful votes
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Easy site to navigate
May 8, 2022

My experience was good, although I didn't care for the pop up with the girl saying to call to get a lower price. Made me uncomfortable

Date of experience: May 8, 2022
Japan
1 review
0 helpful votes
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N/a
May 8, 2022

Great I would let someone else know to go on this website

Date of experience: May 8, 2022
Kentucky
2 reviews
0 helpful votes
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Not Very Happy
June 7, 2022
Updated review

Initially, I was not unhappy with the price of my ticket through Look By Fare. However, when I was unable to print my boarding pass, I found out there was an additional fee, that was not included in the cost break down. I called their Customer Service number and the rep explained that there was a fee of $85.30, which was in very small print, on the right side if the total. The second thing that caught me off guard, was that I would be flying back from Charleston SC to Orlando FL, via Chicago and not Nashville, which was the route listed on my return itinerary. If the hidden fee didn't upset me, this surprise change in my return flight, caused me to see red! Overall, my first experience with Look By Fare has not been a very positive one.

Date of experience: May 7, 2022

It was great
May 6, 2022
Previous review

It was great

Date of experience: May 6, 2022
Kentucky
1 review
0 helpful votes
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Leaving soon
May 7, 2022

I give this five stars! Best price I have seen so far. So happy rn:-!:-):-):-):-)

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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I was a bit worried at first
May 7, 2022

I was worried & not happy about my flight at first, because I received a call that my flight price had changed but they made sure I got taken care of.
Thank you lookbyfare for helping me find an affordable flight & for also making it right.

Date of experience: May 7, 2022
Maryland
1 review
1 helpful vote
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Scam, stay away
June 6, 2022

I booked a reservation on Friday night, immediately after confirmation someone called me asking extra 40$ for each ticket because price has changed. I did not believe and called myself when 2nd rep said the same thing but when I threaten to cancel, he talked to supervisor and guaranteed issuing ticket with no fare change.
Next day on Saturday the email comes that they could not issue the ticket and when I called back the next so-called supervisor said that their agent/provider could not secure the price and the are not willing to pay the difference.
Imagine after having confirmation and committing to buy with credit card on Friday, they change their mind on Saturday.
Off course I'm screwed because the price in all agent has gone up because of Challenger day change.
I was better off if the first rep would have NOT promising me that he and evening supervisor WILL issue the eTicket regardless of the fare hike.

Date of experience: May 7, 2022
Arizona
1 review
0 helpful votes
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Not happy
June 5, 2022

Our price increased and they kept saying that our address was wrong with the bank to our card. Would not give us a better explanation.
Not sure our to use e tickets..

Date of experience: May 6, 2022
New York
1 review
0 helpful votes
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Date change
May 6, 2022

It was a very easy transaction and a quick one, and I was very well explained

Date of experience: May 6, 2022
Washington
2 reviews
2 helpful votes
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Disappointed
June 4, 2022

When I browsed flights pop-ups would come up offering a specific price for a flight and I assumed it was the flight I was looking for. Instead I had to call a customer service representative and we offered flights at a much higher price. For example, I wanted to fly from one city to another and could get a ticket for $315 with a total flight time of 11 hours. A pop-up came up offering me a flight for 310 and even though it was a very minor difference I thought why not save a couple bucks. However the flight they were offering me for just five dollars less had a 16 hour layover in one of the cities and a total flight timer for 22 hours plus. Why would I wanna do that? Once I went back to the site and purchased the flight that I wanted, I received a link to my ticket. When I clicked on the link it wanted me to sign in with my name and passcode. When I tried to create the account it would not take my name and there was no option for me to do anything. I called Customer Service on the number on the app and they didn't even seem to know what I was talking about and couldn't help me. The number was for the sales team, and they did not even offer to send me to someone for technical assistance with the site. Just in general very shoddy business practices.

Date of experience: May 5, 2022
California
1 review
0 helpful votes
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It's was alright
June 4, 2022

The experience was alright but expensive for the ticket, I expected it to be around five hundred but it ended up being eight hundred. After talking and complaining they ended up giving me a discount so it ended up at the end to be seven hundred. Other then that everything went well.

Date of experience: May 5, 2022
Florida
1 review
0 helpful votes
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Excellent
May 5, 2022

Pretty good. Excellent atención. Ver y satisficed.

Date of experience: May 5, 2022
Illinois
1 review
0 helpful votes
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On Time Delivery
May 5, 2022

I received confirmation in only a couple days and I'm satisfied with that.

Date of experience: May 5, 2022
Texas
1 review
0 helpful votes
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Good so far
May 5, 2022

Easy to use and in a pinch this was the best thing for me

Date of experience: May 5, 2022
New York
1 review
0 helpful votes
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Easy to navigate
June 3, 2022

I was frustrated with other sites. Most were unnavigable. This was, easy, fast, and offered no problems on my journey.

Date of experience: May 4, 2022
Puerto Rico
1 review
0 helpful votes
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Good to see different prices.
May 4, 2022

Just good. Fast, simple and accurate. It was easy to search, compare and check out.

Date of experience: May 4, 2022
Georgia
1 review
0 helpful votes
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All good
May 3, 2022

My experience was good. At first the guy wanted to charge us an extra $75 for an upgrade. But we told him we weren't doing that & we would go with someone else. He talked to a dippers
Supervisor & we got main cabin seating for the same price as economy. Which economy is what we booked for in the first place online. It wasn't our fault that economy was all sold out, they should update their online sales more often

Date of experience: May 3, 2022
Georgia
1 review
0 helpful votes
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Great
May 2, 2022

The best service ever would definitely tell everyone I know to use look by fare

Date of experience: May 2, 2022