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From the business
Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.
Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...
LookByFare Reviews Summary
LookByFare has a rating of 4 stars from 2,275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 3rd among Travel Agency sites.
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It was decently easy to do. Didn't really have too hard a time understanding the way the website was run. Only problem I had was I was offered a reduced price and when I called they said that the price they had was much higher then the 180 offered to me in the promo.
Easy to use platform. Suggestions to lower flight costs were really helpful. Easy to see what baggage is included. Clearly informs additional benefits and the costs before finalizing the order. No surprises with added fees.
Quick and easy, made my reservation without any hassle.
It was ok they tried to raise the price but they fixed it.
I was surprised to receive a call changing my plan and adding some other items and add some money. Have never had this experience when booking online. The guy was excellent but an extreme different experience
I received my confirmation and haven't checked with the airline to see if all seats are reserved etc. your company operates very different
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The service was really good and had some good deals
I like the customer service availability as soon as I call less 1 second someone take care of me
Good experience using the site and getting the information
My experience with Look by Fare was easy to navigate around the website and it didn't take all too long to find a flight that fit what I was looking for.
It's been excellent for know it gave different options at certain days I was interested and had different times to depart on the state I want to visit.
It was really good. The customer care representative treated me with respect when I was seeking knowledge pertaining to my flight.
After a challenging start to booking a flight, customer service immediately reached out to me. They efficiently handled my issue and my flight is booked. The customer service provided by Nigel and the amazing Meir has made this a successful process and experience! Thanks
Experience is good but very disappointed I have to pay seat fare considering price of tickets.
On line experience was fine. Phone call a few minutes later trying to extract additional money was uncalled for.
There were a couple miscommunications but the customer service was very helpful and took care of everything. I was new to the site so it was different to me. The original fare was no longer available, but they called immediately to update fare and price. Took less than a day to get confirmation of ticket. Customer service helped smooth everything out. Would use again as long as it all works out well at airport with tickets.
Took no time to find a flight at a very affordable price
Excellent service and very reliable service I will dot again for my next trips.
I was very satisfied with this site. I found it to be the most complete search comparison.
The whole process was extremely easy and very user-friendly, took less than five minutes to book my flight and I was on my way doing other things.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Freddie,
Thank you for your review and detailed feedback.
We're very sorry to hear about your recent experience, as it certainly does not meet the quality of service we strive to deliver to our valued customers. Your feedback is highly appreciated, and we would like to assure you that we will investigate it and, from your experience with us, understand how and where we can improve.
Regards,
Lookbyfare.com