From the business
Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.
Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...
LookByFare Reviews Summary
LookByFare has a rating of 4 stars from 2,275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 3rd among Travel Agency sites.
Instant Feedback
Very easy to process; I wanted to change my return date though; and i did not receive a response
After booking flights, which were a month out, one ticket was available when I had booked two. Look by fare was able to accommodate my tickets by waiving the 75 dollar fee that I would have had to pay and was able to book both tickets without an additional charge. Thank you Look by Fare for really taking the time and patience of accommodating my family and I.
I had no problems with how the website is setup, very clear and easy to use
Easy and fast. I was able to navigate the site easily and conveniently.
Unusual way of conducting business, made me think it was a scam but happy to say I received my e tickets!
Easy to find flights and many options available! Will purchase here again
It was confusing only because it was my first time booking
Easy and simple, consistent showing great features
Fast accurate. Easy to use. Will definitely use again.
After dealing with customer service in detail I realize I was wrong and I gave an unfair review the company did there job and it was a misunderstanding on my part. I will continue to use them
I am very happy with this site. I am retired and a very fixed income. So thank you and God Bless
Fast, easy and found pretty good prices on round flight seats
Thanks for making it easier thank you for making it easy once's again
It was very fast and easy to use. I loved it. I planned two different vacations all within twenty minutes.
This was a fairly easy process. Thank you secure site for payment.
I find it quite stressful, after clicking the "Buy Ticket" button, to scroll down the list of add-ons trying to figure out which one(s) are really needed in the event that things don't go as planned...! I imagine it would be less so if I were made of money... I just have to cross my fingers and hope for the best.
Update: After reading my review, a representative from Lookbyfare called to help me understand how the various add-ons work. I really appreciate his time and patience in demystifying this process. I now feel seen, heard and cared for. In the future, I think I will be able to navigate this process with much more ease. I can now honestly say that I would recommend Lookbyfare for online booking.
Booking my flight was fairly simple. I did not need any help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Maryann,
Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met. We are looking into this issue and will do everything within our means to resolve this soon.
We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact numbers provided but landed on voicemail. We have left you detailed voice messages that you may refer to and contact us.
We intend to get your queries resolved at the earliest and have a positive feedback from you. Hence, we request you to contact our customer support line@ +1 (248) 274 7239 or write to us at care@lookbyfare.com anytime.
Regards,
Lookbyfare.com