I was so excited that I had finally found the color combo I was looking for so I placed my order. Shortly afterwards I received an email stating I would be refunded, with absolutely no explanation as to why. I was refunded and I respect that but I would have more respect if they would've at least provided an explanation of some sort.
I've been purchasing golf apparel from L. O. F. T. since the company started up. I've always been pleased. This week's purchase of two tee shirts was no exception. The shirts arrived quickly and were just as advertised These tee shirts are very comfortable and I enjoy wearing them throughout the summer. The communications from the company kept me informed of the shipment status. Very happy to business with L. O. F. T. Golf.
Ordered 3 new polos during a promo deal they had going. Could not pass up the price, esp since they are my favorite golf shirts I own. I got an email from John the owner thanking me for my repeat business a day later. Also got n email informing me they were out of 1 of the polos in the color I ordered and said they would wait to hear from me on which option I wanted I wanted to take that they offered me before shipping out. Its always been a pleasure doing business with LOFT golf, and I look forward to doing more business with them in the future.
The site was well organized and easy to maneuver.
I had an question regarding the sizes and whether or not I was allowed to exchange shirts for different sizes should they not fit. John responded back promptly and gave me an explanation on the sizing and a recommendation. He was extremely helpful and made sure to answer any questions I had.
After my first order, he emailed again to thank me for the purchase and to again offer any information should I have questions.
My order was delivered in two days - the shirts fit exactly as described - I usually wear an XL for all brands but John recommended the L instead since they are 2" longer in the back and run 'true size'.
Overall, I wish I could give 6 stars. The product and customer service was astounding. I will undoubtedly purchase more shirts from LOFT and recommend them to friends.
Purchased golf shirt with logo. Shirt came without the Logo. I contacted them. I was informed that the logo is no longer offered. In response the purchase price was refunded to me. I will buy from LOFT golf in the future. I still love that LOGO!
Good luck finding a better product or people. I'm overly abusive to my clothes and my L. O. F. T. Golf shirts and hoodie sweatshirt take it like a champ on a daily basis. And they still look good and feel even better. Proud to be a friend and customer.
I was searching for a golf top that would match a coral skort. I think the one I purchased at L. O. F. T is perfect
But it hasn't arrived yet. I think that customer service is very helpful, and I appreciated the quick response.
Every time I have ordered shirts from L. O. F. T., the service has been outstanding from my first order... to the last... even when I had some embroidery done a few shirts it was done in a much shorter time frame than I expected. I live on the west coast and have received orders within 3 business days... once... ordered on Friday and received on Monday... that is service! John is a great guy... even though I wish he would expand the line to Bicycle Shirts as well...
This is my 4th or 5th order from LOFT Golf. Every one has progressively gotten better. The quality of the product is always improving and the service is always the best. I'll continue to be a customer for years to come.
I love these golf shirts! Comfortable and stylish. Love the length of the tops!
I have several of these sleeveless shirts and always enjoy wearing them.
Caught a great sale, free shipping, which was very fast. Shirt is awesome, fantastic company to deal with! Will definately be ordering from them again.
I have 6 shirts in my wardrobe, most comfortable for 100 to 115 degree heat here in AZ. I wear them everywhere on and off the Coarse. Thanks, L. O. F. T.
Always have great service form John, clarifies orders when necessary, any special printing always looks good, shirts are always first quality. Wish he had some more stuff to sell!
Have not received the product, but the exchange rate and shipping cost will likely deter me from making another purchase.
Great fit. Love the sun protection. Really appreciated the quick delivery and customer service was awesome
This company provides personal and efficient service - excellent products and delivered on time - wonderful team!
When I ordered a shirt that was not in stock, loft responded immediately,
Apologized and gave me a discount. The shirts are great quality, and I love the company.
Bought 3 golf shirts that were on sale... Great price and received them within 3 days... Great service. Thanks
Everything about my ordering, paying, and receiving my shipment happened quick and easy. Great looking shirts.
Overview
L.O.F.T. GOLF has a rating of 3.3 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with L.O.F.T. GOLF most frequently mention and great service. L.O.F.T. GOLF ranks 168th among Sporting Goods sites.
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- South Windsor, CT, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members