Loaded (formerly CDKeys)Reviews 680

Awful, sold a game that didn't work, wouldn't refund, referred me to the manufacturer who referred me back to the company that sold it :( Took 3 days each time for CJS to respond to a new email and all their responses were 1 sentence, completely ridiculous company. Pay a little more and get someone you can trust. CJS is appalling.

Website was difficult to use once paid for, getting autokeys to work, getting the key collected were just a hassle one after the other. Avoid avoid avoid.

Ordered a key for Dead by Daylight with some DLC add-ons, received a key that only unlocked the original game. 5 days so far and no help.

Customer service gave the 'your case is a priority' response 4 days ago and even their Twitter has said they've forwarded my info. I've had to put in a Paypal dispute which can take a whole month to resolve.

If you want a game for cheap and are willing to risk not being able to play it, or having to spend time chasing them if things go wrong then go for it but for the sake of a few quid, after my experience I am steering clear of them.

I've saved about 150 USD buying keys from CDKeys.com on a few games that I have been wanting to buy on steam but were always costly or limited sales that only gave up to 10 to 30% off. The only real letdown is their badge system and affiliate program and linked accounts go hand and hand so actually getting all badges is hard they review all affiliate applications and can just deny you even if you needed it to get the badge. Also, their links to outside accounts like steam, uplay, origin, and youtube are broken and need to be fixed.

Purchased an XBox Gold Membership code and they gave me a code from a different region. When reported the issue they asked me to contact XBox support. Obviously, they were unable to help since they didn't sell the code. When contacted them back they said they can't help me because more than 7 days had passed. They basically took my money and gave me a code I can't use and then refused to provide any kind of service.

I placed an order for a PSN card for my nephew for his birthday present who lives in USA, the amount was taken from my bank account, but I received nothing under the pretext that only people who live in USA who are entitled to place the order.
I tried to contact support for the refund, but no reaction from them.

Their customer service told me a game was cross platform. After purchasing I found that it wasn't and now they won't refund me. AVOID!

I did not receive the code for what I paid. I paid for V-BUCKS and I received some skin, but did not know that until I redeem the code. After that their support does not answer me for 10 days after providing all requested information.

Bought a copy of Battlefield 5 for Origin, tried to redeem the code and got informed it had already been redeemed.

CD Keys informed me that the code was valid and un used, got in contact with Origin and told me the code had been redeemed on a different account that wasn't mine.

Have tried to contact CD Keys customer support again and are now ignoring my emails. DO NOT PURCHASE FROM THIS SITE!

C

2nd year that I've ordered ps plus, yearly membership through CD keys. Always instant access to numbers, directions on how to use. Can't beat their prices, cheapest on the internet. Safe & secure account. & I love how they've updated their website.

I've made quite a few purchases from CDKeys and all have gone smoothly. The last one was a key that I couldn't activate in my region so I requested a refund. Roger responded almost immediately and said my request was under review and would update me on the status, usually takes 7 days. 2 days later Roger reached out to let me know my refund was granted. Doesn't get much better than that

Shambles of customer service. Ordered code for £10 for sons Fortnite and when it was inputted was immediately told it had expired. CDkeys have had 3 weeks now to fix it and refund but still haven't. They've now asked me 3 times to take a photo of the error code which I've done and I'm still waiting. Dreadful. A once loyal customer will not be back

I purchased a game key in late November as a gift for a family member. Went to redeem the game but some thief had already redeemed the code in early December and let me stress it was not me! CDKEYS told me to contact Microsoft Xbox who confirmed that somebody had redeemed the game in early December. I go back to CDKEYS with this evidence, but they want nothing to do with reimbursing me my money or even being decent enough to give me a new key. I am well angry with CDKEYS and would not recommend you go anywhere near them if you buy a game and its stolen by a hacker in Russia for example and CDKEYS tell you to get lost. CDKEYS ARE A JOKE! Also the customer service is useless.

I bought an expansion pack for my son. It was fake and did not work. They told me it was fine. It has been a horrid day, my son is very down losing his pocket money. Avoid. Stolen money and poor customer service.

Bought a PS Now subscription. They said it was legit and was valid the day I purchased it. It was not, it was already used 2months in advanced (confirmed by PlayStation support themselves). Customer service was non existent and unhelpful, claiming it would take 3 days to respond with resolution... Still no response or resolution after 8 days.
Avoid this site!

Dodgy scam site... Be warned! Sold me a used code for steam and then lied about checking it... Stay clear!

I've had nothing but issues with this website.
I purchased FIFA points, £71.99 worth. They have not went onto my account, all proof of that has been sent through to them. They do not care a jot.
They also have a "promotion" for Cdkoins that build up like clubcard points. Biggest difference between the two though is you can actually spend your clubcard points.

In summary, they dont give you the productions you buy and when you complain they tell you there is nothing they can do and their promotions are fake.

Stay away at any cost!

I ordered a key that specificly said worldwide, got it right away, entered it and got an error message. That was on a monday. Today is monday again and this whole past week I have been writing with customer service (wrote with two different „persons") but nothing!

This morning I received another message that seriously had the exact same wording as another one from a few days back.

Microsoft ensured me that the key wont work due to its regional restrictions. CDKeys told me the key had been redeemed!

Now they just keep telling me that and that I therefore wont get a refund.

That was a real annoying experience which I hope others will avoid!