Loaded (formerly CDKeys)Reviews 680

False advertising. Advertising the game `The MEDIUM' as being available for both the XBOX ONE and SERIES X, and still continuing to do so, when Microsoft have confirmed to me that is not the case. This company took my money, did not deliver what they advertised, and refused to give me a refund
Save your money, and deal with another company that has some morality about them..

I was sold a world-wide copy of RE7 gold edition. When I submitted a complaint that code gives an error for wrong country code, they asked for screen shots. Then they never replied when proof was given that their code was bogus. Forced me to use PayPal dispute to reclaim my money.
Site has low prices, but use caution and always use a form of payment that can reclaim your money if they rip you off.

I purchased a key for Star Wars squadron, Move forward a month and the game has been removed from my EA games list. When looking through my CDKeys purchase list the game has also been removed to cover up the fact that they purchased the keys illegally and fraudulently sold them.

I bought a game key for a title that's really glitchy/performs terribly. I did my due diligence - made sure everything was updated, double-checked settings, contacted the game creator's customer support, and even did a full reinstall. The game just works like crap when using multiple monitors, which was certainly something I couldn't have guessed would be the case prior to purchase/install (it's 2022 why would a game not work with multiple displays?!). Instead of CDKeys issuing a refund or store credit for the broken product so I could buy a game from them that actually works, they basically just said, "tough luck." You can't know its a broken, glitchy game until you install and, once you do, you're screwed - they keep your money & walk away. I essentially got punished for making an effort/spending my own time to get a defective game working. They're just in it for a quick buck. They don't care if they're selling you poo and, when they do, there's no service whatsoever. Don't buy from them. Get it somewhere that stands behind what they sell.

They don't ever answer the phone if you decide to say hey pay pal i got a problem they are just as bad, they are not only in the gray area of gaming they are down right useless thieves that went from the telephone scamming old ladies to the internet giving their own ratings for those that wont fight them;-) sorry cdscammers aka cdkeys not this time I have 1.5 million followers and friends even in your country that are more than willing to tear that 1 telephone pole you have in the center of town down, not that I will tell them to but they act on their own;-) you know us army Men! We stick together! We don't stop, we don't forgive, and we don't forget! I agree to no terms on any site if this is posted, if you post it it is your problem not mine!

My first time buying from cdkeys.com BIG MISTAKE. Thank God it was only 21 dollars. The cd key was redeemed already and when I contacted cdkeys.com they sent one response asking what the problem is and then they completely ignored me. LOL. I've checked and a lot of the people who buy from them get scammed and loose there money. DO NOT BUY! g2a.com is the way to go even if it's a little more at least you can buy knowing you'll get the product and not give your money away for nothing. I am an honest hardworking father of three. I'm not rich but I try to give my kids everything I can and I don't buy myself things as often as I would like. So too lose money to a company that advertises on youtube how they are so honest and good and affordable makes me feel very upset and disappointed. Customer service has gone out the window now and so many people are just out to make a quick buck. If you run an honest business you'll get soooo many more customers. Thanks for reading!

No refund after viewing the digital code I switched my Xbox settings to the UK to put in a UK code and the code wouldn't go through. Just use eneba cheaper and it actually gives you the code

Purchased online code was told it was for game system after purchase was told only for pc refused to give a refund contacted PayPal they refused refund because the company lied tried to login on my account to be told i was banned by cdkeys from accessing any of my account information this company is a scam would not recommend anybody do business unless you want to lose money

On the 1st of December I made a purchase on the CDKeys.com website for £100.00 for the Fortnite Bomber Skin for the PS4 I did exactly what there instructions told me to redeem the skin, the package was shown I then pressed redeem and a error message was shown stating that the code had expired, I then tried to contact CDKeys.com via telephone but there phone is always buys so I emailed there customer services team they asked for screen shots and a few other things in witch I gave them there next email was to say they are looking in to this and it will take 72 hours that was over two weeks ago! When I I email them it's the same response stating they are looking in to it and will get back in contact with me. There code did not work all I'm asking for is a code that does work or a refund I've sent them everything they have asked for and this is how I'm treted and further more I can't even log in to there website no more as it shows "The owner of this website cdkeys.com has banned you temporarily from accessing this website" to me they have done this so I can't leave a review on the Bomber Skin pack as its clearly a scam! Do not purchase anything for there website as your code will not work and there customer service team will say the same thing to you all the time that they are looking in to it!

It wasn't possible to activate the game with the key purchased from CDKeys via STEAM. Because an error message said that the game is already installed. That was of course not true at all. There was a 2021 game version installed, the key purchased was for an older 2019 full version.
The support wanted screen shots of my STEAM library and the error message which I have sent. After that I was put off again and again and finally there was no more reaction.

The worst experience in my life ordered with the promise of instant delivery it took them more than a day just to get back to me and tell me to wait for more, DO NOT BUY FROM THEM

Well they're pretty shady. If you have issues and they sent you the wrong key or that isn't working, act through Paypal.

Not only, but on there, they will even use automessages. Talk about laziness and scam attempts.

Always take screenshots of what you're buying, what you're receiving, the price you paid and all the stuff needed.

Terrible support. Never again.

Bought today FIFA 22. The code cannot be redeemed (was already redeemed weeks ago).
Last hope: get my money back.

Be careful!

Hi everyone, I will say I used to have faith in CDKeys however my last transaction which was paid resulted in me receiving no key from them. I reached out to customer service which is now handled by another firm.
I received no response from anyone. However I did get an email asking about how my service experience was.
Won't purchase from them again. Save your money and time and shop elsewhere.

In the past it was reliable shop, but my last order was terrible. The key for yearly EA play was already used by someone else, after 2 weeks they sent me another code, also already used. Communication with them is difficult, they respond on email once per week and I didn't get any resolution. Looks like nowadays this shop is scam, avoid it and buy somewhere else..

I've been using CDKeys for years and everything was fine until it wasn't.
I purchased a £35 PSN store code from them, and the code they sent me had already been redeemed.
I emailed them and they said they would look into it and get back to me but never did. Every time I followed up to ask what was happening they said they were still looking into it.
This went on for three whole weeks.
At this point I lost patience and opened a PayPal claim.
Frustratingly, as there was no proof of who redeemed the code, PayPal sided with them.
Now I have lost £30.50 and have no code, and CDKeys could not care less. The most unhelpful customer service I have ever received.
I urge people not to use them, you may have had a good experience with them before but believe me, if something goes wrong they will pretend they are not at fault and do absolutely nothing about it.
They have lost a formerly loyal customer for good.

Ordered a game off cdkeys and it went through. I got an email confirming the payment and then another email saying they cant give me a reason on why I couldn't get the game. The payment luckily came back but If you buy something off this, there is a good chance you will be scammed. They don't tell you why you can't get the game in their very small detail email. Going to stick with steam and origin and I don't trust any website with payment.

Took my money than claimed they had a system error. Instead of sending me a key they claimed they could only give me a partial refund. After multiple messages told me the full refund will be processed and will be back in my bank within 5 days. 7 days later had to contact my bank to retrieve the funds.