The service I had even thoughthe company is not in my country was exceptional Although I felt the postage a little steep but as. Yet I have not received the package but it is not the company's fault. So far they are good!.
I really loved how much the item that I bought was very good and quite useful to bein my possession. To put quite forward, I love it so much that I recommend for other people to buy this product and use it to it's proper use.
I have had a long-term need for supplies for my mother and LLMedico has fulfilled my every request. With discounts, "LLBucks", and Free Shipping, they have made my purchases affordable. Alex and Heather respond by phone/email quickly and work with me in adjusting recurring orders. Orders are processed and delivered quickly. Truly a pleasure working with them.
As usual LL Medico comes up with the goods. Transactions are easy and using PayPal simplifies the process and provides simple security. As long as you continue to offer deals on Gary cloth pads using PayPal, I'll continue to patronize you.
We are so happy to hear you are satisfied with the experiences you have had with our company! We love to hear wonderful reviews not only about the products we sell but about our company as a whole. Thank you so much for shopping with us, Stephen! -Heather Jensen
I had a wonderful experience with this company from start to finish. The products were delivered in expected time and my online experience was very pleasant.
Package arrived torn open. LL Medico responded that this just happens sometimes when companies ship items. They asked if I wanted a replacement item. I said yes, but they never sent one.
Hello Claudia,
We are very sorry for this mistake. It was quite honestly just an oversight on our end. We had every intention of sending you out a new package. It is being taken care of and you should receive your package in a couple of days. Thank you for bringing this to our attention and we are very sorry for this mistake. Thank you, Alex and Heather Jensen.
Great product. Cloth diapers work best for night time incontinence.
A bit pricey, but worth it in the long run for comfort.
Very pleased with the experience that I Received from ll medico and will continue to order from them...
The diapers never leaked when soaked
I liked the way they were mailed to me
Some day my family would love to be diaper testers for your company in the future
Made certain that my order was for 'pull-ups'. Even talked to a Rep about this. Lo and Behold, for the 2nd time I get a box full of 'tape ons'. The products are great, BUT, with the disability that my ex-wife has, 'tabs, or tape-ups' just will not work. I'll try ONE MORE TIME, AND IF THE ORDER ISN'T RIGHT, THERE WILL BE NO FURTHER ORDERS PLACED..
I am deeply sorry for this. I will check with our warehouse manager to see how this happened and make sure to rectify it for you. Please accept our apologies. - Alex
I ordered some products and got them in a very timely manner. They also just happened to be running a 20% off sale. In view of this I ordered more than I would have otherwise. Thank you!
The service was very fast and efficient. We are very pleased with the Gary Pull up Plastic Pants. They offer an added level of protection, which to me means added peace of mind.
Amazing customer service and support, always friendly people! Fast shipping and delivery. Reliable web site. Thanks/
Excellent, goods arrived today, (May 2), in New Zealand. The parcel was very discreet, no hint what the contents were or who the sender was. Well done.
Ordered size large for my mother the underwear that came said size large but were huge. And I cannot return them. What a waste of time and money. How ridiculus!
Hello Joy. Thank you for your review. We are very sorry that the plastic pants did not work out for you. It is stated in our return policy that any opened items can not be returned due to the sensitive nature of our products. You'll find the same policy across most of our competitors. It is also noted on the product page that "These plastic incontinence pants have extra volume since they are designed to be a waterproof cover for cloth or disposable diapers." along the dimensions of the product (size chart). I apologize again and if you have any other questions, please feel free to email or call us. - Alex & Heather Jensen, Owners/Operators, LLMedico.com
Incomplete. Still in process. Not done yet. One order entered and waiting on receipt of more info from LLM to enter another order.
Ron Michalski 14 June 17
Hi Ron. We are very sorry that the ordering process has taken a little longer then usual. With special patterns there is a lot more work and communication with Gary that needs to happen which makes this process a little longer. We are sorry that it has taken a little longer but we just want to ensure you are getting exactly what you want. Thank you for your patience and understanding. - Alex & Heather
The product that I ordered arrived quickly. Very high quality, but seems to run small. I may need to exchange them for a larger size. I hope exchanges will run as well as the initial purchase!
The Gary pants are very comfortable and secure. I never worry about them leaking even when I sleep in them all night.
Love the variety of colors so I can match them with my babydoll nighties ;)
Thank you so much for the wonderful review, Norman! We greatly appreciate your feedback of the product you purchased! Thank you so much for shopping with us! -Heather Jensen
Very satisfied. Material very soft and pliable over my night time nappy. Leg are wide, stopping leaks and not cutting. Very comfortable. Will buy again.
Thank you for the wonderful review, Duncan! We are so happy to hear that the product you purchased has worked out so well for you! -Heather Jensen
High quality product but not easy to order. Internal ordering process adds time to the order and hopefully the third party manufacturer is not in a backlog situation.
Thank you for your review. As stated on the product page, all mattress covers are special order items and take about 4 weeks to receive from the manufacturer. We apologize for the wait and hope you enjoy the product. Thank you. - Alex
Answer: Hello Rickie, The one pair that we carry that are pull on with the plastic backing are the Wellness absorbent underwear. I will link them below for you so you can take a look. As for the colored disposables there are not too many and there are none with the plastic backing in a pull up. If you are interested in cloth diapers we do have quite a few on clearance that have patterns on them or come in color. The sizing will be limited because they are clearance items but we can always place special orders too! Please feel free to give us a call at 855 422 4556 or email us at sales@llmedico.com if you have any more questions. Thank you and have a wonderful day! Wellness Absorbent Underwear https://www.llmedico.com/product/255/wellness-absorbent-underwear/ Kindest Regards, Alex and Heather Jensen
Answer: Hi David. Unfortunately this is how much USPS costs to ship a package internationally.
Answer: Hello Denise, We would be more then happy to help! Please either email us at sales@llmedico.com and I will be able to send you a ton of links to what may work for you. Or if you would like to give us a call I would be able to help you pick out what may work best. Our phone number is (855) 422 4556. Thank you for your question and we look forward to speaking with you! -Heather and Alex Jensen
Answer: Hello Robert, we'd be happy to help. Please give us a call at 855-422-4556 or email us at sales@llmedico.com. Thanks!
LL Medico has a rating of 4.7 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LL Medico most frequently mention customer service, plastic pants and quality products. LL Medico ranks 3rd among Medical Supply Store sites.
Thank you so much for the wonderful review, Paul. We greatly appreciate your kind words. We truly strive to provide the best service we possibly can. Thank you for your continued support. -Heather Jensen