website thubmnail of LL Medico

LL Medico

How would you rate LL Medico?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Send Message
Share Review
Report Review

Excellent communication and advice
May 27, 2017

The service I had even thoughthe company is not in my country was exceptional Although I felt the postage a little steep but as. Yet I have not received the package but it is not the company's fault. So far they are good!.

Date of experience: May 27, 2017
Florida
1 review
2 helpful votes
Follow Alexander Y.
Unfollow Alexander Y.
Send Message
Share Review
Report Review

Loved the Bought Product
March 3, 2019

I really loved how much the item that I bought was very good and quite useful to bein my possession. To put quite forward, I love it so much that I recommend for other people to buy this product and use it to it's proper use.

Date of experience: March 1, 2019
Delaware
1 review
3 helpful votes
Follow Paul U.
Unfollow Paul U.
Send Message
Share Review
Report Review

Responsive, reliable, affordable
February 2, 2019

I have had a long-term need for supplies for my mother and LLMedico has fulfilled my every request. With discounts, "LLBucks", and Free Shipping, they have made my purchases affordable. Alex and Heather respond by phone/email quickly and work with me in adjusting recurring orders. Orders are processed and delivered quickly. Truly a pleasure working with them.

Date of experience: February 1, 2019
Alex J. LL Medico Rep
over a year old

Thank you so much for the wonderful review, Paul. We greatly appreciate your kind words. We truly strive to provide the best service we possibly can. Thank you for your continued support. -Heather Jensen

GB
1 review
1 helpful vote
Follow Stephen U.
Unfollow Stephen U.
Send Message
Share Review
Report Review

Typical
January 8, 2019

As usual LL Medico comes up with the goods. Transactions are easy and using PayPal simplifies the process and provides simple security. As long as you continue to offer deals on Gary cloth pads using PayPal, I'll continue to patronize you.

Date of experience: January 7, 2019
Alex J. LL Medico Rep
over a year old

We are so happy to hear you are satisfied with the experiences you have had with our company! We love to hear wonderful reviews not only about the products we sell but about our company as a whole. Thank you so much for shopping with us, Stephen! -Heather Jensen

North Carolina
1 review
0 helpful votes
Follow ALEXANDER N.
Unfollow ALEXANDER N.
Send Message
Share Review
Report Review

Exceptional service
June 21, 2017

I had a wonderful experience with this company from start to finish. The products were delivered in expected time and my online experience was very pleasant.

Date of experience: June 20, 2017
Illinois
1 review
0 helpful votes
Follow Claudia S.
Unfollow Claudia S.
Send Message
Share Review
Report Review

LL Medico review
April 5, 2018

Package arrived torn open. LL Medico responded that this just happens sometimes when companies ship items. They asked if I wanted a replacement item. I said yes, but they never sent one.

Date of experience: April 5, 2018
Alex J. LL Medico Rep
over a year old

Hello Claudia,
We are very sorry for this mistake. It was quite honestly just an oversight on our end. We had every intention of sending you out a new package. It is being taken care of and you should receive your package in a couple of days. Thank you for bringing this to our attention and we are very sorry for this mistake. Thank you, Alex and Heather Jensen.

Maine
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Send Message
Share Review
Report Review

Night time diapers.
September 4, 2019

Great product. Cloth diapers work best for night time incontinence.
A bit pricey, but worth it in the long run for comfort.

Date of experience: September 4, 2019
Idaho
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Send Message
Share Review
Report Review

Great product
July 6, 2019

Very pleased with the experience that I Received from ll medico and will continue to order from them...

Date of experience: July 6, 2019
New York
1 review
0 helpful votes
Follow Stanley W.
Unfollow Stanley W.
Send Message
Share Review
Report Review

Service was great and they got here fast
September 1, 2017

The diapers never leaked when soaked
I liked the way they were mailed to me
Some day my family would love to be diaper testers for your company in the future

Date of experience: September 1, 2017
Texas
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Send Message
Share Review
Report Review

Not what I ordered
September 6, 2017

Made certain that my order was for 'pull-ups'. Even talked to a Rep about this. Lo and Behold, for the 2nd time I get a box full of 'tape ons'. The products are great, BUT, with the disability that my ex-wife has, 'tabs, or tape-ups' just will not work. I'll try ONE MORE TIME, AND IF THE ORDER ISN'T RIGHT, THERE WILL BE NO FURTHER ORDERS PLACED..

Date of experience: September 6, 2017
Alex J. LL Medico Rep
over a year old

I am deeply sorry for this. I will check with our warehouse manager to see how this happened and make sure to rectify it for you. Please accept our apologies. - Alex

Michigan
1 review
0 helpful votes
Follow Gary S.
Unfollow Gary S.
Send Message
Share Review
Report Review

Good service
May 23, 2017

I ordered some products and got them in a very timely manner. They also just happened to be running a 20% off sale. In view of this I ordered more than I would have otherwise. Thank you!

Date of experience: May 23, 2017
South Carolina
1 review
0 helpful votes
Follow Louise L.
Unfollow Louise L.
Send Message
Share Review
Report Review

Excellent product
March 2, 2018

The service was very fast and efficient. We are very pleased with the Gary Pull up Plastic Pants. They offer an added level of protection, which to me means added peace of mind.

Date of experience: March 1, 2018
Texas
2 reviews
1 helpful vote
Follow IVAN O.
Unfollow IVAN O.
Send Message
Share Review
Report Review

Great place to buy with confidence!
April 2, 2019

Amazing customer service and support, always friendly people! Fast shipping and delivery. Reliable web site. Thanks/

Date of experience: April 2, 2019
New Zealand
1 review
0 helpful votes
Follow Roger L.
Unfollow Roger L.
Send Message
Share Review
Report Review

Purchase
May 2, 2017

Excellent, goods arrived today, (May 2), in New Zealand. The parcel was very discreet, no hint what the contents were or who the sender was. Well done.

Date of experience: May 2, 2017
Pennsylvania
1 review
0 helpful votes
Follow Joy F.
Unfollow Joy F.
Send Message
Share Review
Report Review

Ordered plastic underwear
May 8, 2017

Ordered size large for my mother the underwear that came said size large but were huge. And I cannot return them. What a waste of time and money. How ridiculus!

Date of experience: May 8, 2017
Alex J. LL Medico Rep
over a year old

Hello Joy. Thank you for your review. We are very sorry that the plastic pants did not work out for you. It is stated in our return policy that any opened items can not be returned due to the sensitive nature of our products. You'll find the same policy across most of our competitors. It is also noted on the product page that "These plastic incontinence pants have extra volume since they are designed to be a waterproof cover for cloth or disposable diapers." along the dimensions of the product (size chart). I apologize again and if you have any other questions, please feel free to email or call us. - Alex & Heather Jensen, Owners/Operators, LLMedico.com

Wisconsin
1 review
0 helpful votes
Follow Ron M.
Unfollow Ron M.
Send Message
Share Review
Report Review

Order in Process and Pending Order
June 15, 2017

Incomplete. Still in process. Not done yet. One order entered and waiting on receipt of more info from LLM to enter another order.

Ron Michalski 14 June 17

Date of experience: June 14, 2017
Alex J. LL Medico Rep
over a year old

Hi Ron. We are very sorry that the ordering process has taken a little longer then usual. With special patterns there is a lot more work and communication with Gary that needs to happen which makes this process a little longer. We are sorry that it has taken a little longer but we just want to ensure you are getting exactly what you want. Thank you for your patience and understanding. - Alex & Heather

Pennsylvania
2 reviews
0 helpful votes
Follow Dorothy J.
Unfollow Dorothy J.
Send Message
Share Review
Report Review

Good product!
March 12, 2017

The product that I ordered arrived quickly. Very high quality, but seems to run small. I may need to exchange them for a larger size. I hope exchanges will run as well as the initial purchase!

Date of experience: March 12, 2017
West Virginia
1 review
3 helpful votes
Follow Norman D.
Unfollow Norman D.
Send Message
Share Review
Report Review

Love my Gary pull on plastic pants
January 1, 2019

The Gary pants are very comfortable and secure. I never worry about them leaking even when I sleep in them all night.
Love the variety of colors so I can match them with my babydoll nighties ;)

Date of experience: January 1, 2019
Alex J. LL Medico Rep
over a year old

Thank you so much for the wonderful review, Norman! We greatly appreciate your feedback of the product you purchased! Thank you so much for shopping with us! -Heather Jensen

France
1 review
1 helpful vote
Follow Duncan Z.
Unfollow Duncan Z.
Send Message
Share Review
Report Review

Gary pul on PUL nappy covers
January 9, 2019

Very satisfied. Material very soft and pliable over my night time nappy. Leg are wide, stopping leaks and not cutting. Very comfortable. Will buy again.

Date of experience: January 7, 2019
Alex J. LL Medico Rep
over a year old

Thank you for the wonderful review, Duncan! We are so happy to hear that the product you purchased has worked out so well for you! -Heather Jensen

New Jersey
1 review
0 helpful votes
Follow Arlene W.
Unfollow Arlene W.
Send Message
Share Review
Report Review

Mattress cover order
March 1, 2018

High quality product but not easy to order. Internal ordering process adds time to the order and hopefully the third party manufacturer is not in a backlog situation.

Date of experience: March 1, 2018
Alex J. LL Medico Rep
over a year old

Thank you for your review. As stated on the product page, all mattress covers are special order items and take about 4 weeks to receive from the manufacturer. We apologize for the wait and hope you enjoy the product. Thank you. - Alex

Overview

LL Medico has a rating of 4.7 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LL Medico most frequently mention customer service, plastic pants and quality products. LL Medico ranks 3rd among Medical Supply Store sites.

service
3
value
2
shipping
2
returns
1
quality
1