LiveFootballTickets
website thubmnail of LiveFootballTickets

LiveFootballTickets

How would you rate LiveFootballTickets?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow Rajat M.
Unfollow Rajat M.
Send Message
Share Review
Report Review

Scam website
February 18, 2024

They gave me tickets which were fake with no bar code on it. I didnt able to see the match & was left standing out of stadium depressed

Date of experience: February 18, 2024
Italy
1 review
10 helpful votes
Follow Marco M.
Unfollow Marco M.
Send Message
Share Review
Report Review

Fake
September 3, 2022

They sent me 2 pair of fake tickets. First set didn't scan. Second set scared and i gained access to stadium but then was kicked out when the real owners showed up with the SAME TICKETS

Date of experience: September 3, 2022
GB
3 reviews
11 helpful votes
Follow Ehsan A.
Unfollow Ehsan A.
Send Message
Share Review
Report Review

I bought a ticket for the match of Man United vs. Everton on 2. Oct. 2021. My ticket did not work at the entrance of the stadium and was recognized by the scanner as a 'canceled' ticket! After investigation, I realized that my ticket was already purchased by a member of the ManUnited club and was already issued with the name of a lady! When I called the Livefootballticket, they told me not to go to the ticket office and they will bring me a new ticket soon! I waited for them and somebody (!) gave me a new ticket with a stranger's name on it! Although the ticket worked and I could enter the stadium, the ticket belonged to the worst stand/section of the stadium that was certainly much cheaper than what I had paid (£162.5)! However, I could not watch the match because somebody else was already occupying that seat and I had to leave the stadium! I had traveled from Lincoln to Manchester for this match but I could not watch it! Although they refunded my money, I still paid about £50 for train tickets plus wasting a day of my life! Will they compensate for these?!
Finally, I realized that this is a trick of them! They offer a variety of options to purchase on their website just to make you to but a ticket from them. Then, some of them wander around the stadium to replace the good seat tickets with the low-quality ones (in case you persist on your right!)
So, never trust them.
Additionally, please note that, in general, their prices are more than twice the normal ticket prices.

Date of experience: October 22, 2021
GB
1 review
4 helpful votes
Follow Frederick R.
Unfollow Frederick R.
Send Message
Share Review
Report Review

Terrible experience, I recommend to avoid
They are hostile and care only for money
Tickets didn't work

Date of experience: January 2, 2020
Colorado
1 review
0 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Send Message
Share Review
Report Review

Lost investment due to cancelled flight
January 7, 2023

On 12/24/22, we were very disappointed to learn that our flight out of the US was cancelled/rebooked in 2 days due to an arctic cold front that moved across the US. This meant we missed Boxing Day EPL match West Ham v Arsenal. The site still hadn't issued our tickets (1-2 days before). As a result, we missed the match and we had no tickets to resell. We were out over US$1000 with no recourse. If weather may affect your travel, this site has T&C that ensure you will lose your investment.

UPDATE: On 12/26/22, the day we were supposed to be hand-delivered our tickets, we received a whatsapp message telling us that not only were we losing our investment, but they said "i'm contacting to inform you that we need to try and resell tickets and it is really late for that so chances are not so high" This was 2 days after we notified them that the airline couldn't rebook us for 2 additional days and we couldn't use the tickets. They offered us a 70% credit or a 50% refund (minus booking fee of $300). I responded by telling them that if they would offer a full refund, minus booking fee of $300 (their profit), that we would take down our negative review as they would have improved our experience. No response.

Be sure you also check out reviews of livefootballtickets on other review sites as well, including SafeTicketCompare's removal of their recommendation in 2022 due to complaints

I filed a complaint with econsumer.gov 1/8/23. Those of you whose tickets were cancelled can file a complaint for counterfeit goods there. According to Econsumer.gov: "Your complaint will be accessible to numerous government consumer protection enforcement agencies to investigate, uncover scams, pursue regulatory or enforcement actions, and spot consumer complaint trends.

Date of experience: January 7, 2023
Germany
1 review
4 helpful votes
Follow Disappointed C.
Unfollow Disappointed C.
Send Message
Share Review
Report Review

Warning!
May 24, 2022

WARNING! DO NOT BUY TICKETS HERE. Extremely disappointing experience at a football game at Wembley.
So we got the information on a Thursday that we should pick up the tickets on Friday at a pharmacy near Wembley. At 3am on Friday we got a WhatsApp with the new information, that we should pick them up at a hotel near Baker Street. We went there in the given time frame and got the tickets. On Saturday we went to the stadium and to the gate at 2:15pm. The tickets didn't work. We called the contact that told us to pick up the tickets at Baker Street and he told me he could not talk just write. So I wrote him about the issue and he told me NOT to go to the tickets office, but to go to the pharmacy 1.2 km from the gate. We RAN to the pharmacy (0,7 miles) and waited about 10-15 minutes outside. The guy told us he was coming in a few minutes. He NEVER CAME and wrote to us to go to the tickets office! At that moment we thought it was a joke. But we ran back there, because it was already about 3:00pm (game starts at 3:30!). The line at the tickets office was huge. We were in the queue about 20 minutes, when the guy from the Email called us und told us to pick up replacement tickets at the pharmacy! So we had to run again...! It was really exhausting and we came back extremely tired. And even when we arrived at the pharmacy the guy wasn't there! Then my husband called him and he got him waiting on the phone for a few minutes (that costs MONEY for us, since we are not from the UK). Then he told him to go to a shoe store nearby and when he arrived there, nobody was there, even though he was told, we was waiting there. After my husband called again, the guy with the tickets came. It was about 3:30pm. We missed the kick-off. We sprinted back and we finally got in, about 15 mins after the start of the game. It was a hot and sunny day and it was extremely tiring...
We understand that Man City issues the tickets, but the handling of the situation and the overall confusion was completely on LiveFootballTickets... Horrible.
DO NOT BUY TICKETS HERE.

Date of experience: May 24, 2022

Overview

LiveFootballTickets has a rating of 2.2 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LiveFootballTickets most frequently mention customer service and credit card. LiveFootballTickets ranks 145th among Tickets sites.

service
23
value
22
shipping
19
returns
14
quality
18
+5