LiveCareer has a rating of 3.3 stars from 8,732 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveCareer most frequently mention customer service, cover letter and great experience. LiveCareer ranks 4th among Career Advice sites.
So easy to use and my resume looks amazing! Super fair price.
Easy resume builder that features quick customisation and editing.
Hi Donald,
Thank you for sharing the positive experience you had with us! We greatly appreciate it!
It was supper easy to work with and had great ideas for my resume.
Thank you, Brian, for trusting us with your new resume!
I needed to update my resume quickly and it gave me great helpful tips.
Hi Debra S.,
We are glad that you found the site helpful and easy to use. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Thank you... my resume was never better... very professional
You are very welcome we're wishing you the best of luck in your job search, Mustafa!
The whole process was quick and straightforward, with lots of choices.
Thank you for sharing your feedback and rating us with five-stars!
I liked that it was simple and worked off my original resume, great!
Thank you for sharing your feedback and rating us five stars!
Easy to use and export old resume info. I like the expert suggestions
Thank you for taking some time to review us, we love to hear from our users as it provides us with valuable feedback that helps us serve customers like you better.
Good tools to create resume. On occasion had problem with site freezing and logging me off.
Hi David R.,
We are glad that you found the site good. We wish you all the best!
We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team.
Best regards,
Anna
LiveCareer
All of the customer service representatives were most helpful. Thank you
Hi Stephanie N.,
We are so happy that you had a good experience with our customer service. We wish you career success!
Best regards,
Anna
LiveCareer
Have never needed a resume, so this worked well for me. Simple to do and user friendly.
Hi Chryl:
Thank you for providing us the opportunity to be the pioneers of your resume experience. We greatly appreciate that wonderful review and look forward to hearing from you in the future. Please feel free to contact us anytime. Good luck with your job search.
Best Regards,
LiveCareer
No hold time, pleasant representative, answered questions effectively.
Hello sheryl,
Thank you so much for this review. We are glad that you were pleased with our Customer Service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
LiveCareer
So far the process was very easy and straightforward
Thank you for sharing your feedback and rating us five stars!
It was very easy to follow the prompts and complete.
Thank you for sharing your feedback and rating us five stars!
My customer service rep. Charles was very professional and helpful.
Hi alan:
Thank you for this great review! We are glad to hear that Alan was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
Does anyone know if their offices in London really exist? I might pay them a visit.
We appreciate you sharing your experience with us, Dot. We strive to deliver A+ customer service and apologize if we haven’t met that standard. We’d like to help you address your concern so you can have a great experience with us, please contact us at https://www.livecareer.com/contact-us
So helpful for someone getting back into the workforce.
Thank you for sharing your feedback and rating us five stars!
Easy to navigate website and very useful cover letter guidance. Thank you for your help!
You are more than welcome, Patrick we are always happy to help!
Very professional service. Easy to fill out resume templates.
Thank you, Frank, for sharing your feedback and rating us with five-stars!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at customerservice@livecareer.com or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US
Just what we love to hear, Linda please let us know if you need any help in the future.