Livebeam

Dear User,

Thank you for taking the time to share your positive feedback about our communication platform, LiveBeam. We're glad to hear that you're enjoying using our platform and that it's meeting your communication needs.

Our team is committed to providing a user-friendly and effective communication platform that helps our customers connect with their teams and collaborators. We're constantly working to improve our platform and add new features to ensure that our users have the best possible experience.

If you have any suggestions or feedback on how we can improve our platform further, please don't hesitate to reach out to us at support@livebeam.com. We always appreciate hearing from our users and using their feedback to make our platform even better.

Thanks again for your kind words, and we look forward to continuing to serve your communication needs with LiveBeam.

Best Regards,
LiveBeam Customer Support

Dear Rafi,

We are sorry to hear that you had a bad experience on our communication platform. We would like to understand the nature of your experience and the issues you faced so that we can address them and work towards improving our service.

Could you please provide us with more details about what went wrong and the specific issues you encountered? We want to make sure that we fully understand your concerns and have the opportunity to address them to ensure that you have a better experience on our platform in the future.

Please feel free to contact us at support@livebeam.com to discuss your experience in more detail. Our team is here to assist you in any way we can.

Thank you for choosing LiveBeam and giving us the opportunity to serve you. We are committed to providing the best possible service and would like to do everything we can to make things right.

Best Regards,
LiveBeam Customer Support

Dear Azaz,

Thank you for leaving the review about our website. Your feedback is what motivates us to improve even more!

Please note that people of various ages are using our online communication platform and you can use the Search option at the top of the list of users, registered with us. By clicking on the “Filters” button, you can sort users by location and age to find people who match your specific preferences. Follow your heart and you will definitely find your friend on our website.

Please be informed that the age settings in your profile are not restrictive. These settings only inform the users about which age range is preferable to you. These settings do not forbid users of other ages to send you messages. At the same time, you always have the option to block or ignore the users you do not wish to communicate with.

If you have some specific questions related to our service or need assistance - please contact us via support@livebeam.com and we will be glad to help.

Best Regards,
LiveBeam Customer Support

Dear Laure,

Thank you for taking the time to share your thoughts. Please note that our platform is not a dating site, but rather a communication platform where people can connect and interact with others through streams and chat.

Please do not hesitate to reach out to us at support@livebeam.com for any assistance or questions. We look forward to hearing more about your experience with LiveBeam and any feedback you may have. We value our users' opinions and strive to provide the best experience possible.

Thank you for choosing LiveBeam as your communication platform. We are dedicated to meeting your needs and expectations, and we are committed to providing excellent customer service.

Best Wishes,
LiveBeam Customer Support

Dear Eduardo,

What made you think this way?

I completely understand that chatting with someone online may raise doubts from time to time. You cannot check who is sitting behind the screen and that's what makes you feel so suspicious. Video confirmation is the main way to check whether the person is real. They have to confirm their identity by recording a video and showing their ID document on the camera.

Because of the abovementioned steps, we can be sure that there is no scam or fraud on our website.

We do not pay or hire members, it is prohibited. If we find out that the member is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the member’s profile.

Please contact us via support@livebeam.com if any help is required.

Respectfully yours,
LiveBeam Customer Support