LivebeamReviews 20,077

Dear User,

Thank you for leaving this review!

We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).

Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

From our side, we review each complaint individually and do our best to resolve the problem in a satisfactory way. Also, we do not tolerate the scam or deception. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. At the same time, if you faced the situation that made you feel suspicious, please don’t hesitate to contact us via support@livebeam.com, your inquiry will be carefully reviewed and investigated by relevant departments.

Kind Regards,
LiveBeam Customer Support

Dear Wikus,

Thank you for taking the time to leave a review of our communication platform. We are sorry to hear that you have run out of credits and are unable to obtain more as you do not have a bank account.

Please allow us to clarify that while our platform is not completely free, we do offer various payment methods to ensure that all users have access to the credits they need.

At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases.

There are some cards that we cannot accept, though:
— gift cards for specific shops (Walmart, Starbucks, Staples, etc.)
— gift cards for online stores (Apple, Google, Steam, etc.)

If it is available on the payment page, you can also use an alternative payment option: Google Pay, Apple Pay, Sofort, or iDEAL.

Unfortunately, we do not accept any other payment methods (cash or bank transfers) on our website. PayPal option is currently unavailable as well.

If you are unable to use either of these options, please reach out to our support team via support@livebeam.com for assistance finding alternative payment options.

We value your friendship and would like to help you stay connected with your friends on our platform. If you have any further questions or concerns, please do not hesitate to reach out to us.

Best Wishes,
LiveBeam Customer Support

Dear Dale,

Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you're enjoying your experience on our platform and appreciate your support.

At LiveBeam, we are always striving to provide the best possible user experience, and your kind words inspire us to work even harder. We're glad to know that our platform is meeting your expectations and that you're interested in doing more.

If there's anything we can do to further enhance your experience on our platform or if you have any suggestions for new features or improvements, please don't hesitate to let us know at support@livebeam.com. We value your feedback and always welcome ideas that can help us better serve our users.

Best Wishes,
LiveBeam Customer Support

Dear User,

Thank you for taking the time to provide your feedback on your experience with LiveBeam.

At LiveBeam, we strive to provide a seamless and enjoyable experience for all of our users. We are committed to ensuring that our content makers are friendly and engaging, and that our customer support team is responsive and helpful.

If you have any further feedback or suggestions for us, please do not hesitate to reach out to us at support@livebeam.com. We are always looking for ways to improve and provide the best possible service to our users.

Thank you for using LiveBeam, and we hope to continue to exceed your expectations.

Best Regards,
LiveBeam Customer Support

Dear User,

Thank you for your feedback and for taking the time to share your experience with LiveBeam's communication platform.

LiveBeam is a global communication platform that connects users from all over the world. While we understand your desire to chat with local content makers, we also believe that connecting with people from different cultures and backgrounds can provide a unique and valuable experience.

If you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.

If there is anything else we can do to improve your experience, please do not hesitate to contact us at support@livebeam.com. We are always here to help and answer any questions you may have.

Thank you for choosing LiveBeam as your communication platform!

Best Wishes,
LiveBeam Customer Support

Dear Mahin,

Thank you for sharing your thoughts and feedback with us!

We do not pay the content makers for communication and prohibit our affiliate partners from doing so. We always take measures in case we notice any violations of the terms of our website. In any case, if you notice something suspicious in the behavior of a specific member, please contact our support team and let us know the member ID and the specific facts that give rise to concern. We will investigate the matter and let you know the results.

It is true that you need to be a paid member to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

If you have some specific questions related to our service or need assistance - please contact us via support@livebeam.com and we will be glad to help.

Kind Wishes,
LiveBeam Customer Support

Dear Kevin,

Thank you for sharing your thoughts and feedback with us!

Please be advised that we are not able to prohibit the users from writing to you as our website was designed exactly for online communication and chatting. We give all of the users an opportunity to initially reach the person they are interested in. However, you may choose the interlocutors you like and continue communication only with them. At the same time, our content makers may send some generic messages in order to establish an initial connection with other users. The same feature might be used from your end as well, so you’re always welcome to use “Let’s connect” option to start new conversations.

If you have any questions related to our website, please contact us via support@livebeam.com.

We wish you a pleasant time on our platform!

Best Wishes,
LiveBeam Customer Support

Dear Roni,

Thank you for sharing your thoughts and feedback with us!

We are always glad to add some welcome credits to our new unique users to let them try out our service. We do hope that it helps our users have a good first impression. After that, we provide every user with a unique opportunity to purchase the initial package of credits at a significantly reduced price. Thus, it is possible to use them and develop a good understanding of how the platform works and decide whether you wish to continue.

From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.

Also, we understand your situation and ask you to write in details via support@livebeam.com to consult the payment terms that are available on our platform.

Best Regards,
LiveBeam Customer Support

Dear David,

Thank you for taking the time to share your positive feedback about our communication platform, LiveBeam. We're glad to hear that you're enjoying using our platform and that it's meeting your communication needs.

Our team is committed to providing a user-friendly and effective communication platform that helps our customers connect with their teams and collaborators. We're constantly working to improve our platform and add new features to ensure that our users have the best possible experience.

If you have any suggestions or feedback on how we can improve our platform further, please don't hesitate to reach out to us at support@livebeam.com. We always appreciate hearing from our users and using their feedback to make our platform even better.

Thanks again for your kind words, and we look forward to continuing to serve your communication needs with LiveBeam.

Best Regards,
LiveBeam Customer Support

Dear Justin,

Thank you for taking the time to share your positive feedback about our communication platform, LiveBeam. We're glad to hear that you're enjoying using our platform and that it's meeting your communication needs.

Our team is committed to providing a user-friendly and effective communication platform that helps our customers connect with their teams and collaborators. We're constantly working to improve our platform and add new features to ensure that our users have the best possible experience.

If you have any suggestions or feedback on how we can improve our platform further, please don't hesitate to reach out to us at support@livebeam.com. We always appreciate hearing from our users and using their feedback to make our platform even better.

Thanks again for your kind words, and we look forward to continuing to serve your communication needs with LiveBeam.

Best Regards,
LiveBeam Customer Support

Dear Joyce,

Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you're enjoying your experience on our platform and appreciate your support.

At LiveBeam, we are always striving to provide the best possible user experience, and your kind words inspire us to work even harder. We're glad to know that our platform is meeting your expectations and that you're interested in doing more.

If there's anything we can do to further enhance your experience on our platform or if you have any suggestions for new features or improvements, please don't hesitate to let us know at support@livebeam.com. We value your feedback and always welcome ideas that can help us better serve our users.

Best Wishes,
LiveBeam Customer Support

Dear Andrew,

Thank you for taking the time to leave a review of our communication platform. We understand that finding a suitable match is an important factor in having a positive experience on our platform.

In regards to the concern you mentioned, we have a search feature on our platform that allows you to filter your results based on your preferences. By using this feature, you should be able to find users of your age. To access this feature, simply go to the "Filters" button, you can sort users by age and location to find people who match your specific preferences.

Thank you again for your feedback, and we hope to have the opportunity to improve your experience on our platform.

Should you have any additional questions, please contact us via support@livebeam.com email at any time.

Sincerely,
LiveBeam Customer Support