LinenTableclothReviews 41

After I ordered I decided to look up the reviews for Linentablecloth.com. I was worried that I had been scammed and thought I would never see my $33 again. Two days after that conclusion my table cloths arrived and I couldn't be happier. They are exactly what I had hoped for.

I am giving this review based on the actual product as well as the way my concerns were handled (or not handled!) I ordered 6 tablecloths for my daughter's wedding. Of the 6, one was sewn incorrectly and was not a circle, one had dirty spots on it and one actually had small black hairs imbedded in it. I notified customer service, and they asked for pictures. But as this was 3 days before the wedding, I didn't have the time to handle the situation immediately. After the wedding, I again contacted customer service and sent a picture of the defective one. I did not have pictures of the condition that the other two had arrived in, as I had them cleaned for the wedding. Customer service waited a day to contact me, then said it had been over 30 days and refused to provide a resolution. So,I wouldn't recommend ordering from LinenTablecoth unless you're willing to get a bad product that they won't stand behind.

I notified the company ahead of shipping that i no longer needed the order and asked them to cancel it before shipping. Of course they wouldn't do that because they have a 20% restocking fee and do not pay for return shipping either. Would never recommend buying from here - the product wasn't even good enough to have justified keeping it for a different usage

I suggest you never order from them because they make it hard to make returns. If you make two orders in the same day, they want you to send them back separately so they can charge you 2 restocking fees and charge you for two labels so if your return is below $10 they deny the return. I will never order from them again.

Ordered tablecloths, chair covers, table runners, and chair sashes from them. Colors were perfect and matched what was shown online. Quality is pretty decent, especially considering the price. Shipping was super fast - took a few days to process, and received everything within a week of placing the order. Would recommend.

I recently purchased table cloths that were supposed to be Lann's Linens and they were nothing like the brand that I've purchased in the past. I held them up against my true Lann's Linens tablecloths and the ones from this company were thinner and frazzled on the edges after the first wash. I really think this might be some sort of sales scam. Even tag with brand name looked totally different than I've purchased from other companies in the past. Whatever you do, save your money. Not even a brand name you know can be trusted with this company.

Look no further. This is the place to buy polyester tablecloths and cotton feel napkins. They are niot backordered like the other site and prices are the same for polyester tablecloths. I bought 4 102 x 60 cloths and two 60 inch square ones, and the best cotton feel napkins in 12 pack and heavy so can fold them in fancy shapes. I do not understand the negative reviews as my order was shipped promptly in one large box. Here are photos. The table cloths are polyester but are not shiny like other polyester so will look great for three large parties at my home.

Even though they have shipping delays, they don't try to help you with returning on time. HORRIBLE company with terrible customer service. They are blocking every review I write even though I am telling the truth...

Super fast shipping!. Thank you for your online service. I have tried other alternative services but none of them even come close to yours

This is the worst company ever. I will not order from them again. Order didn't arrive on time and they won't refund me my money. Charges you a 20% restocking fee and return shipping. They don't care about the customer and are totally rude and disrespectful. They never answer their phone and lies when they call you ad say they didn't call you. They take your money and then delay your shipping so they don't have to send your refund.

I rented table cloths for my wedding, and I will say the shipping was extremely quick. After two weeks with no response about getting my deposit back, I was told I wouldn't be getting one due to damage making the cloths unusable, and due to a mistake that had the order marked as them paying for the shipping, when I had paid for it. I only used one of the table cloths I rented, and I know it was not damaged, it just had my guestbook sitting on it. They were unable to prove to me what damage had occurred that made the cloths unusable. I would have save money had I not returned the cloths at all.

AVOID LIKE THE PLAGUE. I purchased tablecloths for my wedding (more than 15 in total) only to carry them abroad to realize they sent me used, stained tablecloths! As soon as I realized, I immediately alerted their customer service who quite promptly offered to refund me in full for the whole order. Those refunds? Oh they said to expect them in 3-5 business days. Today is day 45. They keep telling me their bookkeeping department is "behind." Yeah, tell me about it! DO NOT DO BUSINESS WITH THIS DISHONEST COMPANY--save yourself the headache.

We ordered checkered linens for an event last minute. They looked great online and were able to ship on short notice according to the info on the site. Two days before the event the order still had not updated with shipping information. I reached out through the online form twice before receiving a response. I was told that the order was not going to make it. I had actually seen that an order status showed up, but would be almost a week after the event date. When I advised the rep of this she said they couldn't cancel the order because it already shipped. Turns out the order showed up anyway which was great. I took issue with the fact that they provided inaccurate information but was happy we had something. The linens were very pretty, clean and good quality. After the event, I couldn't get in contact with anyone to return the items and I was concerned about losing my deposit. I reached out via the form multiple times, responded to the original emails received from the original shipping issue, and tried calling. The phone number doesn't connect to a real person and the chat is just an automated Q&A. It took me 2 weeks to finally get a label. Over a month later, I still had not received my deposit back. Of course, I had to reach out again to receive service. This time they responded quickly, but deducted a return shipping fee from the deposit. The information is on their website now, but was not (or certainly wasn't in the same place) as when I ordered. The emails and order confirmations I received said nothing of a deduction. I have a shipping account for a business I own and would have used it, no problem. This company has terrible service, is not responsive, and takes no ownership over making sure you're taken care of. They offer no empathy or restitution when they fall short. When you're getting married a company like this will leave you high and dry. They have an 'F' rating with the BBB for the same issues I experienced. Had I known that I wouldn't have done business with them. Despite the pretty linens I'll never roll the dice with Linen Tablecloth again.

I placed an order for 10 tablecloths on Tuesday, and prior to submitting the order "chatted" (only way to communicate with customer service other than email) to verify expedited shipping was guarded and with 2 day shipping my order would be delivered by Friday. I never received an email with shipping or tracking information, so I emailed customer service asking for the information and didn't receive a response. So, today I get on their website and wait 10 minutes to again chat with a customer service agent, and was given a tracking number that was created this morning and showed shipping was still pending. My order won't be delivered until sometime next week! Even though the order hasn't shipped I was told it couldn't be canceled and I would have to ship the order back to start the return/refund process. Horrible and unacceptable customer service. If you read other reviews on YELP and other sites it's the same story and bad reviews. They deleted the option to review the company on Facebook due to bad reviews. DON'T DO BUSINESS WITH THIS COMPANY!

This was my first time using this company. The front half of the process (36 tablecloth rental) went smoothly i. E. ordering, shipping, promptly, quality. However the back half of the process, unfortunately has me here writing a review. I was sent linen (3 tableclothes) that had mildew stains on it, which forced me to change my seating arrangement at the last moment. This company has absolutely no customer service, you'll never be able to speak with anyone. My event was on April 6th, 2019 and Linen Tablecoth has yet to issue my deposit back. When I email in regards to the mildew stains and my deposit, I get a response approx. 9 days later. And then NOTHING! I actually recommended this company to a fellow party planner, I have reached back out to inform them unless you're ready for a headache do NOT use Linen Tablecloth. I am reporting them to the Better Business Bureau, as well as leaving a description of my experience on every review site that exist.