Horrible customer service! I ordered 5 tablecloths on Sept 4th. I paid for UPS shipping. I need these by Oct. 6th. I have emailed them 4 times and even tried to chat. ZERO response! I will have to buy from somewhere else. I'm not hopeful of a refund. I can't even get a hold of them! Also, I haven't called because I am unable to find their phone number.