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Lily Ann Cabinets Reviews Summary
Lily Ann Cabinets has a rating of 3.8 stars from 1,269 reviews, indicating that most customers are generally satisfied with their purchases. Lily Ann Cabinets ranks 1st among Cabinets sites.
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The cabinet quality is great. I would buy them again, however, I would give myself ample time. It took about two months to get my complete order. The first shipment was missing two cabinets. One of the cabinets in that shipment was also broken. Originally, when purchasing, we was trying to decide between two styles. The one style had some cabinets on backorder and the other style that we ordered did not (I ordered it for the reason nothing was on backorder). Come to find out their website is not in real time, so two of my cabinets were really on backorder. The ladies at Lily Ann were very helpful, and I understand there isn't much they could do, but their website really needs to be fixed!
The quality and service is excellent!
Would like higher resolution images of cabinet doors. It is too difficult to see detail/differences on computer between styles with the current resolution.
Hans is attentive, knows what he is talking about, and even answered my call on a Sunday evening! Lots of choices and loved the 30% off!
Fine experience.
Chuck was very easy to work with! The first part of the delivery was very fast! The other potion of the delivery was not so quick, we couldn't start to put the cabinets together until we received all the parts so we waited a long time. There was a cabinet that was missing the front from the order and we received that part 5 weeks after the initial delivery. When we called about the missing parts our order/shipment was sent to the wrong warehouse so it was never filled and wasn't re sent to the proper warehouse.
Great website, customer service and product selection. I'm very happy with the quality of the cabinets I purchased and look forward to many years of good use. We had minor challenges with getting the correct size of cabinets but we quickly found a workable solution. The staff was very helpful and professional, and I will definitely return as a customer on my future projects. Thank you
I appreciate the free samples. It helped us make a decision about the color and style. Looking forward to finally being able to purchase and put together!
This is the third time I have purchased cabinets. The first two times were both great experiences.
Overall experience is good, but have couple of issues with replacing broken one.
Your website is slow
Very pleased with the quality of the cabinets. I would highly recommend this company.
They did a great job!
Great experience ordering cabinets for the first time.
Internet search
Good quality cabinets at a good price, some touch up needed though, a touch -up kit should be provided with each order.
Every thing went well. I should have received more off of the price because of the fire sale price. Also the freight charge and handling is high for my last order, handles and one pull out tray. Other wise good job.
Overall we are very happy with our cabinets. We had a couple of issues that were resolved very quickly. After installing cabinets we have found that there were several drawer slides that the screws had come out of during transport. Found screws to be stripped out. We also have two drawer fronts that were loose but it was an easy fix to install screws from the rear to hold front on.
This order was just for samples. I was impressed with the quality of the cabinets and will be placing a full order shortly!
All in all a pretty great deal. I will order more in the near future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members