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Lily Ann Cabinets Reviews Summary
Lily Ann Cabinets has a rating of 3.8 stars from 1,269 reviews, indicating that most customers are generally satisfied with their purchases. Lily Ann Cabinets ranks 1st among Cabinets sites.
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Great customer service, great products! Bill was great to work with
Thanks Bill. You were awesome!
Great service from Chuck Bennett! I will be back for my next project for sure!
This is my FIFTH order from you. I wish the shipping was cheaper, but the quality is fantastic!
Website was user friendly
Mr. Weast was most helpful. Thanks for processing my request so quickly.
Great quality product, very pleased. The slider cabinet organizers don't fit week. They're too tight so don't roll easily. That's only negative I have to say everything else was great.
I had issues with the delivery. No contact was made from the delivery company to me prior to delivery up until 30 minutes before. The truck driver called me and stated he'd be there but, I had to reschedule him for another date due to my work schedule. Then at the delivery, the truck driver didn't have sufficient means to unload a pallet over 8' and we had to unload each box off of the pallet and onto my trailer. Two of the cabinet assembly kits were missing various pieces of hardware. (i.e. Face frame brackets, shelf retainers, screws) Lastly two of my 36" base cabinets had drawer faces come off due to them being pre-assembled from the factory with what I believe to be the incorrect length screw. I didn't find out until after I had glued and assembled all of the drawer boxes and was trying to install them into the base cabinet itself.
Quality of product is excellent! Customer Service at the Corporate level is outstanding! Local level needs a little work!
Chuck was very helpful to get it done.
Highest quality and lowest price of anywhere I've looked
I am very satisfied with the cabinets I have purchased. The overall construction of the cabinets seems very good. I think purchasing these RTA real wood cabinets vs particle board cabinets at almost the same price is a very good value. I got the dove tail constructed cabinets and found it relatively easy to assemble. The assembly instructions that came with the cabinets are not very detailed and not cleared at all as to which screws to use where, but the online videos are pretty good and I viewed them, although those don't detail which screws to use for each piece either. I only purchased two bathroom vanity cabinets, but I will be purchasing more cabinets from Lily Ann Cabinets for my laundry room in the future. Overall I am very pleased with the cabinets I purchased.
I am happy with the product.
The only complaint is that we are being charged a shipping fee even though our order is over $3700.
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Max was very helpful! We'll be back for next project!
Chuck Bennett was really good customer service rep. Thanks Chuck for quick response and accurate service.
My only request would be that if someone orders a full set of cabinets, that you include the touch kit for free. The finish dings REALLY easily.
Very pleased.
Initial contact was from mailout flyer from houstoncabinets.org
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members