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Lily Ann Cabinets

Overview

Lily Ann Cabinets has a rating of 3.6 stars from 1,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lily Ann Cabinets most frequently mention customer service, free samples and great experience. Lily Ann Cabinets ranks 19th among Cabinets sites.

service
4
value
4
shipping
3
returns
2
quality
4

Instant Feedback

8,979 reviews
How would you rate Lily Ann Cabinets?
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Terri A.
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Would like higher resolution images of cabinet doors. It is too difficult to see detail/differences on computer between styles with the current resolution.

Date of experience: May 7, 2018
Brian K.
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Your prices are great, and my cabinets turned out awesome. Customer service was good. There was a piece missing from my order and they shipped it to me overnight for free so my install would be on time. I can't believe how beautiful our kitchen turned out!

Assembling the cabinets was fairly straightforward, but I did run into a couple issues. I would highly recommend having two people assemble them. A few pieces required some extra thought and muscle to get into place. I had to make a slight cut to one piece to get it to fit, also. If you dry fit each one before gluing, you'll probably avoid most of those problems. If you are handy at all, and have a second person to help you, you'll be just fine. Be sure to watch the assembly videos on Lily Ann's site very carefully. They are much more helpful than the written instructions.
Assembly took 20-40 minutes per cabinet.

Installing was tricky, but our kitchen was u shaped and had no straight runs. We had never done this before, though, and we still got them installed in about a day. Lowe's has some great videos on assembly.

Materials were just beautiful, and I saved a ton of money using Lily Ann. As long as you are handy, I highly recommend them!

Date of experience: January 16, 2019
Denise D.
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Great quality product, very pleased
October 2, 2018

Great quality product, very pleased. The slider cabinet organizers don't fit week. They're too tight so don't roll easily. That's only negative I have to say everything else was great.

Date of experience: October 2, 2018
Richard T.
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The process has been very thorough and helpful
October 21, 2020

The process has been very thorough and helpful. 3D design excellent. My cabinets are being installed November 6th so I will know more then. So far so good

Date of experience: October 21, 2020
Mary P.
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Sally Ann McGrath was extremely helpful and very responsive to all my questions. We did find some minor defects on an item and we are now awaiting replacement.

Date of experience: November 20, 2020
Sean E.
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Second time I bought from lily Ann
July 5, 2017

Second time I bought from lily Ann. Always happy with the quality. You should provide more discount codes for repeat customers- I have several renovation projects I do!

Date of experience: July 5, 2017
lv I.
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Did not actually purchase anything
October 12, 2015

Did not actually purchase anything. I ordered two free sample quarter doors but will not be purchasing since that color does not suit the decor of my kitchen.

Date of experience: October 12, 2015
Ted S.
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This is my second order from Lilly Ann
December 26, 2019

This is my second order from Lilly Ann. Last fall we did our kitchen and this fall we're doing both bathrooms. Great product, unbeatable price for the quality.

Date of experience: December 26, 2019
Gerald B.
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Not impressed at all with your quality
April 27, 2018

Not impressed at all with your quality. Missing directions, not enough screws in hardware packages and I have a door that has a large hole where I am supposed to screw on the hinge.

Date of experience: April 27, 2018
AB N.
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We bought our kitchen cabinets from your company, 2 years ago, and we love them. The quality is very good and we received lots of compliments. Thank you for making it easy to shop!

Date of experience: June 29, 2017
Chris B.
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No need to spend 2,3, or 4+ times as much for your kitchen. I would challenge anyone to compare my kitchen with a more expensive one and be able to tell the difference.

Date of experience: March 24, 2020
ROBERT F.
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Quality beautiful cabinets, not junk
November 20, 2018

Quality beautiful cabinets, not junk. The counter top installers even bragged on their quality. Anytime I called in I was helped and would definitely buy these again.

Date of experience: November 20, 2018
Sandra H.
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My shopping experience so far has been great
June 30, 2020

My shopping experience so far has been great. I changed the layout once and the dimensions another time - but Darryl just re-did my design with no problems.

Date of experience: June 30, 2020
SH Y.
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Really enjoyed navigating through the website. So simple. Grateful for the free samples so I can make a final decision on my kitchen project. Will definitely recommend!

Date of experience: May 17, 2015
Doug D.
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I have bought 4 full kitchens from you already...
February 14, 2018

I have bought 4 full kitchens from you already...
Now for these the finish on them was duller than the sample door I bought. I would be ok with that except it seems to hold dirt too much.

Date of experience: February 14, 2018
Dale H.
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These were just samples, will probably order a couple of cabinets soon just to make sure they are what I want. Then will be ordering a complete kitchen set if still satisfied.

Date of experience: August 25, 2015
Guy T.
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Easy to assemble
August 14, 2018

Easy to assemble. Quality looks good. Appearance is good - many positive comments. I've recommended these to my friends and will buy more myself for the bathroom.

Date of experience: August 14, 2018
Kenneth B.
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Great quality, price and service
November 18, 2017

Great quality, price and service. Assembly was a breeze. Have been recommending y'all to all my daughter's neighbors in League City and many of my co-workers.

Date of experience: November 18, 2017
Ken H.
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I loved the cabinets but your customer service needs some work. Claims were not handled in a timely manner and I had to send several emails to get my complaints handled.

Date of experience: January 5, 2019
Ryan W.
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Shipping cost should be free over 2499.00
August 31, 2016

Shipping cost should be free over 2499.00. However, a 225.98 fee applies. False advertising! It's not my concern if more than one shipping origination applies...

Date of experience: August 31, 2016