Quickly found Christmas gifts for members of my family.
Quickly found Christmas gifts for family.
Easy site to navigate. Decent prices. Cute products.
Great looking if i was buying a long sleeve t shirt
First time using, user friendly, so hopefully delivery and products go smoothly
I have never done this before and it was a little confusing.
I have never done this before and it was a little confusing.
Ok. But very Slow delivery. Products were less quality than expected. Edges cut no hems/sewing.
Easy to navigate through their site and great products
I like 3/4 to long sleeves and you didn't have a big selection
It was a fantastic experience. The choices and sizes were available.
Perfect Except for the shipping cost. It has stopped me from ordering items.
Perfect Except for the shipping cost. It has stopped me from ordering items.
Quick shipping and a beautiful product. I've gotten many positive comments.
Painfully slow delivery system, it is taking way too long to receive my order.
On every order Your Shipping cost is much too expensive...
Nice site, easy to use. Popped up on Pinterest and liked the look.
Brilliant, good value, even followed up to check everything was okay!
Price could be lower and faster delivery. Navigation was okay.
Thank you for your feedback and sorry for the inconvenience.
We have the items on sale as well, please check it on our website.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Easy to follow and arrived. Had a bit of an issue. But it resolved itself
It was a very straightforward purchase and good discount
Disappointed, shirts shrank 2 sizes and exceptionally light cotton!
Lso, tried to find a phone number with no luck. Probably be my last order.
Dear Customer,
Thank you for your feedback regarding the item(s) received. We are sorry that the size or item didn't work out as expected.
Please note that sizing can vary between items, so we encourage customers to refer to the size chart before making a purchase. We will take your feedback into account as we continue to improve our size selection process and make it simpler and more precise for our customers.
Sorry,We do not support telephone service currently.But we will consider this in the near future to meet the needs of customers.
We do not support exchange currently. You may check our return policy via https://lilicloth.com/information/return-policy
We do hope you will have a better shopping experience with us in the future. Thanks for your feedback.
If you need additional assistance, please feel free to contact us by email at service@lilicloth.com
Best regard,
LILICLOTH
This is only my second order. I like the previous tees, but it took so long to get them. Do you have a way of expediting orders?
Had trouble selecting size and color. Website kept jumping back to all selections
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Lilicloth has a rating of 4 stars from 6,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 5th among Women's Clothing sites.
Dear Customer,
We apologize for the long waiting time you experienced during the delivery process, and we are committed to improving our shipping services to provide faster delivery times for our customers.
We understand how important it is for our customers to receive their orders in a timely manner, and we are committed to enhancing our shipping services to ensure faster delivery times.
Please know that we appreciate your patience and understanding while we work to improve our services. If you have any further concerns or questions regarding your order, please do not hesitate to contact us.
If you need additional assistance, please feel free to contact us by email at service@lilicloth.com
Best regard,
LILICLOTH