Very easy site to navigate, and really well presented.
Very easy to navigate your website and prices are reasonable!
Very easy to navigate your website and prices are reasonable!
The item shrunk 2 sizes when laundered. Can't return.
. Wrong size. Not sure I even ordered it. Poor construction
It was hell! Fire upper management--they are clueless
Thank you for your feedback and sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
As we check, your order was delivered on Jan 6 and hope you have received it.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Ordered sweatshirts and received long sleeve t-shirts
No hassle ordering and received in a reasonable amount of time.
Shipping is very expensive for 15-20 delivery window.
Great shirts but some are sized on the smaller side
Great prices, easy ordering, many choices to love!
Very cute shirts and easy ordering! Perfect purchase for my friend!
This is my first time ordering but was happy with what I purchased
Colors are beautiful, just didn't expect that it would feel like brightly colored body bag.
I will see how delivery is, a bit slower then expected.
Great app.Great service. This is my second time ordering. Very satisfied.
Excellent, very tutorial app. Easy to follow. Quality of product good. Pleased with how quickly I received order. I would definitely by from company again.
Excellent, very tutorial app. Easy to follow
I didn't get the 50 % off they offered me. Was very deceptive.
Thank you for your feedback and sorry for any inconvenience caused.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct. Also, pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order. Hope for your understanding.
For the out for delivery notice, could you please check the spam inbox in this case? We always send order confirmation emails, shipping emails, and out for delivery emails.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I didn't get the 50 % off they offered me.
Good products great variety fast shipping well made clothes
Quick delivery of a quality product. My wife loved it!
I couldn't change the number of items to zero.
Some boxes took info, some were drop down. Get consistent.
Answer: Sorry for all inconvenience. We have cool design, good quality and reasonable price. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We are a legit company. Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Thanks for asking. We have cool design, good quality and reasonable price. We will do our best to address your concerns and serve your fashion needs. If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Size of items from different style vary. We recommend you to check the detailed measurements in the size chart first. You`ll find the size chart under product details. You can compare the measurements with the clothes you usually wear. Hope this will help.
Answer: Hi Ronald, We always send order confirmation emails. Could you please double check if that email went to spam folder? Or you used a different email to place that order? If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi jerry, Your order number should be HBKOD00393998. All our orders start with HBKQD currently. As we check, you asked for a replacement of size and we've done it as you requested. Your replacement order was shipped and delivered on Oct 13. If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: We accept return on products,except for Final sale items and Underwear. Customers have the right to request a return within 15 days after receiving the product. Which item you need to return? Pls make a list of SPU and then we can handle it for you. Could you pls tell us the reason why you need to return it? If you have any other questions, you can drop us an email (service@lilicloth.com) at any time and we will get back to you ASAP. Have a nice day! Best regards, Lilicloth
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Hi there, sorry that the size does not fit you.Do you want to return it/them for full refund? Items can be returned within 15 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear). For the return policy, you can check it here: https://lilicloth.com/information/return-policy If you need any assistance, please feel free to contact us by chat for quick response or by email at support@lilicloth.com. By email we will reply to you within 24 hours.
Answer: Unfortunately, phone service is not available right now. Sorry for the inconvenience caused, but we will consider having it in the near future. Your kind understanding will be much appreciated.We have email and 24-7 Live Chat service now(https://lilicloth.com/contact-us). The chat button is in the lower right corner of our website. All inquiries will be responded to within 24 hours. If you don't find our relpy, you can try to find it in spam list. Or you can contact us directly via live chat so that we can assist you in resolving the issue as quickly as possible.
Lilicloth has a rating of 4 stars from 6,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lilicloth most frequently mention good quality, online boutique and customer service. Lilicloth ranks 5th among Women's Clothing sites.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.