Sitejabber Website Reviews and Complaints
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LightUp

Overview

LightUp has a rating of 4.7 stars from 698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightUp most frequently mention customer service, great price and fast delivery. LightUp ranks 2nd among LED Bulbs sites.

service
110
value
116
shipping
115
quality
115
This company responds to reviews on average within 4 days

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3,237 reviews
+1
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How would you rate LightUp?
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New York
1 review
0 helpful votes
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Easy installation and great light spread
May 19, 2024

Easy installation and great light spread to effectively illuminate flag.

Date of experience: May 9, 2024
North Carolina
1 review
2 helpful votes
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Never never never
November 9, 2018

This place is the worst ever! Never! Do not order from them!
SUPPORT IS OF NO HELP AT ALL
TOOK forever TO RECEIVE
Horrible company

Date of experience: November 9, 2018
Indiana
1 review
0 helpful votes
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They light my storage area.
February 16, 2023

Easy to install and has nice bright light. I had a really dark area and now this took care of it.

Date of experience: January 17, 2023
New Mexico
1 review
0 helpful votes
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Good light
March 11, 2023

Did not use the screws provided, but really like the light and very happy with it at this time.

Date of experience: February 9, 2023
Wisconsin
1 review
0 helpful votes
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Order extra just in case.
May 9, 2024

We ordered 12 bulbs and one did not work. It didn't light up.

Date of experience: April 29, 2024
Alabama
1 review
0 helpful votes
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Bright …
February 9, 2023

So far so good. Hope they last a long time. I will be buying from you again soon.

Date of experience: January 10, 2023
Georgia
1 review
0 helpful votes
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Outstanding Service
May 7, 2024

Outstanding...Great selection...Excellent prices: Best in Industry. Reasonable shipping costs.

Date of experience: April 24, 2024
Danielle P. LightUp Rep
over a year old

Hi Milton - Thanks for taking the time to give us a 5-star review. Looking forward to your next order! Enjoy your tubes!

California
2 reviews
0 helpful votes
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Great Product
April 19, 2024

Quick and easy. Very happy with the product. The build quality was aesthetically pleasing.

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Received order with one broken light bulb
May 12, 2023

I received the order of 8 bulbs, but one was broken. Please send me one bulb. Thanks

Date of experience: April 12, 2023
Virginia
2 reviews
1 helpful vote
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Overall Good Deal
April 13, 2020
Updated review

I Found all the needed specs for the item bought and check out with Paypal was good.

Date of experience: March 14, 2020

I Found all the needed specs for the item bought and...
April 5, 2020
Previous review

I Found all the needed specs for the item bought and check out with Paypal was good.

Date of experience: March 6, 2020
Florida
1 review
0 helpful votes
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Great product
April 27, 2024

Well shipped and specific design of the product.i could not be happier with what i received.

Date of experience: April 17, 2024
Danielle P. LightUp Rep
over a year old

Thank you, Teri, for your 5-star review!

Texas
1 review
0 helpful votes
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Good quality products
April 22, 2024

The company is reliable, and the quality products are as advertised.

Date of experience: April 12, 2024
Danielle P. LightUp Rep
over a year old

Hi Ken - Thank you for your review. Enjoy your Flat Panels!

New York
1 review
0 helpful votes
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Happy customer.
December 27, 2023

Customer service folks answered my questions and helped me select the product for me. Good job.

Date of experience: December 20, 2023
Kansas
1 review
0 helpful votes
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Great experience
December 9, 2023
Updated review

Great experience, name brand products, great price and fast shipping. What more can you ask for.

Date of experience: December 2, 2023

Fantastic
November 6, 2023
Previous review

Couldn't be better. Delivery was fast, arrived in great shape and worked perfectly. Thanks! We'll be ordering again.

Date of experience: October 30, 2023
Minnesota
1 review
0 helpful votes
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Adequate
November 6, 2023

Please do not require me to leave a 50 character review to shop for light bulbs

Date of experience: October 30, 2023
Virginia
1 review
0 helpful votes
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Review
April 28, 2023

The price was good and website was easy to use. I would buy from there again.

Date of experience: March 29, 2023
Pennsylvania
1 review
0 helpful votes
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Bath F14 T12 Fluorescent
May 28, 2023

Quick to the point ordering and shipping had my product in stock and was shipped quickly

Date of experience: April 28, 2023
Pennsylvania
1 review
24 helpful votes
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Great lights
March 1, 2023

Needed something to replace 4 foot tube lights and these fit the just what i needed

Date of experience: January 30, 2023
Jacob Y. LightUp Rep
over a year old

Thanks for the awesome review, Stephen! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us. We’d like to invite you to check out some of our other products here. https://www.lightup.com/led-tubes.html

Pennsylvania
1 review
0 helpful votes
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My Go to place for retrofitting
April 7, 2024

Please have delivery driver contact *******409 upon delivery

Date of experience: March 28, 2024
Colorado
1 review
0 helpful votes
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LED bulbs were on sale
May 14, 2023

The price of the LED bulbs on sale was great. We will shop here again.

Date of experience: April 14, 2023